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Game Crashes

Posted: 2015-06-05 23:04
by Unleashed
Game crashes after 30+ minutes of gameplay, sometimes if gives an error, sometimes it just closes with no error.

When I get an error it is in the format of:
"memory.dll: thread 25968 is deallocating main thread memory"
System Information
------------------
Operating System: Microsoft Windows 7 Home Premium (6.1.7601)
Architecture: 64-bit
Current Culture: English (Canada)
Motherboard: Alienware M14xR2
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (Physical: 4, Logical: 8 )
Memory: 8.00 GB
DIMM Modules: JDIMM1: 4.00 GB @ 1600 MHz
JDIMM2: 4.00 GB @ 1600 MHz
Page File: 7.88 GB
.NET Framework: 4.5+ Release Build: 379893, Runtime: 4.0.30319.34209

Display Information
-------------------
Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 4000
Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
Driver Version: 9.17.10.2932
Display Memory: 2.06 GB
Multisampling: 2, 4, 8
DPI: 96 (100%)

Audio Information
-----------------
Primary Playback: Speakers (Sound Blaster Recon3D
Primary Recording: Microphone Array (Sound Blaster
Open AL Renderer: Software
EAX: True
EAX 1.0: False
EAX 2.0: True
EAX 3.0: True
EAX 4.0: True
EAX 5.0: True
X-RAM: False

Disk Information
----------------
Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
Free: 259.32 GB, Total: 690.47 GB, FS: NTFS, SSD: False
Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
Free: 259.32 GB, Total: 690.47 GB, FS: NTFS, SSD: False
Profiles Path: C:\Users\Cole\Documents\ProjectReality\Profiles
Free: 259.32 GB, Total: 690.47 GB, FS: NTFS, SSD: False
Update DL Path: C:\Users\Cole\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 259.32 GB, Total: 690.47 GB, FS: NTFS, SSD: False
Update Log Path: C:\Users\Cole\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 259.32 GB, Total: 690.47 GB, FS: NTFS, SSD: False

Game Information
----------------
Installed Mods: pr
Current Mod: pr
Version: Standalone - 1.0
PR Version: 1.3.0.0
Language: english
Debug Available: False
Large Address: True
Supported Hardware: None

Profile Information
-------------------
Profile 0001: Unleashed
Type: Online
Last Used Profile: True
View Intro: True
Fullscreen: True
Display Mode: 1366x768@60Hz
Display Mode Valid: True
Graphics Scheme: Custom
Multisampling: 4x
VSync: False
Terrain Quality: High
Effects Quality: Medium
Geometry Quality: High
Texture Quality: Medium
Lighting Quality: High
Dynamic Shadows: Medium
Dynamic Lights: Medium
Texture Filtering: Medium
Audio Provider: Creative X-Fi
Provider Valid: True
Audio Quality: High
EAX: True

Profile 0002: UnleashedApathetic
Type: Offline
View Intro: True
Fullscreen: True
Display Mode: 1366x768@60Hz
Display Mode Valid: True
Graphics Scheme: Medium
Multisampling: Off
VSync: False
Terrain Quality: Low
Effects Quality: Medium
Geometry Quality: Low
Texture Quality: Medium
Lighting Quality: Low
Dynamic Shadows: Medium
Dynamic Lights: Medium
Texture Filtering: Medium
Audio Provider: Software
Provider Valid: True
Audio Quality: Medium
EAX: True

Re: Game Crashes

Posted: 2015-06-06 05:16
by LITOralis.nMd
Two lines of troubleshooting:

I believe you should try the first option and that will fix it.

1. Rename C:\Users\Cole\Documents\ProjectReality to C:\Users\Cole\Documents\ProjectRealityOLD
Run C:\Program Files (x86)\Project Reality\Project Reality BF2\PRBF2.exe once.
When you get the main menu that says the you must use the launcher, shut down PRBF2.exe
start PRLauncher and try to play PR

2. physically disconnect and disable the driver for Sound Blaster Recon3D headphones
Switch the Audio Provider: Creative X-Fi to hardware in PRLauncher->Options menu. Click APPLY.
start PRLauncher and try to play PR

Re: Game Crashes

Posted: 2015-06-06 13:55
by Unleashed
Thank you very much for the response! I tried both things and it seems to be working, if I don't have problems in the next 48 hours I will assume that it is fixed!