Frozen black screen when starting up game.

Help and support regarding PR:BF2 installation and in-game issues
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: Frozen black screen when starting up game.

Post by LITOralis.nMd »

Possible problem:
Page File: 1.39 MB

Page file should be at least 2GB, probably 4GB since you only have 2GB of RAM.

You are most definitely running out of RAM/Virtual Memory when loading up.

1. increase pagefile, follow this video tutorial:
Windows 8 - Virtual Memory - Pagefile Size Settings - Performance and Speed Settings - YouTube

2. Go buy a 2GB DDR2 RAM stick,
Motherboard Specifications, A8M2N-LA (NodusM3) | HP? Support


Memory upgrade information

Four 240-pin DDR2 DIMM sockets
Supports PC 4200 (533 MHz) and PC2 5300 (667 MHz) DDR2 DIMMs
non-ECC memory only, unbuffered
Maximum HP/Compaq approved memory is 4 GB*
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: Frozen black screen when starting up game.

Post by LITOralis.nMd »

I found the problem,
you only have 1.4Mb of Virtual Memory.

increase pagefile to 4GB:

EDIT
tutorial for Windows XP:
http://www.wikihow.com/Change-Virtual-M ... Windows-XP

tutorial for win8:
Windows 8 - Virtual Memory - Pagefile Size Settings - Performance and Speed Settings - YouTube

Also, ask around friends/family if anyone has a 1gb or 2gb DDR2 240pin DIMM RAM stick in the 'old parts' bin. Adding that would improve the system with minimal cost/effort.

2GB 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
1GB 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
Last edited by LITOralis.nMd on 2014-06-06 19:39, edited 1 time in total.
Psyrus
Retired PR Developer
Posts: 3841
Joined: 2006-06-19 17:10

Re: Frozen black screen when starting up game.

Post by Psyrus »

'[R-COM wrote:LITOralis.nMd;2012715']I found the problem,
you only have 1.4Mb of Virtual Memory.

increase pagefile to 4GB:

tutorial:
Windows 8 - Virtual Memory - Pagefile Size Settings - Performance and Speed Settings - YouTube
Since you're using windows Xp, this one may be of more use to you
How to Change Virtual Memory in Windows XP: 4 Steps - wikiHow

Nice catch Lito, I read it as 1.4GB initially. I hope this fixes it.
darksider72
Posts: 20
Joined: 2013-08-16 23:30

Re: Frozen black screen when starting up game.

Post by darksider72 »

Okay... I allocated the MAX allowed to virtual memory (4092) and I am still having the same issue... and the support report still says Page File: 1.39MB ....so Im headed to grab a stick of RAM... we'll see if that works... gimme an hour or so and I will report back. Thank you for all of your help.
darksider72
Posts: 20
Joined: 2013-08-16 23:30

Re: Frozen black screen when starting up game.

Post by darksider72 »

4gb RAM installed... still blackscreening... check out the "page file" thing now....

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows XP Professional (5.1.2600)
   Current Culture: English (United States)
       Motherboard: ASUSTek Computer INC. NODUSM3
         Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+ (Physical: 2, Logical: 2)
            Memory: 4.00 GB
      DIMM Modules: A0: 2.00 GB @ 800 MHz
                    A1: 2.00 GB @ 800 MHz
         Page File: -1609150464.00 B
    .NET Framework: Unknown

Display Information
-------------------
 Display Device(s): Plug and Play Monitor on ATI Radeon HD 5450
   Display Mode(s): 1280 x 800 (32 bit) @ 60 Hz
    Driver Version: 6.14.10.7270
    Display Memory: 1024.00 MB
     Multisampling: 2, 4
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Realtek HD Audio rear output
 Primary Recording: Line in/Mic in
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files\EA GAMES\Battlefield 2
                    Free: 105.15 GB, Total: 186.30 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files\EA GAMES\Battlefield 2\mods\pr
                    Free: 105.15 GB, Total: 186.30 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Documents and Settings\User\My Documents\ProjectReality\Profiles
                    Free: 105.15 GB, Total: 186.30 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Documents and Settings\User\Local Settings\Application Data\Project Reality\Project Reality BF2\Downloads
                    Free: 105.15 GB, Total: 186.30 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Documents and Settings\User\Local Settings\Application Data\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 105.15 GB, Total: 186.30 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: bf2, pr, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.2.0.0
          Language: english
   Debug Available: False
     Large Address: False
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: darksider72
              Type: Offline
        View Intro: True
        Fullscreen: True
      Display Mode: 1280x800@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Medium
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: Frozen black screen when starting up game.

