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Cannot play the game launcher error 503 ???

Posted: 2022-10-15 06:20
by Thibaud
Hello,

I just discovered this game and want to try it. I have an issue that I cannot resolve, even after looking for a while and trying to change many options.

After the install when I connect to steam, right after I have the message : " 503 : Failed connecting to the server".

I looked that up on different forums and videos, my steam account is set to public, I tried using a VPN and disable avira, it doesnt work.

I dont see where this issue comes from, and Im a bit disapointed...

Can someone help me or have any clue about that ?

Re: Cannot play the game launcher error 503 ???

Posted: 2022-10-15 08:21
by Mats391

Re: Cannot play the game launcher error 503 ???

Posted: 2022-10-15 13:33
by Thibaud
Aaahh thanks I will try and let you know later !

Re: Cannot play the game launcher error 503 ???

Posted: 2022-10-16 10:32
by Thibaud
Well Ive seen this before, but I have no clue how to download or install a certificate. I dont even see a download link on the page of certificate...

Re: Cannot play the game launcher error 503 ???

Posted: 2022-10-16 16:17
by SemlerPDX
Thibaud wrote:Well Ive seen this before, but I have no clue how to download or install a certificate. I dont even see a download link on the page of certificate...
Seriously?! You don't see the massive header that reads "Root Certificates", and the first entry that reads "ISRG root x1" at the top?!

Here's a picture, maybe this will help:
Image

Re: Cannot play the game launcher error 503 ???

Posted: 2022-10-16 16:56
by Thibaud
Yep I saw and donwoladed this specific certificate from two different website and install it, but the game still doesnt work. Same error 503, I tried VPN, disabled avira, idk...
Maybe some system files corrupted in my windows (I had a problem with the ssd slightly damaged but its repaired and everything works fine except this game).
I remember buying this windows licence very cheap like 3 euro and install it manually, I dont think its a pirate one as windows uptade ask me to move to win 11...
I have no clue about this error

Re: Cannot play the game launcher error 503 ???

Posted: 2022-10-17 00:58
by SemlerPDX
Thibaud wrote:Yep I saw and donwoladed this specific certificate from two different website and install it, but the game still doesnt work. Same error 503, I tried VPN, disabled avira, idk...
Maybe some system files corrupted in my windows (I had a problem with the ssd slightly damaged but its repaired and everything works fine except this game).
I remember buying this windows licence very cheap like 3 euro and install it manually, I dont think its a pirate one as windows uptade ask me to move to win 11...
I have no clue about this error
Try this:
https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

Re: Cannot play the game launcher error 503 ???

Posted: 2022-10-17 12:57
by Mats391
The missing certificate is only 1 possible cause for the 503. Have you checked the PRLauncher.log to see if any issues are logged?