Please Help!

[IMI-GALIL.223]

Okay, i'm a vista user who recently moved out of my roomates and into my parents. they have the exact same internet connection ( roadrunner hardwired ) every time i load a map, no matter what server, i get connection problems and eventually get disconnected. this never happened at my roomates, so it has to be my network, right? i have a new, powerful system, so i know thats not the issue. iv'e reinstalled punkbuster, turned off firewall, adjusted every possible setting on my network adapter, pressed ESC when i start gettin connection probs, i ran it on one core, i ran it as admin. i'm at my witts end, usually it doesnt take me this long to troubleshoot a connection problem. help? please?

[thepalerider]

Manually update Punk Buster
Have you followed these steps EXACTLY?
Before you go online to join a server
you should:

1. Download pbsvc
2. Start pbsvc installer, you should see options for install, uninstall, test.
3. Run the Uninstaller, then delete the PB folder to remove any leftover files.
4. Restart your computer.
5. reinstall punk buster files with pbsvc( if your using Vista DO NOT set compatibility to XP, run as admin ok)
6. After pcsvc installs, click the "test" option to check the punk buster install you just did.
5. Make sure it comes back "all green"
6.Download pbsetup(pbsvc DOES NOT install pbsetup.
If your using Vista DO NOT set compatibility to XP, run as admin ok)
7.Create a pbsvc installer shortcut AND pbsetup program shortcut on your desktop.
8.Run pbsetup (from the shortcut on your desktop) add BF2 to the games list, then hit update."

(pbsvc installs the punk buster 'engines' or applications.
PBsetup installs the files/gas the 'engines run)


UPDATE YOUR FIREWALL
Firewall not set up (open) for BF2 and punk buster

Make sure your firewall has permission for:

BF2.EXE
PBSETUP.EXE
(search for your location)

PNKBSTRA.EXE
path:
C:\WINDOWS\SYSWOW64\PNKBSTRA.EXE
or (not 100% sure but for 32 bit O/S I think it's)C:\WINDOWS\SYSWOW32\PNKBSTRA.EXE
PnkBstrB.exe
path:
"C:\Users"your user name here"\AppData\Roaming\PnkBstrB.exe"

If you still get PB kicks for connection lost, heartbeat stopped etc.
Check PB service is set to auto restart:

Open your Control Panel. Go to Administrative Services. Click on Services while PR is running. Select Punkbuster B, right click, select properties, select the recovery tab and make sure they all say "Restart the service" for all three dropdowns. You can do the same for PB A, but generally speaking, it's the B client that stops responding. Any time you update PB, you may need to re-do this step.

Check your router setup and make sure these ports are opened or 'forwarded' to your gaming PC.


Make sure these ports are open on your router (my router 'D-link Gamers lounge' auto opens these ports for BF2)


TCP
80,Battle recorder port
4711,Remote console
29900,Client+Server
29901,Client Not in use yet
29920,Server Standard Port
28910, Client
44301= PnkBstrA
45301= PnkBstrB

UDP
1500 - 4999,General use
16567,Game port
27900,Stats port
29900,Gamespy port
29910,gamespy port
27901,Stats port
44301 = PnkBstrA,
45301 = PnkBstrB,
55123,VOIP ports
55124,VOIP ports
55215,VOIP ports

Not sure what ports (TCP/UDP)
port for PnkBstrA = 44301
port for PnkBstrB = 45301
should be, so opened for both

Hope it helps,
good luck

[IMI-GALIL.223]

Okay, i've checked off everything on your to do list. the good news is i'm not getting disconnected anymore, but i'm still getting a "there is a problem with your connection" every 30 to 60 seconds. i dont know how to get to the port settings on my router like u said. i love PR. its the only computer game i play. its the only reason i bought a new computer. i cant play when there is " there is a connection problem" in my face every 30 secs. please help!!!???

[Snares]

Okay, i've checked off everything on your to do list. the good news is i'm not getting disconnected anymore, but i'm still getting a "there is a problem with your connection" every 30 to 60 seconds. i dont know how to get to the port settings on my router like u said. i love PR. its the only computer game i play. its the only reason i bought a new computer. i cant play when there is " there is a connection problem" in my face every 30 secs. please help!!!???

Try running this test: MySpeed VoIP quality test, test VoIP connection quality

It's for voip, but it will give you a pretty good indication of your overall Internet quality.

Report your average jitter and packet loss.

[IMI-GALIL.223]

my jitter was 1.2 ms
my packet loss was 0.0%
my MOS score was 3.9

It seems like i have a pretty solid connection, any suggestions?

[IMI-GALIL.223]

i cant believe no one can help me, i apreciate the attempts at helping me, but this is rediculous. i've done every possible thing this forum could throw at me and nothing. i might breakdown and buy a gaming network card and see if thats the problem, although i doubt it is, im running a brand new system. i never had any of theese fucking problems with any other previous game including BF2. what the fuck PR? and from what i notice, theres alot of other people with the same problems. GET YOUR SHIT FIXED! this is bullshit, i'm fed up. i cant even fucking play anymore, thanks 4 nothing.

[Jairion]

"pbsvc.exe is not a legimitate Win32 program"

Great, what now? Communication problem with PnkbstrA.exe is kicking me out. Can't even find the folder where punkbuster is since something has knocked out my search function.

FFFFFFFFFFFFF---

[Herbiie]

"pbsvc.exe is not a legimitate Win32 program"

Great, what now? Communication problem with PnkbstrA.exe is kicking me out. Can't even find the folder where punkbuster is since something has knocked out my search function.

FFFFFFFFFFFFF---

It's in System 32, which is here: C:\Windows\System32

Disable Windows Firewall (type into the search at the programme menu firewall) and make sure your anti virus allows both PnkbsterA.exe and PnkbsterB.exe they'll both be in the System 32 folder.

Try running stuff as administrator, and changing the compatibility mode in the options to XP or something.

Galil, make sure your router and everything allows anything to do with BF2 to go through - it could be something like that - but I'm not that good with PCs so that's all I can suggest.

Also try to get an Upgrade to Win 7 or to XP. I'm tempted to install Linux rather than use my Vista any more

Sorry if this isn't helpful.

[IMI-GALIL.223]

thanks, i'll try that. i'm not trying to be rude, i just really want to play interruption free.