Post by LITOralis.nMd »

From bad to WTFIDK
Usually that would mean you don't have .NET framework installed..... but I'm drinking and not sure wtf to tell you.

Let's try to also update your .NET framework to 4.0 to be sure:
Download Microsoft .NET Framework 4 (Web Installer) from Official Microsoft Download Center

and this update:
Download Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows 2008 R2 - KB2836939 from Official Microsoft Download Center
darksider72
Posts: 20
Joined: 2013-08-16 23:30

Re: Frozen black screen when starting up game.

Post by darksider72 »

Ok... updated the net frame thing, got the other update thing... still black screened. Should we be re-adjusting that video.con thing/

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows XP Professional (5.1.2600)
   Current Culture: English (United States)
       Motherboard: ASUSTek Computer INC. NODUSM3
         Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+ (Physical: 2, Logical: 2)
            Memory: 4.00 GB
      DIMM Modules: A0: 2.00 GB @ 800 MHz
                    A1: 2.00 GB @ 800 MHz
         Page File: -1609150464.00 B
    .NET Framework: Unknown

Display Information
-------------------
 Display Device(s): Plug and Play Monitor on ATI Radeon HD 5450
   Display Mode(s): 1280 x 800 (32 bit) @ 60 Hz
    Driver Version: 6.14.10.7270
    Display Memory: 1024.00 MB
     Multisampling: 2, 4
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Realtek HD Audio rear output
 Primary Recording: Line in/Mic in
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files\EA GAMES\Battlefield 2
                    Free: 104.79 GB, Total: 186.30 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files\EA GAMES\Battlefield 2\mods\pr
                    Free: 104.79 GB, Total: 186.30 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Documents and Settings\User\My Documents\ProjectReality\Profiles
                    Free: 104.79 GB, Total: 186.30 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Documents and Settings\User\Local Settings\Application Data\Project Reality\Project Reality BF2\Downloads
                    Free: 104.79 GB, Total: 186.30 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Documents and Settings\User\Local Settings\Application Data\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 104.79 GB, Total: 186.30 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: bf2, pr, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.2.0.0
          Language: english
   Debug Available: False
     Large Address: False
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: darksider72
              Type: Offline
        View Intro: True
        Fullscreen: True
      Display Mode: 1280x800@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Medium
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
darksider72
Posts: 20
Joined: 2013-08-16 23:30

Re: Frozen black screen when starting up game.

Post by darksider72 »

WTFIDK is right... LOL... maybe I should give the hell up LOL

What I don't get is, I was playing v1.0 fine... no problems. I left for 2 weeks, came back, nothing new was installed, nothing new updated, no changes whatsoever and I am getting this now.

The ONLY things installed on this pc are BF2, PR, and NASCAR Racing 2003 Season. Thats all that has EVER been on here. This computer exists solely to run PR and NR2003S.
Psyrus
Retired PR Developer
Posts: 3841
Joined: 2006-06-19 17:10

Re: Frozen black screen when starting up game.

Post by Psyrus »

As a last ditch effort, if you're comfortable, I can jump on your PC through teamviewer and try to spot anything that's out of place that we haven't uncovered through text-troubleshooting. I can't make any promises but I've managed to fix 2 other peoples' issues over TV that I wasn't able to over the forums.

(we're in rather different timezones but we can sort out a time that suits both of us over PMs)
darksider72
Posts: 20
Joined: 2013-08-16 23:30

Re: Frozen black screen when starting up game.

Post by darksider72 »

If you think you can figure it out, I am game to try ANYTHING. I have been a loyal player of PR for a while and do NOT wish to lose it. You just let me know what I need to do.
darksider72
Posts: 20
Joined: 2013-08-16 23:30

Re: Frozen black screen when starting up game.

Post by darksider72 »

Any advice here?
Psyrus
Retired PR Developer
Posts: 3841
Joined: 2006-06-19 17:10

Re: Frozen black screen when starting up game.

Post by Psyrus »

darksider72 wrote:Any advice here?
Sorry the weekends are super busy for me.. I'll PM you with some details.
darksider72
Posts: 20
Joined: 2013-08-16 23:30

Re: Frozen black screen when starting up game.

Post by darksider72 »

Psyrus is AWESOME. A quick connect through team viewer and he was able to troubleshoot my problem and get everything up and running perfectly! I can't sing enough praise for the help of him and this community! If you're having issues, let them know... they will do everything they can to get it resolved!
Post Reply

Return to “PR:BF2 Support”