PR 1.0 disconnects after like 15 minutes

Help and support regarding PR:BF2 installation and in-game issues
Post Reply
matty1053
Posts: 2007
Joined: 2013-07-03 00:17

Re: PR 1.0 disconnects after like 15 minutes

Post by matty1053 »

QKSILVR73 wrote:I tried the running Teamspeak and it worked for one whole round, but then went back to disconnecting after 20 mins :/
What server you playing on?

I highly recommend playing on a server like CIA, Joining Their Teamspeak. Then see if it does.
*Also, try doing this: Call your ISP, and tell them in a dramatic form of speech that you are probably gonna switch ISP's because of this issue. Tell them you can't play this game for some reason, it's just disconnecting! :( I guess I have to call "insert isp that is availible to you here" because they have a darn stable connection. :|

But try doing this!
Join a American Server (Cia, Tactical Gamer, HOG, Hardcore, what ever)

Join a European Teamspeak. (I recommend ts.prta.co)


See if any difference, because you are connecting from one continent to the other. It's a long distance too, so just try please and reply back.


I just got a good ol' Disconnect because I think it's raining outside, or either it's my dad browsing online :\
QKSILVR73
Posts: 5
Joined: 2009-01-23 02:40

Re: PR 1.0 disconnects after like 15 minutes

Post by QKSILVR73 »

matty1053 wrote:What server you playing on?

I highly recommend playing on a server like CIA, Joining Their Teamspeak. Then see if it does.
*Also, try doing this: Call your ISP, and tell them in a dramatic form of speech that you are probably gonna switch ISP's because of this issue. Tell them you can't play this game for some reason, it's just disconnecting! :( I guess I have to call "insert isp that is availible to you here" because they have a darn stable connection. :|

But try doing this!
Join a American Server (Cia, Tactical Gamer, HOG, Hardcore, what ever)

Join a European Teamspeak. (I recommend ts.prta.co)


See if any difference, because you are connecting from one continent to the other. It's a long distance too, so just try please and reply back.


I just got a good ol' Disconnect because I think it's raining outside, or either it's my dad browsing online :\
Played tonight only disconnected once. :) 5 hrs worth. I think this may be the ticket for now. I just went in the afk channel and worked like a champ.
dave61218
Posts: 45
Joined: 2013-07-04 02:26

Re: PR 1.0 disconnects after like 15 minutes

Post by dave61218 »

Whats the verdict
matty1053
Posts: 2007
Joined: 2013-07-03 00:17

Re: PR 1.0 disconnects after like 15 minutes

Post by matty1053 »

Well, seems like it could fix the issue?

Someone please do this if not already done.
It could be possible other servers that have history of being a 'sluggish' server. I mean like Network wise, it can't keep clients connected for so long, ect...

I played on TG a ton, no issues. (I know they have top of the line gear, and iirc the server is in Wash. DC.)

I am contacting comcast about this definently. Hey quickslver
Why not you also post on the comcast forum thread I made saying that:
Joining a server on a seperate VOIP client software while the game running on a online server possibly fixes the issue.

What I am seeing, Comcast can't handle being on ONE SINGLE IP for a cerain amount of time.


**I am going to call a comcast rep. about this. I will post more details after I do.


Quickslver, can you also again Try playing WITH OUT the teamspeak on and such?
(Just play PR Normally like you would usually do, even with disconnects)
TallerThanStalin
Posts: 5
Joined: 2013-08-26 16:55

Re: PR 1.0 disconnects after like 15 minutes

Post by TallerThanStalin »

Just want to drop in on this convo and saying I'm having the exact same issue. No consistency from one server to the next. Strangely enough, when I first started playing I lasted fine for a while then... drops all over again.

I have the exact same issue with BF2 Vanilla, only with online games, though my machine loads maps on vanilla so fast it's not usually an issue.

Here's the KICKER --> I'm using fucking COMCAST (I had identical issues playing at a friend's place, who also has Comcast)

Yeah I'm calling them tomorrow to flip my shit and demand working service. My boyfriend has been having similar issues with browsing or using internet connected programs, so we're both wondering if Comcast truly is at fault here.

If flipping out at them doesn't work, then I guess I'm fucked. Comcast has a full ISP monopoly in Boulder yet still desperately pitch up tents and make obnoxious public relations schemes all over the University.

