Moderation feedback

General discussion of the Project Reality: BF2 modification.
Arnoldio
Posts: 4210
Joined: 2008-07-22 15:04

Re: Moderation feedback

Post by Arnoldio »

Jonny wrote:Rule:
If you want to tell someone that something is a re-suggestion, you MUST also post a link to an OPEN topic about that suggestion. Including moderators.

Why?
So what if it has been resuggested? That does not mean someone cannot have an idea for how to make it work, a proposal to assemble a team to do it, a compelling argument for/against it, have already done it and wishes to post evidence of it, wants to question why it should be done, etc, etc, etc, etc.

We might finally have a sensible discussion about it instead of a whole load of simple outlines followed closely by "Resuggestion. IBTL.".

Pre-emptive defence:
#1 Its not really going to make your lives as moderators that much harder as people will be posting a lot in few threads, rather than posting lots of new threads. Far less to lock for being resuggestions.

#2 So what if the DEVs dont want xyz to be included? We all know that a thread about it wont change their minds. How about we have one open thread for it, with people posting up what they managed to do themselves (and then being asked to do some similar things to go into PR...), instead of a whole load of locked threads with nothing to show for the moderators efforts. At the very least you would have one thread full of "That would be awsome!" instead of a whole load of locked threads, which seems far less work for the mods.

#3 if it gets out of hand, lock it and start a new thread. One new thread, one old thread locked. Not fifty threads locked. Just one.
What he said, make a template if you don't want to type everytime and just change the links to topics and ***.
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nick20404
Posts: 1746
Joined: 2007-06-30 23:36

Re: Moderation feedback

Post by nick20404 »

[R-DEV]Gaz wrote:Nick, when you have 2 pages of Infraction history on your account, the majority being Useless/Unhelpful post content and Inappropriate post content, your post just seems to be sour grapes.

I have yet to read an unprofessional warning message from the R-MOD team, they are all recorded.

Actually most of my infractions are because the mods don't agree with my debating style, which is pretty questionable thing to be giving an infraction for, I have taken debate classes in school and I never earned bad grades for my style, It's hard to get used to having to debate in a whole new fashion. Saying I am flame baiting for giving my opinions and threatening with infraction is pretty much telling me not to state my opinion even if its not breaking any rules.

It's not like you can actually challenge a infraction you can get one for any reason and its not a debatable thing, saying in the thread publicly that I am just a trouble maker because of the infractions I have (on a internet forum apparently that makes you a bad person) is not very "professional". I guess you can't state your opinion even in the thread asking for it without being received with hostility.
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CodeRedFox
Retired PR Developer
Posts: 5919
Joined: 2005-11-08 00:47

Re: Moderation feedback

Post by CodeRedFox »

It's not like you can actually challenge a infraction
As this is the Moderation feedback thread I want to add that this statement is false. I've reversed infractions before when something was said that due to spoken /written language misunderstandings, edit button not working for someone to correct there poorly wrote post, or a PM saying sorry and asking if they could rewrite what they said.
[R-MOD]dunehunter wrote:This thread is -not- for bitching/whining/unconstructive criticism/personal attacks. It will be watched closely by the moderators, and any of the posts mentioned above can result in infractions.
Wish this thread would say more to one post per person explaining how they feel, what they think can be improved one, and and other comments.......and that's it. But I guess a few need to re-read the first post.
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nick20404
Posts: 1746
Joined: 2007-06-30 23:36

Re: Moderation feedback

Post by nick20404 »

[R-DEV]CodeRedFox wrote:As this is the Moderation feedback thread I want to add that this statement is false. I've reversed infractions before when something was said that due to spoken /written language misunderstandings, edit button not working for someone to correct there poorly wrote post, or a PM saying sorry and asking if they could rewrite what they said.
I posted a link awhile ago and it had inappropriate content that I couldn't see as I have adblock, After the fact I had received an infraction I explained to the mod that I wasn't aware any of that stuff was on there as there was no way I could see it, he replied saying he understood and it wasn't a problem yet I still have the infraction for posting inappropriate content, I am only speaking from my personal experiance.

So the statement isn't really false at all maybe some mods deal with infractions differently.

