THERE IS A PROBLEM WITH YOUR CONNECTION

[dolby]

It seems when I play on any server I will keep getting the there is a problem with your connection message and my came freezes and the comes back. I also lose connection sometimes I have the 50 MBPS internet package and I have tried disabling the firewall and that didn't help. I really need help!

[LITOralis.nMd]

1. try disabling IPv6 on your internet connection.

It's possible IPv6 is causing you problems there. Go to the network adapter you use to connect to the Internet, select "Properties", on the "Networking" tab untick "Internet Protocol Version 6 (TCP/IPv6)", OK it, then restart the machine. Run PR, and if it still fails, make another ProcMon log if you can and paste it here.

2. We can run through a bunch of troubleshooting, or we can just do it properly to start:

K, so if the ticker's working then that should prove PRLauncher.exe has UDP/TCP outbound access fine enough.

If you could do the following it should prove helpful: Grab this Process Monitor application and extract/run it (it's free and clean - no need to install - no bs included).

On startup, set the "Filter" popup window to the following:

Process Name > is > PRLauncher.exe > then > Include > Add > OK

There are five icons top right on the main window when it opens that allow for toggling on/off what gets displayed; uncheck all except "Show Network Activity", then run PRLauncher and attempt to launch/update the game. ProcMon will produce an output that should indicate exactly what it's doing. The process goes something like the following:

Code: Select all

Start PRLauncher;
-----------------
1. UDP domain lookup (ingame.realitymod.com)
2. TCP connect to 74.55.51.162:80 (ingame.realitymod.com) = ticker data
	On Error = "Error loading news..."

Launch game;
------------
3. UDP domain lookup (gpcm.gamespy.com)
4. TCP connect to 69.10.30.242:29900 (gpcm.gamespy.com) = user login
	On Error = "1004: Error connecting to server. (10061)"

5. UDP domain lookup (prbf2.cdn.ancientdev.com)
6. TCP connect to 63.236.252.179:80 (random akamai/other host) = verification list
	On Error = "1301: Unable to contact verification server. Please check your internet connection and try again."

If you could post the output from that then that'd be great. Just save the result out in plaintext CSV form and paste it here (you can open it in Notepad to copy it), or you could just screenshot it.

A little long-winded all this, but trying to drill down to the fault here.