Matty tell me what you get out of loosing your cool at Comcast, I'll tell y'all how they treat me in return, see if we get a fix out of this or at least a solution. I seriously want to destroy that Comcast router with my bare hands.

Hoping this can get fixed. PR is AMAZING when it works but I can't focus on a single game and the experience just doesn't click.
matty1053
Posts: 2007
Joined: 2013-07-03 00:17

Re: PR 1.0 disconnects after like 15 minutes

Post by matty1053 »

TallerThanStalin wrote:Just want to drop in on this convo and saying I'm having the exact same issue. No consistency from one server to the next. Strangely enough, when I first started playing I lasted fine for a while then... drops all over again.

I have the exact same issue with BF2 Vanilla, only with online games, though my machine loads maps on vanilla so fast it's not usually an issue.

Here's the KICKER --> I'm using fucking COMCAST (I had identical issues playing at a friend's place, who also has Comcast)

Yeah I'm calling them tomorrow to flip my shit and demand working service. My boyfriend has been having similar issues with browsing or using internet connected programs, so we're both wondering if Comcast truly is at fault here.

If flipping out at them doesn't work, then I guess I'm fucked. Comcast has a full ISP monopoly in Boulder yet still desperately pitch up tents and make obnoxious public relations schemes all over the University.

Matty tell me what you get out of loosing your cool at Comcast, I'll tell y'all how they treat me in return, see if we get a fix out of this or at least a solution. I seriously want to destroy that Comcast router with my bare hands.

Hoping this can get fixed. PR is AMAZING when it works but I can't focus on a single game and the experience just doesn't click.

Before you contact comcast...
try my pottential fix
But try doing this!
Join a American Server (Cia, Tactical Gamer, HOG, Hardcore, what ever)

Join a teamspeak server from a Clan from PR.. (I recommend ts.prta.co)


Reply back after.
DETROIT TIGERS
Image
X1 Spriggan
Retired PR Developer
Posts: 427
Joined: 2007-08-31 04:24

Re: PR 1.0 disconnects after like 15 minutes

Post by X1 Spriggan »

I just DCed even on a wired connection.

[17:21] Falkun: im making spaghetti
[17:21] Falkun: lal
[17:22] Falkun: i'll put some in an envelope for you
matty1053
Posts: 2007
Joined: 2013-07-03 00:17

Post by matty1053 »

X1 Spriggan wrote:I just DCed even on a wired connection.
What ISP and router do u have?
Speed of ur network would be great.
DETROIT TIGERS
Image
matty1053
Posts: 2007
Joined: 2013-07-03 00:17

Re: PR 1.0 disconnects after like 15 minutes

Post by matty1053 »

I got a comcast rep to admit something!!! :)
For us comcast users that can't use PR or even BF2. For some reason other games work online much better.


HE ADMITTED This:
**The conversation was about 1 hour and 30minutes. It started earlier, I stated that multiple people were having the issue on PR"

"Well, we have tons of complaints from players of online games. Unfortunantly, our Internet does not perform well when playing online because of the Constant IP adress you are playing on. If you are connected to a server, your modem recognizes the IP adress. But, unfortunantly... Our service does NOT enjoy being on one IP adress for more then 15-20 minutes. It does love to be connected to TWO IP Adress's at the same time. You said that you tested the TEAMSPEAK software, which you were connected to a different IP adress on that, then the server you were playing on... am I correct?

Me: "Yes, I seemed to last longer in a Match then normal. But I still got a disconnect it seems like when the family is watching HD Channels or On Demand programs."

Rep: Well, do you have Issues playing at night when your family is NOT watching TV and not on the network using the data/wifi?

Me: "Nope, it works fine when they aren't watching HD channels or such. "

Rep: Well, what I would recommend to is to tell those people still having the disconnection issues with the Bf2 and that mod you mentioned earlier on the phone to... Run the software Teamspeak, connect to the server that is a different IP adress then the server you are connected to and playing on and attempt to see if it disconnect's or not.

Me: "Yes, I made people test it, it came back as a Positive potential Fix."

Rep: Very good. I guess you will have to play with the Teamspeak software, connected to the server that is not what you are playing on in-game. And enjoy the game.

Me: "Well, I will contact you if you see if this fixes it for others."