And you bring up a great point with the first post saying no personal attacks so I ask again why post that I have 2 pages of infractions and I am sour grapes when it has nothing to do with anything?
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Gaz
Posts: 9032
Joined: 2004-09-23 10:19

Re: Moderation feedback

Post by Gaz »

nick20404 wrote:Actually most of my infractions are because the mods don't agree with my debating style, which is pretty questionable thing to be giving an infraction for, I have taken debate classes in school and I never earned bad grades for my style, It's hard to get used to having to debate in a whole new fashion. Saying I am flame baiting for giving my opinions and threatening with infraction is pretty much telling me not to state my opinion even if its not breaking any rules.

It's not like you can actually challenge a infraction you can get one for any reason and its not a debatable thing, saying in the thread publicly that I am just a trouble maker because of the infractions I have (on a internet forum apparently that makes you a bad person) is not very "professional". I guess you can't state your opinion even in the thread asking for it without being received with hostility.
Firstly, as CRF has stated, you can appeal an infraction. I have reversed infractions in the past, due to not reading the context of posts and getting the wrong end of the stick. I will always apologise to the community member if that's the case, as it's a mistake on my side.

In regards to your posting or 'debating' style....this is not a debating website, it's a game mod website. If you DO want to debate with facts without being capable of backing up your sources and information (which is against the rules within the specific forum you have used in the past), then you will get infractions, as you have done. If you want to post links to a website full of porn (as is against the rules), then you will get infractions, as you have done.

No real point in having a winge due to you being incapable of following the same forum rules most other can. Any further posts from you about how you're 'victimised' will probably be removed by a Dev; not the MOD team. The R-MOD team have asked for feedback, but feedback from users who have made themselves known to the team for all the wrong reasons will be treated with a pinch of salt, of that I have no doubt.

You've been banned from a few forums before for trolling, so be careful where you tread.
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Dunehunter
Retired PR Developer
Posts: 12110
Joined: 2006-12-17 14:42

Re: Moderation feedback

Post by Dunehunter »

Nick, please contact me by pm if you want to keep discussing this, and let's not fill the thread with bickering.

For the record, infractions can be reversed under certain circumstances, and if you have issues with one and you can not resolve those with the moderator who gave you the infraction, contact me.

[R-MOD]Jigsaw] I am drunk. I decided to come home early because I can''t realy seea nyithng. I hthknk i madea bad choicce. :|
Dunehunter
Retired PR Developer
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Re: Moderation feedback

Post by Dunehunter »

Bump with crocodile.

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[R-MOD]Jigsaw] I am drunk. I decided to come home early because I can''t realy seea nyithng. I hthknk i madea bad choicce. :|
J.Burton[EEF]
Posts: 125
Joined: 2009-04-05 16:21

Re: Moderation feedback

Post by J.Burton[EEF] »

IAJTHOMAS wrote:Personally, one of things I have noticed, its the over zealous moderation of server feedback threads. Obvioulsy I understand the need to prevent slagging matches and individual ban complaints taking over threads. But at the same time I often feel like any legitimate criticism is met with the response of 'take it to their forums.'

Often these are not requests for the ban to be removed, but complaints about the way in which the ban/kick was administered in the first place. I feel that these threads are often open only to the positive only, and any negative feed back is supressed.

Personally, I feel you should have to take the rough with the smooth, if you opt to have a public feedback thread, and as long as the feedback is not just a rant it should be allowed to stand. I feel this is particularly important as many [R-whatevers] are involved with the administration of several PR servers.
I back this 100%. Too many times I've seen people told to register on the servers forums and complain there - but that defeats the whole point.

When you lodge a complaint at work about your manager, do you send it to your manager? No, you send it to the person above him. Translate that to PR and legitimate complaints should be taken up with the license provider not the license holder as otherwise, there will only be lip service served and nothing will come of it.

I feel currently that it is because of this system we have in place at the moment many servers and server administrators acting far to harshly on players, both new and old and enforcing rules adhoc knowing that there will be no reprocussions from PR.

If PR forum members were allowed to post NEGATIVE feedback and Complaints about how servers were run and the PR team introduced a Strike system (i.e to many complaints and you're license is revoked) then PRs reputation as a whole would increase as people would be more enclined to act with more judgement and raise PRs currently shoddy reputation to a much more respectable one.

EDIT: And before I read any posts about "They've got the license they can do what they want". Sorry, no - It's their server, but it's the PR teams game, and their reputation is pinned to it.

