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Win 10 Shadowplay not working in PR

Posted: 2015-11-17 12:20
by ApolloCz
Hello everyone,

during the summer I wanted to record some of my PR adventures. Back in August, I had Win 8.1 and everything worked just fine. Unfortunately for some unknown reason I wanted to try out Win 10, so I did install it and it was the biggest mistake I could have made.

When I try to run PR with Shadowplay on, the Shadowplay just doesn't work (I am able to turn on the Shadowplay, I know that there are people having issues with that due to Xbox). Whenever I press the button for recording, my PC freezes and I receive a black screen. After few seconds I can hear the in-game sounds but I still have the black screen and I am unable to do anything. When I press CTRL + ALT + DELETE and I try to get to Task Manager, I get back to the black screen. Only thing that works is to restart the PC.

For some reason I can't see the Shadowplay's FPS counter neither in launcher nor in the game itself (I could when I had Win 8.1, back then everything worked just fine). I tried recording ARMA 3 and no problem occurred.

I know that at the same time I installed Win 10, a patch for PR came out. So I am not sure if the problem is caused by the patch or Win 10.

Has anyone experienced the same problem? I've tried to search the net but I couldn't find any solution for such problem, I actually haven't even found a person with the same issue.


My PC specs:

Lenovo Y50-70
i7-4720HQ @ 2.60GHz
GTX 960M
8 GB RAM
Win 10 Home

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-18 08:03
by DesmoLocke
Try enabling desktop capture in Shadowplay to see if that eliminates the black screen.

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Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-18 15:18
by ApolloCz
DesmoLocke wrote:Try enabling desktop capture in Shadowplay to see if that eliminates the black screen.

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I cannot click that option when I have Shadowplay turned off, when I turn it on the option disappears. :/

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Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-18 16:47
by DesmoLocke
Are you running the latest version of GeForce Experience?

I'm running GE Version 2.5.15.54 with 355.60 drivers and I don't have that problem. :/

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-18 16:49
by ApolloCz
Yup, GE 2.5.15.54 and 358.91 of drivers. :/

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-18 22:42
by DesmoLocke
Odd indeed. Have you tried a fresh clean install of GE?

(I'm out of ideas for now.)

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-18 22:48
by ApolloCz
I have, I will try reinstalling it once again once I have time, hopefully tomorrow.

Only last possible solution that comes to my mind, is trying to install Win 8.1 again. Which I don't really want to do honestly but I might have to if I want to record. :/

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-19 04:47
by DesmoLocke
You shouldn't have to though. That's the weird thing. I've recorded just fine on Win 10 Pro with Shadowplay.

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-19 16:52
by ApolloCz
Tried installing the new version of GE and the drivers which were released today... Now I can't even get to the black screen (I tried pressing all the key binds and nothing happened). I still cannot select the desktop capture because of it vanishing when I enable Shadowplay. :/

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-19 19:29
by DC_K
do you have any programs like MSI afterburner or EVGA precision running? when i played with my core clocks and voltage it didn't let me use shadowplay.. make sure any gfx software you have is disabled for the time being to confirm this suspicion. if its not too much to as and as a last resort, you could wipe your drivers and gforce software and install them after and see if that fixes it... again, last resort. i recommend guru driver uninstaller

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-19 20:44
by ApolloCz
Well, I have laptop so I haven't ever thought of overclocking. I tried wiping the GE and it didn't help. I also tried clean installation of the new drivers - didn't help.

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-19 23:23
by Spook
Tried this already I guess? https://forums.geforce.com/default/topi ... ctivating/

You tried using older geforce driver versions? This is probably a driver related problem and has nothing to do with GExperience I think.

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-20 07:23
by ApolloCz
'[R-CON wrote:Spook;2107424']Tried this already I guess? https://forums.geforce.com/default/topi ... ctivating/
Yup, I did, didn't help. But I'll try again.
[R-CON]Spook wrote:You tried using older geforce driver versions? This is probably a driver related problem and has nothing to do with GExperience I think.
Nope, I haven't. Got any recommendation of which version?

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-21 11:34
by ApolloCz
So I tried the registry change again, didn't work. :/

I guess the latest version of GE or the drivers changed something because now I don't even get into the black screen, I just press the keybinds and nothing happens.

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-21 19:45
by Spook
ApolloCz wrote:

Nope, I haven't. Got any recommendation of which version?
maybe try 355.60

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-22 11:46
by ApolloCz
[R-CON]Spook wrote:maybe try 355.60
Done.

Now when I press the keybind, my game freezes for a few and then continues to run again, but the recording isn't saved (though the folder got created - PRBF2). Also when I alt + tabbed, few secs after pressing of the capture keybind, PR stopped responding and I had to restart my PC. I still can't see the FPS counter. :/

But at least some progress, thanks Spook! :)

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-30 09:24
by Amandar
Thanks for answers! its really helped me

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-30 13:22
by Spook
well i have never seen the shadowplay fps counter in pr neither. in other games yes but never in pr. even not when i was on win7.

Re: Win 10 Shadowplay not working in PR

Posted: 2015-11-30 15:59
by STompa
edit: Nevermind, misread a part of your post.

Re: Win 10 Shadowplay not working in PR

Posted: 2015-12-01 18:24
by ApolloCz
It works! Somehow, I don't know how but it does! I guess the drivers fixed it. :) Thanks Spook!

Back when I was on Win 8 I could see the FPS counter, now I can't but the recordings are saved and are working.

Thanks to everyone, mainly to you Spook! <3