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strange connection issue

Posted: 2013-09-02 21:25
by wardlemjw
so i can load PR and join a server and play with no issues.

however if I disconnect from a server and then try to join another one it freezes on the "joining server" message and does nothing. to fix I have to restart my computer. Merely restarting PR dosent fix the issue

did a search and didnt see anyone else reporting the problem - any ideas? presume its some sort of cache problem ?

thanks in advance

Re: strange connection issue

Posted: 2013-09-02 23:51
by matty1053
Post your specs from the PR launcher.

(It's under support)

Re: strange connection issue

Posted: 2013-09-03 07:32
by wardlemjw
specs below - any help much appreciated thanks

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Home Premium  (6.1.7601)
      Architecture: 64-bit
          Language: English (United Kingdom)
       Motherboard: ASUSTeK Computer INC. P8Z68-V PRO
         Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (Physical: 4, Logical: 8)
            Memory: 16.00 GB
      DIMM Modules: DIMM0: 4.00 GB @ 1600 MHz
                    DIMM1: 4.00 GB @ 1600 MHz
                    DIMM2: 4.00 GB @ 1600 MHz
                    DIMM3: 4.00 GB @ 1600 MHz
         Page File: 15.98 GB
    .NET Framework: 4.0

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 590
                    Generic PnP Monitor on NVIDIA GeForce GTX 590
   Display Mode(s): 1680 x 1050 (32 bit) @ 59 Hz
                    1680 x 1050 (32 bit) @ 59 Hz
    Driver Version: 9.18.13.1090 (310.90)
    Display Memory: 1.50 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (2- High Definition Au
 Primary Recording: Microphone (2- High Definition 
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Origin Games\Battlefield 2 Complete Collection
                    Free: 387.80 GB, Total: 1.82 TB, NTFS
          Mod Path: C:\Program Files (x86)\Origin Games\Battlefield 2 Complete Collection\mods\pr
                    Free: 387.80 GB, Total: 1.82 TB, NTFS
     Profiles Path: C:\Users\Mark\Documents\ProjectReality\Profiles
                    Free: 387.80 GB, Total: 1.82 TB, NTFS
    Update DL Path: C:\Users\Mark\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 387.80 GB, Total: 1.82 TB, NTFS
   Update Log Path: C:\Users\Mark\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 387.80 GB, Total: 1.82 TB, NTFS

Game Information
----------------
      CD Key Valid: True
    Installed Mods: bf2, pr, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.0.36.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: [T&T]wardlemjw
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1680x1050@60Hz
Display Mode Valid: True
   Graphics Scheme: Custom
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: High
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True

Re: strange connection issue

Posted: 2013-09-03 07:36
by Psyrus
Does it do the same if you disconnect from an online match then start a local server?

How about if you disconnect from a round, then restart PR, then try to join another?

Re: strange connection issue

Posted: 2013-09-03 18:29
by wardlemjw
ok so ive reinstalled PR and get the same problem. A local server starts fine as you would expect, but Im still getting stuck on the "joining server" screen after I have succesfully played on a server and then disconnected

restarting PR dosent work (i have to restart the machine)

I tried manually clearing the cache etc via the launch screen before restarting PR but it didnt fix the issue.

any suggestions greatly received !

Re: strange connection issue

Posted: 2013-09-04 10:28
by LITOralis.nMd
I have no idea what's going on here.

What antivirus do you have?

OK, you start prlauncher, login, join server, leave server, and can not rejoin a new server. you then shutdown PR.

Can you restart PRlauncher? Can you restart PR, can you then login again, but not join a server?

Maybe a port forwarding issue?
For in game server browser:
16567 is the standard connect port.
29900 is the standard query port.

You have to make sure those are getting to/from your PC.

Re: strange connection issue

Posted: 2013-09-04 16:05
by wardlemjw
[R-COM]LITOralis.nMd wrote:I have no idea what's going on here.

What antivirus do you have?

OK, you start prlauncher, login, join server, leave server, and can not rejoin a new server. you then shutdown PR.

Can you restart PRlauncher? Can you restart PR, can you then login again, but not join a server?

Maybe a port forwarding issue?
Hi

many thanks for the reply

so the order of events is:

1. start desktop
2. launch PR - via the launcher etc
3. join server
4. play game. If the round ends and the server goes on to the next map everything is fine and I can carry on playing
5. disconnect from server
6. attempt to join another internet server (i can launch a local game fine).
7. get stuck on "joining server" screen
8. I can exit PR back to desktop and relaunch PR via the launcher and still wont be able to join an internet server (again I can start a local game fine).
9. restart desktop
10. launch PR via launcher and can join any internet server (including one I couldnt join jsut before I restarted the desktop).

will try looking at the ports, thanks for the suggestion.

One additional piece of info (not sure if relevant) but on one occassion when it wouldnt let me join a server it was asking for a password (ie as if the server was password protected), even though the server wasnt actually password protected (ie when I restarted my desktop i could join the server without a password even though it had asked me for one 2 minutes earlier).

Im running the standard windows firewall plus the free virus programme that comes with Virgin Media - I will try turning that off and see if it makes a difference.

thanks again for your help.

Re: strange connection issue

Posted: 2013-09-04 18:27
by wardlemjw
wardlemjw wrote:Hi

many thanks for the reply

so the order of events is:

1. start desktop
2. launch PR - via the launcher etc
3. join server
4. play game. If the round ends and the server goes on to the next map everything is fine and I can carry on playing
5. disconnect from server
6. attempt to join another internet server (i can launch a local game fine).
7. get stuck on "joining server" screen
8. I can exit PR back to desktop and relaunch PR via the launcher and still wont be able to join an internet server (again I can start a local game fine).
9. restart desktop
10. launch PR via launcher and can join any internet server (including one I couldnt join jsut before I restarted the desktop).

will try looking at the ports, thanks for the suggestion.

One additional piece of info (not sure if relevant) but on one occassion when it wouldnt let me join a server it was asking for a password (ie as if the server was password protected), even though the server wasnt actually password protected (ie when I restarted my desktop i could join the server without a password even though it had asked me for one 2 minutes earlier).

Im running the standard windows firewall plus the free virus programme that comes with Virgin Media - I will try turning that off and see if it makes a difference.

thanks again for your help.
ok so I turned off the virgin media firewall and the problem has disappeared - you are a genius ! thanks for your help

Re: strange connection issue

Posted: 2013-09-04 20:16
by matty1053
Yeah... I was just gonna say.
your PC is too good for PR :P

Re: strange connection issue

Posted: 2013-11-04 01:57
by HazyChestNutz
I'm having the same problem. Helpp