Another bit of Moderation Feedback - far too much badger baiting is done by many of the PR team on the forums. Moderation should be much more professional in its manner on here - to much im seeing DEVs, MODs etc hang people out to dry for posting something they don't agree with. This should be stamped out quickly.
I also don't agree with telling them their unprofessional, and airing someone's dirty laundry out to dry (i.e making it publicly known someone has 2 pages of infractions). It's unacceptable and comments like that should be made in private.

I'd like to change this behaviour, so I applied for the recent Mod post going free, but even saw that become far too casual, showing a slight conflict of interest so I can guarantee the right person for the job wont be chosen.
Last edited by J.Burton[EEF] on 2009-08-31 15:37, edited 1 time in total.
MrSh@vid
Posts: 842
Joined: 2009-02-28 20:50

Re: Moderation feedback

Post by MrSh@vid »

'J.Burton[EEF wrote:;1125145']

I feel currently that it is because of this system we have in place at the moment many servers and server administrators acting far to harshly on players, both new and old and enforcing rules adhoc knowing that there will be no reprocussions from PR.

If PR forum members were allowed to post NEGATIVE feedback and Complaints about how servers were run and the PR team introduced a Strike system (i.e to many complaints and you're license is revoked) then PRs reputation as a whole would increase as people would be more enclined to act with more judgement and raise PRs currently shoddy reputation to a much more respectable one.
Hate to take this off topic, but i disagree. I like to think that the Developers have given us the freedom to run the servers in the way we (we being anyone) see fit. As long as the server isn't called "F**K J*W's" and their isn't rules along the lines of "No Blacks" then i don't see a problem. When an admin deals with someone I doubt they are thinking about the repercussions but how best to deal with the person in hand and resolve the matter, by taking action against someone they may have excluded a player or a group of players from playing on the server in the future, thus reducing their server population in the future, that's their grave and they can lie in.
If you don't like a server, don't make some bitchy post because you where using a Log truck to transport your sniper kit and then got told of, simply say in the feedback thread why you dislike the server, then persue the matter if you see fit on the server's website.

People can vote with their feet, if a server isn't like people won't play their, and just because you, or your clan mates don't like it dosn't mean others don't :) .

Back on topic anyway, Moderation wise i like the way things are done, their's no messing about, people are dealt with well, and I've never seen anything that makes me think, "Damn that wasn't right." Keep up the great work.
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J.Burton[EEF]
Posts: 125
Joined: 2009-04-05 16:21

Re: Moderation feedback

Post by J.Burton[EEF] »

[R-COM]MrSh@vid wrote:If you don't like a server, don't make some bitchy post because you where using a Log truck to transport your sniper kit and then got told of, simply say in the feedback thread why you dislike the server, then persue the matter if you see fit on the server's website.

People can vote with their feet, if a server isn't like people won't play their, and just because you, or your clan mates don't like it dosn't mean others don't :)
It wouldn't be "some bitchy post".
This backs up my post and is half the problem, the bad attitude that comes with negative feedback - also
simply say in the feedback thread why you dislike the server
- Currently if you do this - you quickly get told that the feedback threads for servers are only for POSITIVE feedback and negative feedback should be taken directly to the servers forums.

This needs to change and critisism and complaints need to be allowed to be posted within PRs Server sub-forums. Negative feedback, IMO, would come in a well structured and reinforced post. It would be to the point and informative. Not just a mud throwing contest. It's point, would be to raise issues and to allow people to see how certain servers are run. By posting on their personal forums, this wont happen and people will continue to have bad experiences.

People who don't welcome negative feedback only have something to hide in my experience, the same has to be said for my real world life and job.
MrSh@vid
Posts: 842
Joined: 2009-02-28 20:50

Re: Moderation feedback

Post by MrSh@vid »

'J.Burton[EEF wrote:;1125158']Currently if you do this - you quickly get told that the feedback threads for servers are only for POSITIVE feedback and negative feedback should be taken directly to the servers forums.
Again i beg to differ, I've allowed and responded to 90% of feedback on our thread, regardless of where it was good or bad, Yes i have told people to visit our site on occasions- cluttered thread = bad, but regardless, Negative feedback is secretly what I hope for every day? Why? Because i enjoy responding to it, and generally finding out the complaintee has no leg's to stand on :P .
(https://www.realitymod.com/forum/f29-pr ... urope.html)

Apologies for Off topic again. :/
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