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Mumble doesn't connect and remains disconnected

https://forum.realitymod.org/viewtopic.php?t=123077

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Mumble doesn't connect and remains disconnected

Posted: 2013-08-15 19:48
by jk241
Mumble for me stays disconnected and what ever I do it just doesnt connect.

Here's the log from mumble it self.

Code: Select all

[11:46:41 PM] Welcome to Project Reality Mumble.
[11:46:41 PM] Opening URL prmumble://[email protected]:64740
[11:46:41 PM] Connecting to server 188.165.222.198.
[11:46:42 PM] Project Reality: BF2 linked.
In-game it just shows me the disconnected from mumble icon in the bottom right.

I have looked all over for a fix to this problem and couldnt find one, so sorry for tacking time from you.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-15 19:50
by LITOralis.nMd
Hi jk241, welcome to PR,

To help troubleshoot this , open PRlauncher, click Support-Click Copy to Clipboard, and paste to this thread. It'll give us your system specs so we know what we got to work with here.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-15 20:07
by jk241
Here you go.

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Ultimate  (6.1.7601)
      Architecture: 64-bit
          Language: English (United States)
       Motherboard: ASUSTeK COMPUTER INC. SABERTOOTH Z77
         Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (Physical: 4, Logical: 8)
            Memory: 8.00 GB
      DIMM Modules: ChannelA-DIMM1: 4.00 GB @ 1333 MHz
                    ChannelB-DIMM1: 4.00 GB @ 1333 MHz
         Page File: 7.94 GB
    .NET Framework: 4.0

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 590
   Display Mode(s): 1920 x 1080 (32 bit) @ 120 Hz
    Driver Version: 9.18.13.2641 (326.41)
    Display Memory: 1.50 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (Creative USB Headset)
 Primary Recording: Microphone (Creative USB Headse
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: G:\Steam\steamapps\common\Battlefield 2
                    Free: 26.45 GB, Total: 447.13 GB, NTFS
          Mod Path: G:\Steam\steamapps\common\Battlefield 2\mods\pr
                    Free: 26.45 GB, Total: 447.13 GB, NTFS
     Profiles Path: C:\Users\Juma Alhamly\Documents\ProjectReality\Profiles
                    Free: 37.94 GB, Total: 119.14 GB, NTFS
    Update DL Path: C:\Users\Juma Alhamly\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 37.94 GB, Total: 119.14 GB, NTFS
   Update Log Path: C:\Users\Juma Alhamly\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 37.94 GB, Total: 119.14 GB, NTFS

Game Information
----------------
      CD Key Valid: True
    Installed Mods: bf2, pr, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.0.35.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: UIDark
              Type: Online
        View Intro: False
        Fullscreen: True
      Display Mode: 1920x1080@120Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: 8x
             VSync: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True

      Profile 0002: Jk241
              Type: Online
 Last Used Profile: True
        View Intro: False
        Fullscreen: True
      Display Mode: 1920x1080@120Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: 4x
             VSync: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True
Hope this helps.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-15 20:13
by LITOralis.nMd
Let's try changing compatibility of the PRMumble.exe file

Go to G:\Steam\steamapps\common\Battlefield 2\mods\pr\bin\PRMumble and

1. right click the PRMumble.exe file, click properties, Compatibility tab, select Windows XP Sp3, do not select administrator, click apply. test PR.

2. right click the PRMumble.exe file, click properties, Compatibility tab, select Windows 7, do not select administrator, click apply. test PR.

3. right click the PRMumble.exe file, click properties, Compatibility tab, select Windows 7, select run as administrator, click apply. test PR.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-15 21:36
by jk241
It's still disconnected ingame and later on disconnects in mumble (Still no different than it used to be).

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-16 02:03
by rushn
are you using wireless ?


it could be a router problem

maybe try disabling quality of service in network settings (it should be advanced)


it could also be a firewall problem does your router have a firewall?

try to forward ports through I believe they are UDP and TCP

hope this helps

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-16 05:44
by jk241
[R-COM]rushn wrote:are you using wireless ?


it could be a router problem

maybe try disabling quality of service in network settings (it should be advanced)


it could also be a firewall problem does your router have a firewall?

try to forward ports through I believe they are UDP and TCP

hope this helps
I'm using a wired set up.

I'm going to disable QoS and try in game.

