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Old account retrival
Posted: 2025-03-30 00:16
by Tyrand
Greetings,
I have an old account or profile, i do know the password, problem is that retrieval says there is no account with the text
2020: no account, try making a new one, try creating a new one. When creating a new one it says
2010: there is an account try retrieval.
I have access to my linked email as well as proof of ownership via clips/screenshots.
How do i resolve this? Can you delete it so i can make a new one with the same username?
kind regards,
Tyrand
Re: Old account retrival
Posted: 2025-03-30 13:40
by bad_nade
Tyrand wrote: 2025-03-30 00:16
Greetings,
I have an old account or profile, i do know the password, problem is that retrieval says there is no account with the text
2020: no account, try making a new one, try creating a new one. When creating a new one it says
2010: there is an account try retrieval.
I have access to my linked email as well as proof of ownership via clips/screenshots.
How do i resolve this? Can you delete it so i can make a new one with the same username?
kind regards,
Tyrand
Online account can be retrieved using profile manager (right click Play in launcher) but they are tied to your Steam account. Try finding your old Steam account first, and then you can retrieve your old profile.
Re: Old account retrival
Posted: 2025-03-31 16:03
by Tyrand
It was made before the whole Steam ordeal, my last version before file deletion was 1.4 lol
Re: Old account retrival
Posted: 2025-04-01 17:09
by bad_nade
Tyrand wrote: 2025-03-31 16:03
It was made before the whole Steam ordeal, my last version before file deletion was 1.4 lol
Use the
Retrieve old profile tab in profile manager to retrieve profiles that predate the Steam login. You'll need your profile name and the associated password to retrieve it.
Re: Old account retrival
Posted: 2025-04-01 18:09
by Tyrand
Re: Old account retrival
Posted: 2025-04-01 19:08
by bad_nade
Tyrand wrote: 2025-04-01 18:09
Hold on. I'll ping admins.