Rep: Please. Also... ask the people that have a Seperate router, that is not our modem's Wifi to see if it does anything different, with or without the teamspeak software.

Me: "I know that people with Xfinity/Comcast have the wired connection, and still disconnecting. So It's not JUST Wireless Internet."

Rep: Of course not. Again, I stated it was our service does not enjoy being connected to one IP adress for ABOUT 15 minutes. You might notice that when watching online Streaming services. Again. You are constantly using the network when playing online. Your game must track the players movement constantly. So, it is constantly using the data. Which if you watch youtube video's or other online services. It Downloads the video completely. So, usually in less then 15 minutes it is finished downloading. Depending on your network speed of course.

Me: "Well, I guess that I will ask the players on the forum I stated earlier about this issue to state If this works or not, but most of them had Positive Responses with the Teamspeak and of course the Game running while in a server."

Rep: Well Matt, hopefully this will fix your unfortunate issue! Call me directly back in a week and after players respond to see if this could fix the issue. Thanks Matt.

Me: "Yes, I will! Thanks for your time."

Rep: Alright, Talk to you later, bye!"


So I want you guys with comcast disconnection to test the Teamspeak and joining a server again. I need to know within one more week! :)
TallerThanStalin
Posts: 5
Joined: 2013-08-26 16:55

Re: PR 1.0 disconnects after like 15 minutes

Post by TallerThanStalin »

Matt

I just replaced my Arris (all in one) router the other day and replaced it with a Cisco from Comcast. I haven't been able to make a comprehensive playtest yet (been busy) but I did connect to a server for about 25 minutes, playing very briefly and idling at spawn just to see if I'd be dropped or kicked, and to my pleasure that DIDN'T HAPPEN. Shit my ping also appeared 10 faster than usual on CIA at peak hours on Thursday night.

I also had an interesting conversation with the Comcast rep at the Xfinity store, who told me one of their three in-house routers has well-documented issues dropping Xbox Gold users on account of the maxed out download speed cap. He even told me he's had issues with specific routers with other ISPs pertaining to certain net cards and other hardware.

Sorry I missed your inquiry about the teamspeak, haven't been at home too often lately. But I'm hoping (fingers VERY crossed) that this hardware switch is the real and lasting fix that most of the Comcast users are experiencing in this thread so the devs and spend more time focusing on network issues more intrinsically related to PR/Mumble than BF2/IPSs.

Will keep you all posted. Thanks everyone for being so vocal and the devs for being so patient.

COME ON BLACK SAND STUDIOS, JUST OPEN UP A FUCKING KICKSTARTER ALREADY FOR A STAND ALONE PR RELEASE.

MY BODY IS READY.
matty1053
Posts: 2007
Joined: 2013-07-03 00:17

Post by matty1053 »

TallerThanStalin wrote:Matt

I just replaced my Arris (all in one) router the other day and replaced it with a Cisco from Comcast. I haven't been able to make a comprehensive playtest yet (been busy) but I did connect to a server for about 25 minutes, playing very briefly and idling at spawn just to see if I'd be dropped or kicked, and to my pleasure that DIDN'T HAPPEN. Shit my ping also appeared 10 faster than usual on CIA at peak hours on Thursday night.

I also had an interesting conversation with the Comcast rep at the Xfinity store, who told me one of their three in-house routers has well-documented issues dropping Xbox Gold users on account of the maxed out download speed cap. He even told me he's had issues with specific routers with other ISPs pertaining to certain net cards and other hardware.

Sorry I missed your inquiry about the teamspeak, haven't been at home too often lately. But I'm hoping (fingers VERY crossed) that this hardware switch is the real and lasting fix that most of the Comcast users are experiencing in this thread so the devs and spend more time focusing on network issues more intrinsically related to PR/Mumble than BF2/IPSs.

Will keep you all posted. Thanks everyone for being so vocal and the devs for being so patient.

COME ON BLACK SAND STUDIOS, JUST OPEN UP A FUCKING KICKSTARTER ALREADY FOR A STAND ALONE PR RELEASE.

