Page 1 of 1

internet and router woes

Posted: 2010-03-16 22:55
by Rudd
Here is the short version of the long story

Internet has been bad for ages, then phone went down, engineer comes out, fixes both, hurrah.

However pings have skyrocketed and download speeds haven't improves, dispite far superior numbers on the routers....its like 'yes you now have great internet...but we aint gonna let you use it'

so I was hoping someone might have some ideas to through around.


ISP is BT (using BT Home Hub V1), getting 15kbs as a download speed

speedtest says this
Image

WHY THE HELL IS THE UPLOAD FASTER THAN DOWNLOAD WHEN TEH ROUTER IS DOWNLOADING AT 2-3 TIMES THE SPEED OF THE UPLOAD?!!!!

however that ping of 43 seems to become 600 in a multiplayer game, Xfire can barely log in as it times out so easily. Browsing is pretty slow as well.

this is odd since the router gets this -

Broadband connection details:
Downstream 896 Kbps (was 190 last week, and has been as high as 1900 since engineer came)
Upstream 448 Kbps
Connection time 0 days, 0:09:34
Data transmitted 3.55 MB
Data received 2.69 MB
Broadband user name [email protected]

is this internet simply destined to support single player games or has someone got an idea?

Re: internet and router woes

Posted: 2010-03-17 00:54
by Raic
I had some trouble yesterday myself. I was just trolling all over the internet when BAM, my net went down to something like yours. I tried all sort of things, but ultimately I got it working after disabling "tunnel interfaces", some **** about making IPv6 work trough IPv4 routers. It seems to be making trouble for lot of people.

Anyhow, go to run -> cmd and run ipconfig. If you see "tunneling interface teredo" or something to that extend try disabling with this command.
netsh interface teredo set state disabled
For me this instantly helped but for some reason after while the net again slowed down so I disabled tunneling interfaces completely from regedit.
1. Run regedit.
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tcpip6\Parameters\DisabledComponents. If you don't see DisabledComponents, create it by adding the following registry value (DWORD type). Note: the DisabledComponents is not a folder.
3. Change one or some values:
1 = Disable tunnel interfaces
2 = Disable 6to4
3 = Disable ISATAP
8 = Disable Teredo
16 = Disable LAN and PPP interfaces
32 = Set preference of IPv4 over IPv6
255 = Disable IPv6 completely

Note: 1) You must restart the computer for the changes to the DisabledComponents registry value to take effect.
2) This method disables IPv6 on all your LAN interfaces, connections, and tunnel interfaces but does not disable the IPv6 loopback interface. You must restart the computer for this registry value to take effect.

If you disable IPv6 to this step as well to completely disable it.
II.

1. Open the properties of the LAN.
2. Clear the check box next to the Internet Protocol version 6 (TCP/IPv6) component in the list under This connection uses the following items.

This method disables IPv6 on your LAN interfaces and connections, but does not disable IPv6 on tunnel interfaces or the IPv6 loopback interface.
Used this guide for it, personally used 1 so only tunneling interfaces were disabled.
Should show like this.
Image

Re: internet and router woes

Posted: 2010-03-17 18:09
by Pedz
You may have the problem I had a few months ago...

Basicly Sky said they'd give us unlimited broadband, but infact when i went over 40GB our internet did as yours has done exactly.. Call up your provider and ask them for a new router box and ask them to unlock your account, explain to them that you think it is them "bottling" your box( a term they use to keep your usage at a low level). Sky sent us a new box and its been pretty good ever since. Hope this helps =]

Re: internet and router woes

Posted: 2010-03-18 22:43
by SnipingCoward
There is an option named "fastpath" which is basically disabling QOS. Which means data is more likely to not be transmitted correctly but therefore if its correctly transmitted it was a lot faster.
I am paying my provider 1€ a month to get this "featured" in exchange I have -30ms on my pings. And haven't really noticed the higher dataloss rate.

Maybe that engineer turned QOS on. This making downloads more stable and thus faster. However increasing the ping due to constantly checking the package for validity (like on every hop I think).

Can you do the speed test on a different computer in your LAN to see if it maybe is exclusive to your PC?
Check the router log if it loses alot of packages.
Check the logs for false detection of DOS-Attacks.
Check with your provider if "fastpath" is enabled.

Re: internet and router woes

Posted: 2010-03-23 22:31
by SocketMan
Try a direct connection to the Internet (bypass the router) temporarily,if the
problem remains - it's most likely (95%) a problem with your connection if not
then the router (just takes 1 "bad setting" to screw things up) is the cause.