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bug 1301: error, need help on how to fix
Posted: 2014-11-17 05:10
by jokerman30
hello, i have trouble, i was trying to log in and play online but it gave me an error saying "
1301: unable to contact verification server. Please check your internet connection and try again-- [OK] [skip]. i tried to turn off firewall and all that nothing seems to work i would greatly appreciate an solution.
Re: bug 1301: error, need help on how to fix
Posted: 2014-11-17 19:30
by LITOralis.nMd
Please post your system specs:
PRLauncher->support->Copy to clipboard button
Paste everything here:
-------
What is your firewall?
antivirus?
router/modem manufacturer and model number?
What type of ISP do you have?
completely shutdown you're antivirus and then try to contact
http://prbf2.cdn.ancientdev.com/hashes_1.0.36.0.prhf , let me know if you can download
we don't need that file, it's just to make sure you can reach our main download fileserver.
-------
also try this:
[R-COM]LITOralis.nMd wrote:This is probably your firewall or antivirus or router blocking the programs:
C:\Program Files (x86)\Steam\steamapps\common\Battlefield 2\mods\pr\bin\PRLauncher.exe
C:\Program Files (x86)\Steam\steamapps\common\Battlefield 2\mods\pr\bin\PRUpdater.exe
C:\Program Files (x86)\Steam\steamapps\common\Battlefield 2\PRBF2.exe
So,
tell us which firewall , which antivirus and what router you have.
try turning off your firewall then update again.
try disabling your antivirus and updating again.
Tell us your router and we'll tell you likelihood that it might be the problem.
Re: bug 1301: error, need help on how to fix
Posted: 2014-11-17 19:30
by LITOralis.nMd
also this:
'[R-COM wrote:LITOralis.nMd;1998863']Do you have a newer Linksys router? It might have a built in firewall...
Please read this post:
https://www.realitymod.com/forum/f27-pr ... ost1964005
We're really down to two possibilities
1. firewall is blocking ports
2. router is blocking ports
You might need to forward your ports to your PC,
I still think it's a firewall issue, it almost always is.
Re: bug 1301: error, need help on how to fix
Posted: 2014-11-18 14:29
by jokerman30
Code: Select all
System Information
------------------
Operating System: Microsoft Windows 7 Professional (6.1.7601)
Architecture: 64-bit
Current Culture: English (United States)
Motherboard: Gigabyte Technology Co., Ltd. GA-MA780G-UD3H
Processor: AMD Phenom(tm) II X4 940 Processor (Physical: 4, Logical: 4)
Memory: 4.00 GB
DIMM Modules: A0: 2.00 GB @ 800 MHz
A1: 2.00 GB @ 800 MHz
Page File: 4.00 GB
.NET Framework: 4.5, Runtime: 4.0.30319.17929
Display Information
-------------------
Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTS 250
Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
Driver Version: 9.18.13.4052 (340.52)
Display Memory: 512.00 MB
Multisampling: 2, 4, 8
DPI: 96 (100%)
Audio Information
-----------------
Primary Playback: Speakers (High Definition Audio
Primary Recording: Microphone (Logitech USB Microp
Open AL Renderer: Software
EAX: True
EAX 1.0: False
EAX 2.0: True
EAX 3.0: False
EAX 4.0: False
EAX 5.0: False
X-RAM: False
Disk Information
----------------
Install Path: C:\Program Files (x86)\EA GAMES\Battlefield 2
Free: 831.94 GB, Total: 931.41 GB, FS: NTFS, SSD: False
Mod Path: C:\Program Files (x86)\EA GAMES\Battlefield 2\mods\pr
Free: 831.94 GB, Total: 931.41 GB, FS: NTFS, SSD: False
Profiles Path: C:\Users\Kevin and Kyle\Documents\ProjectReality\Profiles
Free: 831.94 GB, Total: 931.41 GB, FS: NTFS, SSD: False
Update DL Path: C:\Users\Kevin and Kyle\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 831.94 GB, Total: 931.41 GB, FS: NTFS, SSD: False
Update Log Path: C:\Users\Kevin and Kyle\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 831.94 GB, Total: 931.41 GB, FS: NTFS, SSD: False
Game Information
----------------
Installed Mods: bf2, pr, xpack
Current Mod: pr
BF2 Version: BF2 1.5
PR Version: 1.2.0.0
Language: english
Debug Available: True
Large Address: True
Supported Hardware: None
Profile Information
-------------------
Profile 0001: SGT.Kevin
Type: Online
View Intro: True
Fullscreen: True
Display Mode: 1920x1080@60Hz
Display Mode Valid: True
Graphics Scheme: Medium
Multisampling: Off
VSync: False
Terrain Quality: Low
Effects Quality: Medium
Geometry Quality: Low
Texture Quality: Medium
Lighting Quality: Low
Dynamic Shadows: Medium
Dynamic Lights: Medium
Texture Filtering: Medium
Audio Provider: Software
Provider Valid: True
Audio Quality: Medium
EAX: True
Re: bug 1301: error, need help on how to fix
Posted: 2014-11-18 14:37
by jokerman30
i tried to turn firewall off, i did, then when i try to update the game it says i have the latest version.also, i have no antivirus installed
Re: bug 1301: error, need help on how to fix
Posted: 2014-11-18 23:06
by LITOralis.nMd
It's possible IPv6 is causing you problems there. Go to the network adapter you use to connect to the Internet, select "Properties", on the "Networking" tab untick "Internet Protocol Version 6 (TCP/IPv6)", OK it, then restart the machine. Run PR, and if it still fails, make another ProcMon log if you can and paste it here.
https://www.realitymod.com/forum/f27-pr ... 1-a-7.html
Re: bug 1301: error, need help on how to fix
Posted: 2014-11-19 06:33
by jokerman30
ty very much for helping me, it was the ipv6 thing, i unticked it and restart and it worked ty so much
