Can't join ANY server! Please help!

Help and support regarding PR:BF2 installation and in-game issues
=release-the-savage=
Posts: 14
Joined: 2014-01-21 11:34

Can't join ANY server! Please help!

Post by =release-the-savage= »

I just downloaded PR:BF2 yesterday, 'cause I saw a video of "Bluedrake42". :D So I decided to test it, but unfortunately I can't join ANY server.. My server list in-game just contains 2 servers and they're empty, when I try to join them it says "Connection to server lost, check your network connection and try again". And even when I try to join a Server from PRSPY, it says that.. :(

I hope somebody can help me with my issue, I would be so glad if I can play PR finally! :cry:
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: Can't join ANY server! Please help!

Post by LITOralis.nMd »

You properly installed BF2 , updated to 1.5, and installed PR and updated to 1.1?
Please review the installation guide:
https://www.realitymod.com/forum/f27-pr ... guide.html

If you did, please give us system specs:
1. open PRLauncher
2. CLick Support
3. CLick the COpy to CLipboard button
4. Paste the whole thing in this thread.

With that info, we'll help you out.
=release-the-savage=
Posts: 14
Joined: 2014-01-21 11:34

Re: Can't join ANY server! Please help!

Post by =release-the-savage= »

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Ultimate  (6.1.7601)
      Architecture: 64-Bit
   Current Culture: German (Germany)
       Motherboard: ASUSTeK Computer INC. M4N78 SE
         Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4000+ (Physical: 2, Logical: 2)
            Memory: 3,00 GB
      DIMM Modules: DIMM0: 2,00 GB @ 800 MHz
                    DIMM1: 1024,00 MB @ 800 MHz
         Page File: 3,00 GB
    .NET Framework: 4.5.1, Runtime: 4.0.30319.18408

Display Information
-------------------
 Display Device(s): PnP-Monitor (Standard) on NVIDIA GeForce 9400 GT 
   Display Mode(s): 1680 x 1050 (32 bit) @ 60 Hz
    Driver Version: 9.18.13.3182 (331.82)
    Display Memory: 1024,00 MB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Realtek HD Audio 2nd output (Re
 Primary Recording: Mikrofon (C-Media PCI Audio Dev
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\EA GAMES\Battlefield 2
                    Free: 92,85 GB, Total: 232,88 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\EA GAMES\Battlefield 2\mods\pr
                    Free: 92,85 GB, Total: 232,88 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Heiko\Documents\ProjectReality\Profiles
                    Free: 92,85 GB, Total: 232,88 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Heiko\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 92,85 GB, Total: 232,88 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Heiko\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 92,85 GB, Total: 232,88 GB, FS: NTFS, SSD: False

Game Information
----------------
      CD Key Valid: Unknown
       CD Key Type: Dashless (Normal)
    Installed Mods: bf2, pr, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.1.1.0
          Language: german
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: 10ReHaTe
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1680x1050@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Medium
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
Alrighty, here it is.. I hope you can help me out with that informations! :( I did installed AND updated everything so far.
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: Can't join ANY server! Please help!

Post by LITOralis.nMd »

Game Information
----------------
CD Key Valid: Unknown
CD Key Type: Dashless (Normal)

DO you own a legit BF2 CDKey?

PR requires a legit CDKey.

IF you have a legit CDKey, you can start PRLauncher, go to Support->Keys Tab, then reenter your CDKey in dashless format. CLick "Change Key" to Apply the CDKey again.

Then shutdown PRLauncher, restart PRLauncher, and run system specs again, and see if it returns a CD Key Valid: True

1. open PRLauncher
2. CLick Support
3. scroll down to CD Key Valid and check.
=release-the-savage=
Posts: 14
Joined: 2014-01-21 11:34

Re: Can't join ANY server! Please help!

Post by =release-the-savage= »

Nope, it still says CDKey Valid: Unknown.. Btw, i don't know if it matters, but when I go to the "Key Tab" in "Support", the CDKey Valid is "loading" (a little loading icon spins round and round) and after a while it says: Error validating key...

