Crash to desktop after intro

Help and support regarding PR:BF2 installation and in-game issues
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Conormax
Posts: 3
Joined: 2015-06-03 22:13

Crash to desktop after intro

Post by Conormax »

Tried running as admin, window mode, lower resolution, Skipping intro, Win7 compatibility mode. The game crashes straight after the PR intro screen with no error and just says PR is closed cleaning up resources.

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Home Premium  (6.1.7601)
      Architecture: 64-bit
   Current Culture: English (United Kingdom)
       Motherboard: ASUSTeK COMPUTER INC. Z87-K
         Processor: Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz (Physical: 4, Logical: 4)
            Memory: 8.00 GB
      DIMM Modules: ChannelA-DIMM0: 8.00 GB @ 1333 MHz
         Page File: 7.94 GB
    .NET Framework: 4.5+ Release Build: 378681, Runtime: 4.0.30319.18331

Display Information
-------------------
 Display Device(s): Generic Non-PnP Monitor on NVIDIA GeForce GTX 960
   Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
    Driver Version: 9.18.13.5286 (352.86)
    Display Memory: 2.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Headphones (Razer Kraken USB)
 Primary Recording: Microphone (Razer Kraken USB)
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Games\Project Reality\Project Reality BF2
                    Free: 212.40 GB, Total: 931.51 GB, FS: NTFS, SSD: False
          Mod Path: C:\Games\Project Reality\Project Reality BF2\mods\pr
                    Free: 212.40 GB, Total: 931.51 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Conor\Documents\ProjectReality\Profiles
                    Free: 212.40 GB, Total: 931.51 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Conor\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 212.40 GB, Total: 931.51 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Conor\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 212.40 GB, Total: 931.51 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.0.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: C_McArthur
              Type: Online
        View Intro: False
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Medium
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
FievreTonnerre
Posts: 7
Joined: 2015-06-04 14:35

Re: Crash to desktop after intro

Post by FievreTonnerre »

i have the same problem help us pls!!!!
LordLemos
Posts: 6
Joined: 2005-08-13 22:58

Re: Crash to desktop after intro

Post by LordLemos »

Same issue
AnA10Warthog
Posts: 228
Joined: 2012-09-09 15:56

Post by AnA10Warthog »

I had a similar issue in 1.2.1, but all I had to do to fix it was restart my PC. Looking at your settings, nothing stands out to me. Your specs are good, so it shouldn't be graphics. I don't know what else I can tell you, sorry.
"There's no way it's 3:30, oh wait, that's not my clock, that's my altimeter."-Happy, DCS World
Conormax
Posts: 3
Joined: 2015-06-03 22:13

Re: Crash to desktop after intro

Post by Conormax »

Restarted PC and a reinstall PR + directx 9 + visual C++ and still no progress. Could get into main menu as offline account but online account wont work.
PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: Crash to desktop after intro

Post by PLODDITHANLEY »

Normally when this happens its a resolution issue: If the game resolution (set in options/graphics on the PR launcher) does not match the graphic card driver resolution set via Nvidia control panel or AMD equivalennt this will happen.
the fact you can see the main menu but when loading a profile it uses the PR profile graphic setting.

However I don't see this with the OP, check refresh rates match, ensure all graphic settings are compatible.

Try creating a new profile at a different resolution and refresh rate and set the Nvidia CP settings to match and report.

Clutching at straws run GPUz to check GPU and PCIe socket is happy and running at x16 (not x1 like mine was)....

More for the other guys check these two in red - OP has used support/specs/copy to clipboard

Display Information
-------------------
Display Device(s): Generic Non-PnP Monitor on NVIDIA GeForce GTX 960
Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
Driver Version: 9.18.13.5286 (352.86)
Display Memory: 2.00 GB
Multisampling: 2, 4, 8
DPI: 96 (100%)

Audio Information
-----------------
Primary Playback: Headphones (Razer Kraken USB)
Primary Recording: Microphone (Razer Kraken USB)
Open AL Renderer: Software
EAX: True
EAX 1.0: False
EAX 2.0: True
EAX 3.0: False
EAX 4.0: False
EAX 5.0: False
X-RAM: False

Disk Information
----------------
Install Path: C:\Games\Project Reality\Project Reality BF2
Free: 212.40 GB, Total: 931.51 GB, FS: NTFS, SSD: False
Mod Path: C:\Games\Project Reality\Project Reality BF2\mods\pr
Free: 212.40 GB, Total: 931.51 GB, FS: NTFS, SSD: False
Profiles Path: C:\Users\Conor\Documents\ProjectReality\Profiles
Free: 212.40 GB, Total: 931.51 GB, FS: NTFS, SSD: False
Update DL Path: C:\Users\Conor\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 212.40 GB, Total: 931.51 GB, FS: NTFS, SSD: False
Update Log Path: C:\Users\Conor\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 212.40 GB, Total: 931.51 GB, FS: NTFS, SSD: False

Game Information
----------------
Installed Mods: pr
Current Mod: pr
Version: Standalone - 1.0
PR Version: 1.3.0.0
Language: english
Debug Available: False
Large Address: True
Supported Hardware: None

Profile Information
-------------------
Profile 0001: C_McArthur
Type: Online
View Intro: False
Fullscreen: True
Display Mode: 1920x1080@60Hz
Display Mode Valid: True
Graphics Scheme: Medium
Multisampling: Off
VSync: False
Terrain Quality: Low
Effects Quality: Medium
Geometry Quality: Low
Texture Quality: Medium
Lighting Quality: Low
Dynamic Shadows: Medium
Dynamic Lights: Medium
Texture Filtering: Medium
Audio Provider: Software
Provider Valid: True
Audio Quality: Medium
EAX: True
Last edited by PLODDITHANLEY on 2015-06-05 00:02, edited 2 times in total.
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: Crash to desktop after intro

Post by LITOralis.nMd »

Unplug, or completely disable your Razer audio software.


Primary Playback: Headphones (Razer Kraken USB)
Primary Recording: Microphone (Razer Kraken USB)
LordLemos
Posts: 6
Joined: 2005-08-13 22:58

Re: Crash to desktop after intro

Post by LordLemos »

Didn't anything that you guys suggest.
Conormax
Posts: 3
Joined: 2015-06-03 22:13

Re: Crash to desktop after intro

Post by Conormax »

Tried what you suggested and that didnt work.

However creating a new profile has seemed to work and im now on the menu! Thanks for the help.
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