MY BODY IS READY.
Sweet.
And so u have a link to the modem router they gave you?
DETROIT TIGERS
Image
matty1053
Posts: 2007
Joined: 2013-07-03 00:17

Re: PR 1.0 disconnects after like 15 minutes

Post by matty1053 »

Any updates guys?
How is the teamspeak and PR 'fix' working?
Ev_Dunedain
Posts: 14
Joined: 2013-09-05 13:21

Re: PR 1.0 disconnects after like 15 minutes

Post by Ev_Dunedain »

matty1053 wrote:Any updates guys?
How is the teamspeak and PR 'fix' working?
Hi Matty,

I have spent this morning reading through this entire thread because I have been experiencing the same issues as everyone else, random disconnecting from PR servers with the vague message, "Lost connection to server". Like everyone else, I have tried tons of things on my end to fix the issue to no avail.

I read over the conversation with the Comcast guy that you posted earlier and it appears that downloading TeamSpeak and running that software at the same time at PR seems to be working? Has that solution been continuing to work for you in the days/weeks since you originally posted it? Has anyone else reported it working for them?

I have Comcast as my ISP as well, so I am willing to download TeamSpeak and to try this solution, and I will let you know how it goes... Can you explain to me what I am supposed to do, and why it is supposed to help me? I guess I am just supposed to connect to a certain TeamSpeak server and just remain connected to that while I am playing PR?

Thanks for the help!
MaSSive
Posts: 4502
Joined: 2011-02-19 15:02

Re: PR 1.0 disconnects after like 15 minutes

Post by MaSSive »

Everyone try this:

Once in the game open the console with your tilde key '~'

Type "pb_Sleep 150" without quotes, and after that type "pb_cl_writecfg" also without quotes.

This will make PB do less frequent checks, and write config, so you dont have to type it every time you join a server, and might solve the issue. Might be helpful to post your pbcl.log which is to be found in hidden Application data folder.

Press a combo of Win+R and type in %localappdata% followed by pressing the return key.

Locate Pukbuster folder and open it. Youll see BF2 subfolder. Open pbcl.log with Notepad and copy its contents, then paste it here in /code tags.

Code: Select all

[05.28.2012 23:57:34]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.01.2012 04:42:40]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.05.2012 06:55:21]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.14.2012 03:00:08]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.15.2012 04:31:41]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.16.2012 23:04:30] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[06.17.2012 19:03:24] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[06.21.2012 02:41:09]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.22.2012 04:50:12]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.23.2012 03:55:42] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[06.23.2012 04:41:43] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[06.23.2012 04:43:05]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.24.2012 00:13:10]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.24.2012 01:54:15]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.24.2012 21:28:52]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.24.2012 23:37:59]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.25.2012 09:35:16]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.25.2012 20:54:56]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.26.2012 08:31:32]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.27.2012 08:05:46]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.27.2012 21:39:10] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[06.27.2012 22:17:24] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[06.28.2012 21:23:38]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.29.2012 00:25:46]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.29.2012 03:20:29]   PunkBuster Reports PB Server Running Old Version C2.241 
[06.30.2012 07:08:22]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.02.2012 00:20:59]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.02.2012 04:41:39]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.04.2012 06:49:11]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.06.2012 02:31:59]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.07.2012 04:22:03]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.07.2012 20:14:05]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.09.2012 01:44:15]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.09.2012 02:11:43]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.09.2012 21:49:00]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.10.2012 04:26:34]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.11.2012 01:23:25]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.11.2012 03:25:45]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.14.2012 10:44:02]   PunkBuster Reports PB Server Running Old Version C2.241 
[07.15.2012 10:33:34] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[07.18.2012 23:07:18] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[07.19.2012 00:12:30] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[07.20.2012 22:13:50] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[07.20.2012 22:39:51] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[07.21.2012 22:36:29] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[07.23.2012 00:31:46] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[07.23.2012 00:53:22] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[07.24.2012 02:01:29] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[07.28.2012 04:13:36] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[07.28.2012 20:43:33] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[07.30.2012 06:01:30] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.04.2012 04:11:51] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.04.2012 04:42:24] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.04.2012 05:14:18] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.04.2012 21:49:30] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.05.2012 04:01:27] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.05.2012 04:16:32] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.05.2012 05:03:49] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.05.2012 22:18:05] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.06.2012 03:23:19] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.06.2012 04:58:52] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.07.2012 04:27:24] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.07.2012 04:52:00] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.08.2012 07:49:20] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.08.2012 08:09:56] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.08.2012 09:02:07] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.08.2012 09:22:21] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.09.2012 03:33:55] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.09.2012 05:14:26] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.09.2012 05:27:42] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.09.2012 05:43:33] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.09.2012 05:53:17] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.10.2012 02:30:24] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.10.2012 03:27:14] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.10.2012 03:44:55] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.11.2012 10:52:44] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.11.2012 10:53:52] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.11.2012 11:20:28] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.14.2012 01:54:49] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.14.2012 02:23:17] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.14.2012 06:29:27] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.15.2012 03:30:42] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.16.2012 04:10:57] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.16.2012 05:15:32] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.17.2012 05:55:07] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[09.14.2012 03:43:23] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[09.14.2012 04:31:16] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[09.14.2012 05:12:14] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[09.15.2012 01:20:15] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[09.15.2012 03:00:15] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[09.18.2012 00:59:12] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[09.18.2012 23:41:11] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[09.18.2012 23:52:29] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[09.27.2012 22:46:14] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[09.27.2012 23:14:39] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[09.27.2012 23:33:49] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[09.29.2012 01:41:11] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[10.12.2012 04:07:55] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[10.17.2012 04:09:56] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[10.18.2012 02:16:26] Service Communication Failure: PnkBstrB.exe handshaking failed
[10.18.2012 02:42:51] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[10.18.2012 02:59:52] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[10.18.2012 03:21:52] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[10.20.2012 01:32:21] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[10.24.2012 02:45:09] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[10.25.2012 05:21:35] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[10.26.2012 01:17:52] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[10.29.2012 04:27:55]   PunkBuster Reports PB Server Running Old Version A1392
[10.31.2012 02:39:00] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[11.06.2012 05:45:05] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[11.28.2012 20:58:42] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[08.20.2013 01:01:06] Service Communication Failure: PnkBstrB.exe heartbeats stopped
Also check this in case of PB problems > https://www.realitymod.com/forum/f27-pr ... opped.html
Image
CATA4TW!