I will try forwarding ports when I'm able to and will report here later on if it does or doesn't work.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-16 06:45
by jk241
It still doesn't work even after disabling QoS and forwarding ports. I will try to reinstall the entire thing to see if that fixes it.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-16 09:08
by jk241
I have completely reinstalled the entire game, and its still disconnected ingame and in mumble.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-16 09:22
by Psyrus
I fixed this guy's issue, I'm willing to try for you as well, assuming you trust me enough to take over your computer. Send me a PM if you want teamviewer help.

Troubleshooting over forums is the most frustrating thing ever for me, because I feel like if I could just get access to the computer I'd see what the user is missing. Happened with Towll.

*Also, I don't guarantee that I'll be able to fix it, but will give it a shot. Naturally I claim no responsibility/liability for adverse effects that may or may not result due to my interaction with the computer.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-16 13:11
by jk241
'[R-CON wrote:Psyrus;1937004']I fixed this guy's issue, I'm willing to try for you as well, assuming you trust me enough to take over your computer. Send me a PM if you want teamviewer help.

Troubleshooting over forums is the most frustrating thing ever for me, because I feel like if I could just get access to the computer I'd see what the user is missing. Happened with Towll.

*Also, I don't guarantee that I'll be able to fix it, but will give it a shot. Naturally I claim no responsibility/liability for adverse effects that may or may not result due to my interaction with the computer.
I'm willing to take you up on that offer, but I will first try to install the mod without Desura.

If it doesn't work, I'll just PM you and we'll do it sometime maybe today or tomorrow.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-17 18:19
by Rico
I have the exact same issue so keep us posted if this is resolved!

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-17 19:09
by LITOralis.nMd
Open G:\Steam\steamapps\common\Battlefield 2\mods\pr\bin\PRMumble\PRMumble.exe manually
Configure->Settings.>Network
->Add a Tick to the Force TCP box
CLICK APPLY
Shutdown PRMumble.
Test PR.

Next try this:
In your router, turn off QoS. Make sure the change in QoS settings "stick" after you click Apply.
Open G:\Steam\steamapps\common\Battlefield 2\mods\pr\bin\PRMumble\PRMumble.exe manually
Configure->Settings.>Network
->Remove the Tick from the QoS tickbox
CLICK APPLY
Shutdown PRMumble.
Test PR.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-17 20:43
by jk241
[R-COM]LITOralis.nMd wrote:Open G:\Steam\steamapps\common\Battlefield 2\mods\pr\bin\PRMumble\PRMumble.exe manually
Configure->Settings.>Network
->Add a Tick to the Force TCP box
CLICK APPLY
Shutdown PRMumble.
Test PR.

Next try this:
In your router, turn off QoS. Make sure the change in QoS settings "stick" after you click Apply.
Open G:\Steam\steamapps\common\Battlefield 2\mods\pr\bin\PRMumble\PRMumble.exe manually
Configure->Settings.>Network
->Remove the Tick from the QoS tickbox
CLICK APPLY
Shutdown PRMumble.
Test PR.
I have tried both and they didn't fix it.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-17 20:59
by LITOralis.nMd
Rico, are you in the UAE?
You might be screwed, the UAE gov blocks Mumble/Murmur and most VoIP protocols at the national infrastructure level.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-17 21:08
by Rico
[R-COM]LITOralis.nMd wrote:Rico, are you in the UAE?
You might be screwed, the UAE gov blocks Mumble/Murmur and most VoIP protocols at the national infrastructure level.

I'm in Dubai yeah. Mumble worked on a previous version though?

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-17 21:09
by LITOralis.nMd
The PR Murmur servers have to use nonstandard ports, the default murmur ports are blocked.

I just guessed it (UAE censors) was the cause and googled it, quick confirmation is out there.

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-18 07:52
by Psyrus
JK241 told me on skype that he too is in the UAE... so I'm guessing that's their problem :)

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-18 08:15
by jk241
Alright, so the problem was from the ISP, they have the ports for mumble blocked for some reason.

Here's how you can bypass it:

Open the BF2 :P R launcher> Open the options> PR Mumble> launch> Configure> Settings> Network

at the proxy options in the same page, change the proxy type to HTTP(S) proxy and use this host name and port:

195.229.241.174 8080

You don't need to set a username or password. But if you have any other proxy server you want to use, I guess that will work too but this is the one that I'm currently using and has been working so far.

I would like to thank everyone that pointed out the problem and tried to help us with it, You've been great :) .

Now I will see you (and talk to you) on the battlefield :D .

Re: Mumble doesn't connect and remains disconnected

Posted: 2013-08-18 10:14
by Rico
Guys, great job.. the proxy is working for me now too. Many thanks for your help. See you in battle!
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