can someone please help me with this not responding thing

Help and support regarding PR:BF2 installation and in-game issues
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jaysona
Posts: 13
Joined: 2015-06-20 21:09

can someone please help me with this not responding thing

Post by jaysona »

please someone help me with this not responding thing once i launch my game it stop responding and goes black and nobody is helping me to fix it.

:cry: :cry:
Westfy
Posts: 37
Joined: 2015-06-19 16:14

Re: can someone please help me with this not responding thing

Post by Westfy »

Click in your PR Launcher -> Support -> Copy all to clipboard -> paste log here

Have you tried to wait for a few seconds until the game open? I'm helping with what I can. I will not give instructions for not having experience in fix these errors in the game. Good luck!
jaysona
Posts: 13
Joined: 2015-06-20 21:09

Re: can someone please help me with this not responding thing

Post by jaysona »

thanks man i really need help

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Ultimate  (6.1.7601)
      Architecture: 32-bit
   Current Culture: English (United Kingdom)
       Motherboard: Gigabyte Technology Co., Ltd. GA-78LMT-S2P
         Processor: AMD Athlon(tm) II X2 270 Processor (Physical: 2, Logical: 2)
            Memory: 8.00 GB
      DIMM Modules: A0: 8.00 GB @ 1333 MHz
         Page File: 2.50 GB
    .NET Framework: 4.5.1, Runtime: 4.0.30319.18444

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on AMD Radeon HD 6450
   Display Mode(s): 1280 x 1024 (32 bit) @ 75 Hz
    Driver Version: 14.501.1003.0
    Display Memory: 1024.00 MB
     Multisampling: 2, 4
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (USB Audio Device)
 Primary Recording: Microphone (USB Audio Device)
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files\Project Reality\Project Reality BF2
                    Free: 683.43 GB, Total: 931.41 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files\Project Reality\Project Reality BF2\mods\pr
                    Free: 683.43 GB, Total: 931.41 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Jayson\Documents\ProjectReality\Profiles
                    Free: 683.43 GB, Total: 931.41 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Jayson\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 683.43 GB, Total: 931.41 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Jayson\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 683.43 GB, Total: 931.41 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: 1.3.1.0
        PR Version: 1.3.1.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: jaysona
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1280x1024@75Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Medium
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
DC_K
Posts: 508
Joined: 2010-07-21 11:27

Re: can someone please help me with this not responding thing

Post by DC_K »

throwing out some ideas..

run in windows mode: go to options, untick full screen and apply. paste the error here if one shows.
do you have anti virus/firewall? disable it or whitelist PRBF2.exe and/or prlauncher.exe
do you have latest directx?
jaysona
Posts: 13
Joined: 2015-06-20 21:09

Re: can someone please help me with this not responding thing

Post by jaysona »

i have tried all that but nothing seems to be working
DC_K
Posts: 508
Joined: 2010-07-21 11:27

Re: can someone please help me with this not responding thing

Post by DC_K »

i mean your specs look like it should be able to run the game.. try making a new profile with the lowest graphics setting with native resolution, or reinstalling the game. it sounds to me that something like an anti virus software is blocking your game, but you deny anything like that..

other than that I have no clue..
jaysona
Posts: 13
Joined: 2015-06-20 21:09

Re: can someone please help me with this not responding thing

Post by jaysona »

i just tried that but that doesnt seem to be working i have my firewall disabled and ive tried everything one thing i do know when i did the update punkbuster said something about failed would that to be with it?
DC_K
Posts: 508
Joined: 2010-07-21 11:27

Re: can someone please help me with this not responding thing

Post by DC_K »

punkbuster isn't enabled, so no.. but if you got other errors, it wouldn't hurt to reinstall PR.. as I have no idea what your issue is. maybe litoralis will join in and input something
PLODDITHANLEY
Posts: 3608
Joined: 2009-05-02 19:44

Re: can someone please help me with this not responding thing

Post by PLODDITHANLEY »

Mine goes black for a while whilst launching, about 10 seconds.
jaysona
Posts: 13
Joined: 2015-06-20 21:09

Re: can someone please help me with this not responding thing

Post by jaysona »

i have tried to reinstall pr about 5 times and it still says once updated punkbuster failed to do something and it stays black untill i close out of the game via task manager if anyone could maybe help me with this it would be amazing i just wana get in and play the game
DC_K
Posts: 508
Joined: 2010-07-21 11:27

Re: can someone please help me with this not responding thing

Post by DC_K »

did you download PR directly or using an ISO? verify md5/verify SHA1 hash

SHA1: 54096a5e8871d07e4b48f6f93f5ca7c2b0be81f


did you disable/allow UAC to install PR?

like I said man, I really think it's something blocking your stuff, or a bad download of PR if you're getting errors/corrupt data. it's not a problem from PR. disable your UAC, or run another windows account with full admin, and install there.. if you get other errors, redownload PR if you can, and repeat the steps.
jaysona
Posts: 13
Joined: 2015-06-20 21:09

Re: can someone please help me with this not responding thing

Post by jaysona »

it is downloaded for the ios file can you add me on skype and maybe help me out jayson.atkinson1
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