"People never lie so much as before an election, during a war, or after a hunt."
"God has a special providence for fools, drunks, and the United States of America."
― Otto von Bismarck
Ev_Dunedain
Posts: 14
Joined: 2013-09-05 13:21

Re: PR 1.0 disconnects after like 15 minutes

Post by Ev_Dunedain »

Massive,

Is there any way for us to know if PunkBuster is what is causing these disconnections from servers? Would we be getting a different error message, something more specific than "Lost connection to the server"? Because I have seen plenty of people posting that they are seeing the same disconnecting behavior on vanilla BF2 servers that don't even have PunkBuster.

At my work I use the software Fiddler, which is a web debugger, to monitor web traffic and debug issues when I have networking issues on the applications I am using... Do you think that this could give us some insight as to what exactly is failing when these disconnects happen? Here is the link: Fiddler - The Free Web Debugging Proxy by Telerik

I have not been able to try your or Matty's potential fixes yet, but I will report back on here when I do.

Thanks.
MaSSive
Posts: 4502
Joined: 2011-02-19 15:02

Re: PR 1.0 disconnects after like 15 minutes

Post by MaSSive »

Im not 100% sure but Ive tested a bit on AIX2 servers. There are several of them not running PB at all and it amazed me when Ive seen no issues like on PB enabled servers.

For instance, if I play on AIX2 PB enabled servers I also experience stuttering and 0.5-1s freezes, which is fatal in any way - flying or fighting as infantry, no matter what. Same things happens on PR servers for me.

Then on AIX2 server without PB not a single issue! That led me to think that PB is the main cause and because its simply not updated very long time, neither they intent to do it, I suspect that it may be causing issues.

The infamous error - "Service Communication Failure: PnkBstrB.exe heartbeats stopped" might not be even showing anymore or is suppressed, but with PR and its features that require more processes to communicate with servers on different ports and larger traffic caused by Mumble + game itself, punkbuster might be just too much for some users.

I would call server admins to try and test this one out. Disable punkbuster on your server - lock it and test. Then try to turn off Mumble only and test it. And so on.

For users there's nothing much left to do but try this fix, and hope for the best.
Image
CATA4TW!

