pr crashes after starting movie

[jray541]

i hope this problem hasn't been posted over and over but i can't figure it out. i have bf2 installed on steam, i made an account and played an online match, then i installed desura and went on to install pr. pr installs updates and even starts fine up till after it plays the beginning animation then promptly closes afterwards. hlpp plzz

[LITOralis.nMd]

Generally there are three possible problems here:
1. Any type of overlay program, Steam Overlay, MSI Afterburner, AMD RAPTR, Overwolf, etc MUST be completely shutdown for PR to work.
2. Your antivirus/firewall/router is blocking the PR programs or the ports needed to play online.
3. Desura is a mysterious POS which has caused random problems in the past.

If you can start PRlauncher, click support, click "copy to clipboard", then paste everything in this thread I'll get your system specs and we'll start from there.

[jray541]

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Home Premium  (6.1.7601)
      Architecture: 64-bit
   Current Culture: English (United States)
       Motherboard: Hewlett-Packard 1439
         Processor: Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz (Physical: 2, Logical: 2)
            Memory: 8.00 GB
      DIMM Modules: DIMM0: 4.00 GB @ 1067 MHz
                    DIMM1: 4.00 GB @ 1067 MHz
         Page File: 7.80 GB
    .NET Framework: 4.5.1, Runtime: 4.0.30319.18444

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics
   Display Mode(s): 1280 x 720 (32 bit) @ 59 Hz
    Driver Version: 8.15.10.2189
    Display Memory: 3.68 GB
     Multisampling: 
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (Realtek High Definiti
 Primary Recording: Microphone (Realtek High Defini
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Steam\steamapps\common\Battlefield 2
                    Free: 68.48 GB, Total: 233.50 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\Steam\steamapps\common\Battlefield 2\mods\pr
                    Free: 68.48 GB, Total: 233.50 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Justin\Documents\ProjectReality\Profiles
                    Free: 68.48 GB, Total: 233.50 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Justin\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 68.48 GB, Total: 233.50 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Justin\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 68.48 GB, Total: 233.50 GB, FS: NTFS, SSD: False

Game Information
----------------
      CD Key Valid: True
       CD Key Type: Dashless (Normal)
    Installed Mods: bf2, pr, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.1.6.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: [DU]justin
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1024x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Custom
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Low
  Lighting Quality: Low
   Dynamic Shadows: Off
    Dynamic Lights: Off
 Texture Filtering: Low
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: False

      Profile 0002: [DU]justin
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1360x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Medium
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: False

      Profile 0003: jray541
              Type: Online
        View Intro: True
        Fullscreen: False
      Display Mode: 800x600@60Hz
Display Mode Valid: True
   Graphics Scheme: Low
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Low
  Lighting Quality: Low
   Dynamic Shadows: Low
    Dynamic Lights: Low
 Texture Filtering: Low
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: True

[LITOralis.nMd]

This is an HP notebook?
What model of notebook is this?
Does it have a discrete graphics card?

Right now you are running the integrated GPU built into the Pentium P6100, I don't think that is powerful enough to run PR.

Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics

IF you have a discrete GPU, make sure you plug in your notebook, and switch the power options to "Performance" and "force use of discrete GPU" in the power submenu.

[jray541]

no there is no discrete graphics just intel hd 3000, it does play bf2 on all high without a hiccup so i figured it would be able to run pr at least at low.

[LITOralis.nMd]

Well, PR has a unique problem with overlay software, so make sure you turn those off.

If you give me the HP model number I can google a bit more specific info.

Also, you can try to run PR directly from it's location on your drive, instead of using the Desura program.

Turn off Desura, turn off all your overlays, then
Run this from Windows Explorer:
C:\Program Files (x86)\Steam\steamapps\common\Battlefield 2\mods\pr\PRLauncher.exe

[LITOralis.nMd]

Found the problem,
mismatched display mode to your screen resolution.

Display Information
-------------------
Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics
Display Mode(s): 1280 x 720 (32 bit) @ 59 Hz

For the [DU]justin profiles:

Display Mode: 1024x768@60Hz

Let's try two things:
1. Let's play in windowed mode so any error message will pop up when PR crashes.
Open PRLauncher
Select options

In the top profile selection menu, select Profile 0003: jray541
UNTICK the "Fullscreen: tickbox.
Click APPLY.


2. Only Profile 0003: jray541 is set to a resolution that your monitor supports, let's try to log in with that one.
Open PRLauncher
hover mouse over Play
Click Select Profile
choose the jray profile
Login and test.


And please make sure you turned off your overlay programs.

[jray541]

awesome. i followed all instructions and it worked! never had forum support so helpful before you guys rock!