internet lag spikes in regular intervals, making it impossible to play PR

[uzipaz]

Hey guys,
I have been playing PR for a good while now with fairly good ping and a stable internet connection. I am using Win7 64bit with 6GB of memory.

But, just within few days ago, whenever I try to play PR:BF2, I get regular lag spikes which occur in 5-10 sec of intervals. My ping shoots to 1500-2000ms for about 1-2 seconds and the 'There is a problem with your connection' message is displayed. After this, the ping returns to normal amount and the game continues until the next spike.

These are my system specs:

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Professional  (6.1.7601)
      Architecture: 64-bit
   Current Culture: English (United States)
       Motherboard: ASUSTeK COMPUTER INC. X550CA
         Processor: Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz (Physical: 2, Logical: 4)
            Memory: 6.00 GB
      DIMM Modules: ChannelA-DIMM0: 4.00 GB @ 1600 MHz
                    ChannelB-DIMM0: 2.00 GB @ 1600 MHz
         Page File: 5.89 GB
    .NET Framework: Unknown

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 4000
   Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
    Driver Version: 9.17.10.2963
    Display Memory: 2.06 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (Realtek High Definiti
 Primary Recording: Microphone (Realtek High Defini
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: D:\Video Games\Project Reality BF2
                    Free: 214.11 GB, Total: 240.66 GB, FS: NTFS, SSD: False
          Mod Path: D:\Video Games\Project Reality BF2\mods\pr
                    Free: 214.11 GB, Total: 240.66 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Ozair Shafiq\Documents\ProjectReality\Profiles
                    Free: 128.45 GB, Total: 200.00 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Ozair Shafiq\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 128.45 GB, Total: 200.00 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Ozair Shafiq\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 128.45 GB, Total: 200.00 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.1.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: uzi
              Type: Online
 Last Used Profile: True
        View Intro: False
        Fullscreen: True
      Display Mode: 1366x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Custom
     Multisampling: Off
             VSync: False
   Terrain Quality: High
   Effects Quality: Medium
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: Off
    Dynamic Lights: High
 Texture Filtering: Low
    Audio Provider: Hardware
    Provider Valid: True
     Audio Quality: High
               EAX: False

I have also attached a screenshot trying to demonstrate the problem. I have searched about the problem on the webs with no luck. I've tried the following

1. Reset the router, reset the internet connection
2. Disabled the Bluetooth in my laptop
3. Made sure there is no heavy use of the internet connection
4. Tried disabling the Network Throttling feature with Multimedia Class Scheduler, courtesy of this guide here
5. Made sure there are no other background programs/processes leaching the internet

to no success. I am relying on you gentlemen to give me any tips to resolve this issue.

Thanks.

[PLODDITHANLEY]

You on WiFi or wired?

[uzipaz]

its WiFi

[LITOralis.nMd]

packet inspection?

Run some speedtests , this is a networking or ISP issue, not something we can easily help you with. Try to run with a wired connection first to at least eliminate some new source of WiFi interference causing this.

[Steeps]

What company is your ISP?

[uzipaz]

I found the fix, the problem began occuring just a few days ago and I just checked other laptops with the same WiFi connection not having the delay. So, I inferred that its not my WiFi/ISP or any interference. Maybe some software in my laptop is interfering.

Then, I remembered that I installed Viber (the phone calling app) for desktop on my laptop. I tried terminating the application on the desktop and now the delays are gone. Everything is back to normal. That was weird, I don't know how Viber would cause problem like this while running in the background but it did.

Thanks for your input guys.