"People never lie so much as before an election, during a war, or after a hunt."
"God has a special providence for fools, drunks, and the United States of America."
― Otto von Bismarck
matty1053
Posts: 2007
Joined: 2013-07-03 00:17

Post by matty1053 »

Talking to the Rep tomorrow. And yes I use teamspeak while playing it helps.

Try it
DETROIT TIGERS
Image
dave61218
Posts: 45
Joined: 2013-07-04 02:26

Re: PR 1.0 disconnects after like 15 minutes

Post by dave61218 »

matty1053 wrote:Talking to the Rep tomorrow. And yes I use teamspeak while playing it helps.

Try it
How did it go?
Ev_Dunedain
Posts: 14
Joined: 2013-09-05 13:21

Re: PR 1.0 disconnects after like 15 minutes

Post by Ev_Dunedain »

An update from me,

I tried the Team Speak fix idea, and it has not helped me. I am still getting disconnected quite frequently. I am out of ideas on what to do on my end to fix this, I have seriously tried everything. This is causing way more stress in my life than it should be causing! The only idea that I have left is to get a new, more gaming friendly router and see if that helps.

I did some research and found out that for us Comcast users, just using the "wireless gateway" that they loan out to you may not be good enough. That is more of a modem than a router, and it may very well be worth the investment to purchase a separate, gaming-friendly, dedicated wireless router to run off of the modem, and connect all of your devices through the router.

I googled "gaming friendly routers" and browsed this article: The Best Gaming Routers | PCMag.com

From there, I took a look at this router (since it was highly reviewed and within my price range): Cisco Linksys EA3500 App Enabled N750 Dual-Band Wireless Router with Gigabit and USB (url: Cisco Linksys EA3500 App Enabled N750 Dual-Band Wireless Router with Gigabit and USB Review & Rating | PCMag.com)

So after work today I am going to go pick up this router, reset my modem to its default settings, then install the router. After setting everything up I will try playing vanilla BF2 as well as Project Reality to see if I am still experiencing similar issues.

I am just going to cross my fingers and hope against hope that this might finally be the solution I have been desperately searching for.

Wish me luck, and I will report back with results.
Ev_Dunedain
Posts: 14
Joined: 2013-09-05 13:21

Re: PR 1.0 disconnects after like 15 minutes

Post by Ev_Dunedain »

Another update from me,

So I bought and set up the new router a couple of days ago. Upon doing so I fired up PR and got into some games, and to my disappointment, I was still disconnecting from servers after a random amount of time. So I pouted for a while then I went back to the drawing board. For the 1,000th time I uninstalled PR and BF2, and I set my router to its default settings. I then only installed vanilla BF2, as my plan this time was to make sure that I had ZERO problems with vBF2 before even touching PR.

I went into some vBF2 games and was getting the same disconnecting behavior. I went into the BF2 options and disabled VOIP (as I saw this suggested on some threads), but that didn't really seem to make a difference. Then I went to Free Help Forwarding Ports - PortForward.com and searched for my router, then opened the port forwarding page for BF2. I followed the instructions and opened all the ports associated with BF2. After doing this (I am pretty sure I rebooted my router and computer as well) I once again joined some vBF2 servers. I was able to play for around an hour on a couple different servers, and to my surprise I didn't get randomly disconnected once. There were a couple times where my ping got high and I got the message "There is a problem with your connection" for a few seconds, and each time I expected to be disconnected, but I didn't.

The only real problem I ran into was that I was getting kicked from servers on map changes with a specific error message: "This server only allows players with unmodified content to join. Revert your version of Battlefield 2 to the current official version to join." I looked into this issue and from forums it seems like people are getting this error message because they are loading maps too quickly. I am just going to not really worry about this issue right now since there seem to be no issues associated with re-joining the server.

I want to stress that there is a difference between opening specific ports for a certain game, and just DMZing your computer and opening ALL of its ports. I've read that not only is DMZing your computer less secure, but it can cause way more network traffic than you actually want, and opening the specific ports can actually be a better idea. I had DMZed my computer before and it didn't seem to be helping with this issue, and this is the first time I have tried just opening the specific ports, and from what I saw last night it seemed to be working OK. I hope I am not jinxing it, and I obviously need to spend some more time gaming and testing, but I haven't had a disconnect free experience like last night ever, so I hope that I am on to something.
Post Reply

Return to “PR:BF2 Support”