bug 1301: error, need help on how to fix

[jokerman30]

hello, i have trouble, i was trying to log in and play online but it gave me an error saying "
1301: unable to contact verification server. Please check your internet connection and try again-- [OK] [skip]. i tried to turn off firewall and all that nothing seems to work i would greatly appreciate an solution.

[LITOralis.nMd]

Please post your system specs:
PRLauncher->support->Copy to clipboard button
Paste everything here:



-------
What is your firewall?
antivirus?
router/modem manufacturer and model number?
What type of ISP do you have?


completely shutdown you're antivirus and then try to contact http://prbf2.cdn.ancientdev.com/hashes_1.0.36.0.prhf , let me know if you can download

we don't need that file, it's just to make sure you can reach our main download fileserver.




-------
also try this:

This is probably your firewall or antivirus or router blocking the programs:
C:\Program Files (x86)\Steam\steamapps\common\Battlefield 2\mods\pr\bin\PRLauncher.exe
C:\Program Files (x86)\Steam\steamapps\common\Battlefield 2\mods\pr\bin\PRUpdater.exe
C:\Program Files (x86)\Steam\steamapps\common\Battlefield 2\PRBF2.exe

So,
tell us which firewall , which antivirus and what router you have.

try turning off your firewall then update again.
try disabling your antivirus and updating again.

Tell us your router and we'll tell you likelihood that it might be the problem.

[LITOralis.nMd]

also this:

LITOralis.nMd;1998863']Do you have a newer Linksys router? It might have a built in firewall...

Please read this post:
https://www.realitymod.com/forum/f27-pr ... ost1964005

We're really down to two possibilities
1. firewall is blocking ports
2. router is blocking ports
You might need to forward your ports to your PC,
I still think it's a firewall issue, it almost always is.

[jokerman30]

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Professional  (6.1.7601)
      Architecture: 64-bit
   Current Culture: English (United States)
       Motherboard: Gigabyte Technology Co., Ltd. GA-MA780G-UD3H
         Processor: AMD Phenom(tm) II X4 940 Processor (Physical: 4, Logical: 4)
            Memory: 4.00 GB
      DIMM Modules: A0: 2.00 GB @ 800 MHz
                    A1: 2.00 GB @ 800 MHz
         Page File: 4.00 GB
    .NET Framework: 4.5, Runtime: 4.0.30319.17929

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTS 250
   Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
    Driver Version: 9.18.13.4052 (340.52)
    Display Memory: 512.00 MB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (High Definition Audio
 Primary Recording: Microphone (Logitech USB Microp
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\EA GAMES\Battlefield 2
                    Free: 831.94 GB, Total: 931.41 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\EA GAMES\Battlefield 2\mods\pr
                    Free: 831.94 GB, Total: 931.41 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Kevin and Kyle\Documents\ProjectReality\Profiles
                    Free: 831.94 GB, Total: 931.41 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Kevin and Kyle\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 831.94 GB, Total: 931.41 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Kevin and Kyle\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 831.94 GB, Total: 931.41 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: bf2, pr, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.2.0.0
          Language: english
   Debug Available: True
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: SGT.Kevin
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Medium
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True

[jokerman30]

i tried to turn firewall off, i did, then when i try to update the game it says i have the latest version.also, i have no antivirus installed

[LITOralis.nMd]

It's possible IPv6 is causing you problems there. Go to the network adapter you use to connect to the Internet, select "Properties", on the "Networking" tab untick "Internet Protocol Version 6 (TCP/IPv6)", OK it, then restart the machine. Run PR, and if it still fails, make another ProcMon log if you can and paste it here.

https://www.realitymod.com/forum/f27-pr ... 1-a-7.html

[jokerman30]

ty very much for helping me, it was the ipv6 thing, i unticked it and restart and it worked ty so much