Failed to connect to server, please check your network connection(s) and try again

Help and support regarding PR:BF2 installation and in-game issues
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TheMasonator
Posts: 4
Joined: 2014-11-16 14:45

Failed to connect to server, please check your network connection(s) and try again

Post by TheMasonator »

As the title says, when trying to connect to any online game on Project reality, that message comes up. I have no idea what is causing it, so I decided to come here and ask you guys because I'm struggling here. I have BF2 and PR updated too.
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: Failed to connect to server, please check your network connection(s) and try agai

Post by LITOralis.nMd »

more often than not it's your firewall or antivirus blocking PRLauncher.exe and/or PRBF2.exe
make sure to make exceptions for those two executables.
TheMasonator
Posts: 4
Joined: 2014-11-16 14:45

Re: Failed to connect to server, please check your network connection(s) and try agai

Post by TheMasonator »

Just checked my firewall, and as far as im aware, nothing is blocking anything that has to do with BF2, project reality or Punkbuster. I tried reinstalling punkbuster like a similar topic stated, but that didn't work. something important to note is that I sometimes struggle connecting to servers that my friends run (for example a multiplayer game on theHunter, where you connect to the hosts game) unless we use Hamachi. Not entirely sure why this is but maybe it could shed some light onto the situation?
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: Failed to connect to server, please check your network connection(s) and try agai

Post by LITOralis.nMd »

would need info from you:
motherboard make and model
motherboard's ethernet model (or wifi module make and model)
wired or wireless internet?
firewall?
antivirus?
router?
modem?
ISP?

I need system specs from PRLauncher->Support->Copy to Clipboard Button->
paste everything here.
TheMasonator
Posts: 4
Joined: 2014-11-16 14:45

Re: Failed to connect to server, please check your network connection(s) and try agai

Post by TheMasonator »

Operating System: Microsoft Windows 7 Home Premium (6.1.7601)
Architecture: 64-bit
Current Culture: English (United Kingdom)
Motherboard: ASUSTeK COMPUTER INC. M5A97 LE R2.0
Processor: AMD FX(tm)-6300 Six-Core Processor (Physical: 3, Logical: 6)
Memory: 8.00 GB
DIMM Modules: DIMM0: 4.00 GB @ 1333 MHz
DIMM2: 4.00 GB @ 1333 MHz
Page File: 7.90 GB
.NET Framework: 4.5.1, Runtime: 4.0.30319.18444

Display Information
-------------------
Display Device(s): Generic PnP Monitor on AMD Radeon R9 200 Series
Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
Driver Version: 13.200.0.0
Display Memory: 2.00 GB
Multisampling: 2, 4, 8
DPI: 96 (100%)

That's what I have from the support tab. Currently I am using windows firewall, and Bullguard antivirus.
I have a Netgear N150 wireless modem router DGN1000. using it with a wired connection. And my current ISP is TalkTalk, however we may be changing as soon as fiber optic cable hits our area (shitty countryside FTW)
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: Failed to connect to server, please check your network connection(s) and try agai

Post by LITOralis.nMd »

Netgear N150 wireless modem router DGN1000
turn off parental filters.

next let's turn off ipv6
https://support.microsoft.com/kb/929852/en-us

select the top left one:
Fix this problem
Microsoft Fix it 50409
TheMasonator
Posts: 4
Joined: 2014-11-16 14:45

Re: Failed to connect to server, please check your network connection(s) and try agai

Post by TheMasonator »

Sorry for late reply, been busy. After turning off ipv6 it still isn't working. I also couldn't find parental filters, but as far as I am aware, there are none on my router at the moment.
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