Black Screen and Freeze on Launch

[HazaTheHazard]

Ok, so I launch the launcher, press play and it goes to a black screen, which then freezes. I cannot tab out or close it with the task manager. Can someone tell me a fix. I can explain more if needed.

[Illidan1996]

Have you set compatibility mode? It's sholud be WinXP SP3. Computer spaces? (PRluncher -> support) Is vBF2 working? Does task menagers tell something usefull? Any errors?

[HazaTheHazard]

I've tried with compatibility mode, disabling my antivirus and firewall, using windowed mode and full screen etc, but still nothing. Just a constant black screen, with no error message or loading. It literally just stays on a black screen until I try and tab out (which doesnt work.) The only way to close it is with Task Manager, which tells me the program is "not responding". I then press end task, and it eventually closes, but i still need to wait after that too...

[LITOralis.nMd]

please post your PC specs:
(PRlauncher -> support->copy to clipboard button, paste everything here)

If you have any 3rd party overlay programs, shut them off completely before starting PR. MSI Afterburner, Winamp overlay, TS3 overlay, overwolf overlay, steam overlay, etc.

Does vanilla BF2 singleplayer work?

[HazaTheHazard]

Yes, BF2 singleplayer works fine, and I dont have any overlays on when launching...



System Information
------------------
Operating System: Microsoft Windows 8.1 (6.3.9600)
Architecture: 64-bit
Current Culture: English (United Kingdom)
Motherboard: Gigabyte Technology Co., Ltd. GA-78LMT-USB3
Processor: AMD FX(tm)-6350 Six-Core Processor (Physical: 3, Logical: 6)
Memory: 16.00 GB
DIMM Modules: A2: 8.00 GB @ 1333 MHz
A3: 8.00 GB @ 1333 MHz
Page File: 2.38 GB
.NET Framework: 4.5.1, Runtime: 4.0.30319.34014

Display Information
-------------------
Display Device(s): AOC 2250 on AMD Radeon HD 7800 Series
Generic PnP Monitor on AMD Radeon HD 7800 Series
Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
1920 x 1080 (32 bit) @ 30 Hz
Driver Version: 13.251.0.0
Display Memory: 2.00 GB
Multisampling: 2, 4, 8
DPI: 96 (100%)

Audio Information
-----------------
Primary Playback: Speakers (High Definition Audio
Primary Recording: Microphone (Blue Snowball)
Open AL Renderer: Software
EAX: True
EAX 1.0: False
EAX 2.0: True
EAX 3.0: False
EAX 4.0: False
EAX 5.0: False
X-RAM: False

Disk Information
----------------
Install Path: C:\Program Files (x86)\Origin Games\Battlefield 2 Complete Collection
Free: 522.39 GB, Total: 931.51 GB, FS: NTFS, SSD: False
Mod Path: C:\Program Files (x86)\Origin Games\Battlefield 2 Complete Collection\mods\pr
Free: 522.39 GB, Total: 931.51 GB, FS: NTFS, SSD: False
Profiles Path: C:\Users\Haza\Documents\ProjectReality\Profiles
Free: 522.39 GB, Total: 931.51 GB, FS: NTFS, SSD: False
Update DL Path: C:\Users\Haza\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 522.39 GB, Total: 931.51 GB, FS: NTFS, SSD: False
Update Log Path: C:\Users\Haza\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 522.39 GB, Total: 931.51 GB, FS: NTFS, SSD: False

Game Information
----------------
Installed Mods: bf2, pr, xpack
Current Mod: pr
BF2 Version: BF2 1.5
PR Version: 1.2.1.0
Language: english
Debug Available: False
Large Address: True
Supported Hardware: None

Profile Information
-------------------
Profile 0001: HazaTheHazard
Type: Online
View Intro: True
Fullscreen: False
Display Mode: 1920x1080@60Hz
Display Mode Valid: True
Graphics Scheme: Medium
Multisampling: Off
VSync: False
Terrain Quality: Low
Effects Quality: Medium
Geometry Quality: Low
Texture Quality: Medium
Lighting Quality: Low
Dynamic Shadows: Medium
Dynamic Lights: Medium
Texture Filtering: Medium
Audio Provider: Software
Provider Valid: True
Audio Quality: Medium
EAX: True
[/CODE]

[LITOralis.nMd]

Everything looks good.

4 things to start: (A bit of a stab in the dark)
1. if your Primary Recording: Microphone (Blue Snowball) is a USB microphone, try unplugging it and disabling it in Windows Audio Manager, then start PR to test.
2. Clear your shaders: PRLauncher->Support->Utilities tab->Clear Shaders Cache button. You can also Clear favorites and server history here too.
3. Go to C:\Program Files (x86)\Origin Games\Battlefield 2 Complete Collection\PRBF2.exe and start it manually once. it will get you to the menu screen then give a warning "You must use the PRLauncher.", click ok and shut down the program. Sometimes running PRBF2.exe once like this will fix these problems.
4. Try disabling your second monitor/TV, 1920 x 1080 (32 bit) @ 30 Hz ... PRLauncher might be confusing which display to show the game on, and since your displays have two different refresh rates, the expected result would be a black screen hang, which you're experiencing. So give it a try.

[HazaTheHazard]

Most of the things like the second monitor are not even plugged in when i am trying to play. And this shouldn't be causing a complete game freeze anyway. Not sure what to do...

[Zyco187]

make sure bf2.exe and pr.exe are set to run as admin

and make sure you can get into 1.5 bf2 vanilla up and running and ingame first