Project Reality Forums

DICE

Community Manager

Main responsibilities

The Community Manager is responsible for planning and executing a strategy for day to day communications to the world wide Battlefield and Mirror’s Edge communities. Key responsibilities include: 

-Disseminating updates through all available channels including forums, official EA territory community teams, fan sites, websites and in-game, deciding appropriate channels and timing on a case-by-case basis
-Managing the relationship with and providing information and direction to EA territory community managers to ensure a unified flow of information to the community
-Community opinion and feedback gathering through forum monitoring, polls and so on
-Manage the whole community dialogue through forums and other available tools
-Monitoring the community and providing input and recommendations to Marketing and Development on existing and new player offerings
-Planning and executing player programs including events and organized play in close cooperation with the marketing team and EA territory teams
-Communication with EA stakeholders about community features
-Updating the battlefield.com portal

Other responsibilities
-Monitor and communicate with existing mods / look for possible mods to give ranked server support etc
-Map making competitions
-Q&A for Clans / Mod-groups / media / PR
-Maintain community wish list documents for potential future title updates
-Manage communication and feedback process for public beta tests

Required Qualifications
-Bachelor’s degree with major in communication, media or equivalent would be preferable
-Strong social network/community background required, preferably within the games industry or experienced in managing online communities, mods or similar
-Fluent in english, both written and verbally

Preferrable Qualifications
- Knowledge of game editors such as Battlefield, Source or Unreal
- Basic web scripting knowledge

General Information
The position is permanent and start date is as soon as possible and applications will be selected continuously. If you are interested please apply with personal letter and CV. For more information please contact responsible Recruiter, Jessica Danielson, at +46 8 658 78 00.



i was looking mainly at the line,

-Maintain community wish list documents for potential future title updates

What do you guys think?

All 'Community Managers' for BF2 I've seen so far haven't really done that much for mods and the like...

Bosco is right.

Maintain community wish list documents for potential future title updates

potential future title updates

future title updates

future





Doesnt apply to PR does it? Idk... whatever, Im not too concerned with EA, just the PR team.. on them, I can rely.

I still think all PR mods should apply nontheless. Nothing like an inside man to help you get what you want

I think .:iGi:.Drastig that now is on the russian border patrol was offered such a job, but I am not sure if it was the same job he was going down to stockholm when he got the call from the finish military.

zangoo wrote:

i was looking mainly at the line,

-Maintain community wish list documents for potential future title updates

Here's some wishes: fix the squad bug. Fix the texture flickering. Or maybe they have better things to do like count money. Not impressed.

[R-CON]Mescaldrav wrote:I still think all PR mods should apply nontheless. Nothing like an inside man to help you get what you want

Hey, youll get an inside man for 5 months. Starting my internship at EA in september. Wont be a game-designer but will be on the news within EA ( Im gonna do all online publications in the Benelux ( belgium and netherlands ) so all the juicy details will pass trough my hands.

lolz, maybe the new one might do something and maybe dice/ea wont sack the guy that dose something this time around!

The first community manager we had actually did something, made a few basic tuts that got us a small foot whole in the editor in the early days, but ye, after that they sacked him before he had a chance to do anything else. then all the others past then, the only things I've seen them do is make the odd post saying "I can say with a clear conscience that we are not giving up support for BF2" then nothing for months after that, only thing I've heard since is they are working on a new patch, *yay*.

Oh look, EA really care about their customers and the quality of their titles.

Marketing dribble. They like to think they are caring but the bottom line will always be money. You can't support an old game, it costs money and makes no money (according to close-minded bean counters).

Or has there been a paradigm shift at EA? Doubt it. They will hype up how this time will be different, mods will really be supported, community features are important, patches are high priority, they will posture and preach and hopefully get people that are still playing BF2 and mods to move over to BF3 (having learned some lessons from 2142).

And the cycle will be repeated. Important bugs will not be fixed, the game will release only part-finished, there will be expansion packs that never get played after the first 2 weeks, plus there will be one or 2 new ways to siphon money from you.

Pessimist? Yes, but EA made me this way.

Well when I was over there for my intern interview the boss said they still acknowledge Battlefield 2 because of its large community. Theres mods, machinima's and still people playing the regular version. So they know its big for them and sporadicly its still bringin in some money for them.

They DO care about their customers. About the mainstream customers. The customers who love their products and mods which resemble their products, not niche players like ourselfs.

it can't be one person, I mean there is a lot of stuff going on. 2 people would be good for the job.