I really don't know what to do now.. :(
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: Can't join ANY server! Please help!

Post by LITOralis.nMd »

You do own a legit CDKey ?

What version do you own, Steam, Origin, Retail DVD, Amazon download, etc?
=release-the-savage=
Posts: 14
Joined: 2014-01-21 11:34

Re: Can't join ANY server! Please help!

Post by =release-the-savage= »

Yeah, I do have a legit CDKey of BF2, i buyed the "EA Classics"-Version of the game some years ago.
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: Can't join ANY server! Please help!

Post by LITOralis.nMd »

OK,
it is possible to make this work, there are quite a few steps involved:
King-Albot wrote:After a long chat with EA i figured how to add my CD-key that is older than 2009.

You need what is called EA-Classic username:

Just follow these easy steps:

1. Create an account on Pogo.com (this is a website EA uses for small games i assume)
2. Login to with your origin account https://profile.ea.com/myprofile.do
3. Go to "Add persona" and use you new Pogo fill in your new Pogo details.
4. Choose your new Persona as standard.

That should be it!

Hope it works for you guys too!
}SS{Cracker wrote:found this thread when I tried to do the same thing... it don't work through origin right now but let me tell you guys what is working...

I called origin support and they walked me through setting up a pogo account, then adding the pogo profile to my ea account, then they used that profile to add my game code.. then and only then did the game show up in my games in origin.
And that gets you to the point where you can redeem your EA Classics BF2 CDKey to a Origin account, that would then let you install BF2 through Origin. Which would entail redownloading BF2.

A top for using Origin client, go to the Settings menu and tick the box that says "Save installation files after installation is complete", click Apply. Do that before you install, in case the installation glitches.

That's the best I can come up with.
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: Can't join ANY server! Please help!

Post by LITOralis.nMd »

Also, here is the official EA response to people with your type of EA Classics CDKey,
Help redeeming Battlefield 2 retail version in Origin - Answer HQ

which will lead you to doing the steps in the above post.
=release-the-savage=
Posts: 14
Joined: 2014-01-21 11:34

Re: Can't join ANY server! Please help!

Post by =release-the-savage= »

Ok, i'll try this tommorow. I hope it works, if it does i'll tell you. Thank you, I appreciate your help. :)
=release-the-savage=
Posts: 14
Joined: 2014-01-21 11:34

Re: Can't join ANY server! Please help!

Post by =release-the-savage= »

OK, I tried this, let me tell you what I did: 1. I created a Pogo-account and added this to my EA-personas 2. I logged in to origin with this persona and klicked "Add game.." in the Origin-tab 3. I typed in the serialnumber on the backside of my BF2-manual aaaand it says that the productkey is invalid..

I'm really lost at the moment, nothing works.. :(
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Daniel
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Re: Can't join ANY server! Please help!

Post by Daniel »

You HAVE to get in contact to EA support (I did it yesterday via chat http://help.ea.com/de/contact-us/ ) and give them your BF2 serial code and your Origin E-mail adress and your BF2 soldier name. THEN they WILL add the BF2 game to Origin. (They added to my Origin account yesterday the FULL BF2 COLLECTION! :D And I "only" bought BF2 only and the Special Forces addon in the shop, LOL xD ) Maybe you'll get the same!? ;) 8)
LITOralis.nMd
Retired PR Developer
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Re: Can't join ANY server! Please help!

Post by LITOralis.nMd »

You missed this step:
3. Go to "Add persona" and use you new Pogo fill in your new Pogo details.
You have to link your Pogo account to your Origin account for this to work.
=release-the-savage=
Posts: 14
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Re: Can't join ANY server! Please help!

Post by =release-the-savage= »

=release-the-savage= wrote:1. I created a Pogo-account and added this to my EA-personas
No, i didn't.. I even contacted the EA-support, but they just told me the same thing as you did. I asked EA-Support, if the way of Daniel works too.. I hope it works soon..
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Daniel
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Re: Can't join ANY server! Please help!

