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1221: Unable to obtain an update list

Posted: 2013-08-19 17:00
by katzenjammert
As the title says, when I try to update I get an 1221: Unable to obtain an update list message. I've search the forum and the only suggestion that was there, doesn't work for me (router/antivirus is not the cause).

Does anyone have any other suggestions? Is the source for the update simply offline?

Re: 1221: Unable to obtain an update list

Posted: 2013-08-19 18:47
by katzenjammert

Code: Select all

System Information
------------------
  Operating System: Microsoft? Windows Vista? Home Premium  (6.0.6002)
      Architecture: 64-bit
          Language: Dutch (Netherlands)
       Motherboard: Packard Bell TBGM01
         Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (Physical: 4, Logical: 8)
            Memory: 6,00 GB
      DIMM Modules: DIMM0: 2,00 GB @ 1066 MHz
                    DIMM2: 2,00 GB @ 1066 MHz
                    DIMM4: 2,00 GB @ 1066 MHz
         Page File: 6,19 GB
    .NET Framework: 4.0

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on NVIDIA GeForce 9600 GT
   Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
    Driver Version: 9.18.13.1422 (314.22)
    Display Memory: 512,00 MB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Creative Labs Inc. Software
 Primary Recording: Microphone (Logitech H360 Heads
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\EA GAMES\Battlefield 2
                    Free: 30,60 GB, Total: 581,52 GB, NTFS
          Mod Path: C:\Program Files (x86)\EA GAMES\Battlefield 2\mods\pr_beta
                    Free: 30,60 GB, Total: 581,52 GB, NTFS
     Profiles Path: C:\Users\Administrator\Documents\ProjectReality\Profiles
                    Free: 30,60 GB, Total: 581,52 GB, NTFS
    Update DL Path: C:\Users\Administrator\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 30,60 GB, Total: 581,52 GB, NTFS
   Update Log Path: C:\Users\Administrator\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 30,60 GB, Total: 581,52 GB, NTFS

Game Information
----------------
      CD Key Valid: True
    Installed Mods: bf2, fh2, pr, pr_beta, xpack
       Current Mod: pr_beta
       BF2 Version: BF2 1.5
        PR Version: 1.0.26.0
          Language: English
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: Katzenjammert
              Type: Online
 Last Used Profile: True
        View Intro: False
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: Custom
     Multisampling: Off
             VSync: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: Low
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True
The only odd thing is this:

pdate DL Path: C:\Users\Administrator\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 30,60 GB, Total: 581,52 GB, NTFS
Update Log Path: C:\Users\Administrator\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 30,60 GB, Total: 581,52 GB, NTFS

I can't actually find these locations on my harddrive.. is that the issue?

Re: 1221: Unable to obtain an update list

Posted: 2013-08-19 20:33
by LITOralis.nMd
Well, C:\Users\Administrator\AppData is a hidden directory by default in Windows Vista (win7 and win8 also)

IF you didn't know this already, here is how to view default hidden folders from inside the Windows Explorer UI:
How to see hidden files in Windows Vista

After you finish the tutorial int he above link, and you still can't find those directories, then yes, we have a problem.

Re: 1221: Unable to obtain an update list

Posted: 2013-08-19 23:02
by katzenjammert
Issued is resolved, thread can be closed.

Solution was simply to remove old version of PR and install the latest from the website.