Post by Daniel »

HAVE you been IN AN ACTIVE CHAT with a support person from EA, THAT is what you need for the "EA-Classics" version of the BF2 DVD (or REALLY CD? lol ) to get to work in Origin!! THAT is only way, I also tried already long what litoralis suggested, but it seems it's not gonna work with ANY BF2 serial from the "EA-Classics" disk version... :( *cry*
=release-the-savage=
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Re: Can't join ANY server! Please help!

Post by =release-the-savage= »

Yes, I'm still mailing him, I asked him if he could add my BF2-serial to Origin, but he just says that its not that easy.. I don't really know what I should ask him for, maybe you can tell me what you asked? That'd be great! :)
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Daniel
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Re: Can't join ANY server! Please help!

Post by Daniel »

MAILING?? You have to go to CHAT!! :D LIVE-CHAT support is there in english language, I do NOT know if there is german chat support...

BUT BE AWARE, ONCE you told the support guy your e-mail adress and BF2 ingame soldier name, you probably HAVE to reset all profiles with PR Launcher to make the error message "Error 1322" or so go away. ;) So you have to set all settings again, controls and so on... :(
=release-the-savage=
Posts: 14
Joined: 2014-01-21 11:34

Re: Can't join ANY server! Please help!

Post by =release-the-savage= »

OK, can you send me a link or something to that live-chat? :D I didn't know there was a live-support! :D D
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Daniel
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Re: Can't join ANY server! Please help!

Post by Daniel »

LIVE chat, but afaik only in "english" language, but it is easy english! :)

Link is on top of this page, my post up there! ;) (You HAVE to go step-by-step there, enter game and click on it (Battlefield 2, on the right side, 2nd page, when you click the little arrow ">" , then when BF2 selected, click on the orange "Weiter" button right bottom side of page), select your platform then in 2nd step ("PC" probably) then again "Weiter" (orange button "continue" ), then in next step as "Issue" ("Thema") choose the answer "Problem with download/installation" (Problem mit ... du wei?t schon) and next step explain in a sentence you wand to add your BF2 serial key code to Origin so you can download the game there, altough you have it on CD/DVD already.

like this:

"Want to add BF2 game to Origin, so I can download it there too now. I have a legit serial key code for my DVD/CD already."

JUST like that, for example. ;)


THEN it MIGHT ask you to login to Origin/EA account (or have to create new account if not yet created)
UNLESS you are logged in already in the website.

Then continue with this step: There IS a chat avalible when it is night or late evening here in Germany, THEN there WILL be a "chat" button displayed on the website.

OR you simply call a support person there, in Germany,

QUOTE from GERMAN support on EA:

"Kontaktdaten des Kundendienstes

F?r Deutschland: 0221 – 37050193
F?r ?sterreich: 0720 - 883349
F?r Schweiz: 0225 - 181005

Danke, dass Sie den Kundendienst von Electronic Arts kontaktiert haben. Unsere Sachbearbeiter stehen Ihnen Montags bis Samstag zwischen 9:00 und 21:00 Uhr telefonisch zur Verf?gung. Sollten Sie Hilfe au?erhalb dieses Zeitrahmens ben?tigen, k?nnen Sie sich an unsere Hilfe Center Website ?ber help.ea.com wenden. Hinweis: Es fallen die Standardgeb?hren an"

Those are the telephone numbers for those countries mentioned there, and it is availible ONLY from monday-saturday from 9 am till 9 pm. ("21 Uhr")

Hotline DOES cost some money!! ("Standardgeb?hren" fallen an, meaning "standard fees apply" I'd translate...)


Good luck/VIEL ERFOLG!!! :) :D
=release-the-savage=
Posts: 14
Joined: 2014-01-21 11:34

Re: Can't join ANY server! Please help!

Post by =release-the-savage= »

OK, let me update this: I had a nice chat with a guy from EA-Support. I asked him, if he could add Battlefield 2 to my Origin-Games. But unfortunatley, he couldn't do that for some reason. So he said, that he told a specialist to help me. But I didn't got a mail from this specialist, so I'm still sittin' here and waiting for an e-mail.
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