Increase in Server crashes 1.3.6/1.3.7

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Garderoben
Posts: 8
Joined: 2015-11-05 12:37

Increase in Server crashes 1.3.6/1.3.7

Post by Garderoben »

Hello, when 1.3.6 came out we notice barley ZERO server crashes (Mid round and Changemap Crashes) it was really good and stable.

But when 1.3.7 came out allot of people got more CTD, some times whole squads. and we noticed an increase in server crashes. Now 1.3.7 its even more.

Mostly it is when round is over and server is changing map. But rare time mid game.

Server Crash when loading map
Played map | Changed to
-----------------------------------
Kashan Desert | Ulyanovsk cq std
Asad kahl | Kokan ins std
Muttrah | Ulyanovsk cq std
Asad Kahl | Marlin cq std

Kit bug
Qwai cq inf, chinese team players were invisible and had russian kits.
Fallujah ins std loaded with bugged kits (invisible); Smurf reloaded map, but it was the same. I ran next (Lashkar; worked well.)

Mid Game
Muttrah CQ STD

I will keep updating this thread with more crashes, so we can try to specify whats wrong.
Last edited by Garderoben on 2015-11-10 18:39, edited 6 times in total.
Garderoben
Posts: 8
Joined: 2015-11-05 12:37

Re: Increase in Server crashes 1.3.6/1.3.7

Post by Garderoben »

Updated with new crashes and more info.
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Raklodder
Posts: 940
Joined: 2013-04-22 08:36

Re: Increase in Server crashes 1.3.6/1.3.7

Post by Raklodder »

I know for a fact that PRTA-EU #2 - EU2 have been acting up daily since v1.35.
Menuen
Posts: 101
Joined: 2014-01-16 10:49

Re: Increase in Server crashes 1.3.6/1.3.7

Post by Menuen »

In 1.3.5 server was crashing every two or three round. Now sometimes I play whole evening and half of the night and it's not crashing. Server will crash sometimes, they might crash two or three times in a row, but it's normal thing and you can't do anything about this.
Garderoben
Posts: 8
Joined: 2015-11-05 12:37

Re: Increase in Server crashes 1.3.6/1.3.7

Post by Garderoben »

Menuen wrote:In 1.3.5 server was crashing every two or three round. Now sometimes I play whole evening and half of the night and it's not crashing. Server will crash sometimes, they might crash two or three times in a row, but it's normal thing and you can't do anything about this.
Stop being silly.. this is not true... How can you even say that its normal when a server crashes...
Servers are supposed to be operational and stable.. and of course you can do some thing about it, find a pattern, get logs and identify the errors..

Where i work our servers goes down some times sure, but as said before, you locate the error and try to fix it, not forget it, and thats why i made this thread.

From my experience our server was more stable in 1.3.5, But any way i am reporting the server crashes to try to identify the cause of it and any pattern and i suggest you all do the same to help identify the root problem.

In the end it will give us all a more enjoyable experience.
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Mineral
Retired PR Developer
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Joined: 2012-01-02 12:37
Location: Belgium

Re: Increase in Server crashes 1.3.6/1.3.7

Post by Mineral »

It's pretty much the other way around v1.3.5 had plenty server crashes of which some we fixed for v1.3.6, substantially lowering the amount of crashes. There are still many left but pretty much impossible to figure out how they happen aside from getting lucky and being able to replicate them during testing.
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Garderoben
Posts: 8
Joined: 2015-11-05 12:37

Re: Increase in Server crashes 1.3.6/1.3.7

Post by Garderoben »

[R-DEV]Mineral wrote:It's pretty much the other way around v1.3.5 had plenty server crashes of which some we fixed for v1.3.6, substantially lowering the amount of crashes. There are still many left but pretty much impossible to figure out how they happen aside from getting lucky and being able to replicate them during testing.
I could have mixed up 1.3.6 and 1.3.5, does the server dump any log files we can look at?
I would gladly help out in any way to get you more info of what you need to fix this.

I can only speak of our server but most of the crashes is when changing map as said before.
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Spook
Posts: 2458
Joined: 2011-07-12 14:08

Re: Increase in Server crashes 1.3.6/1.3.7

Post by Spook »

Yes this crashes have been there for over half a decade now. The cause is in almost all cases impossible to be traced back. So the only way to fix crashes is as Mineral said, getting lucky when cleaning the code, which is being done by our Coders continuously.
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Garderoben
Posts: 8
Joined: 2015-11-05 12:37

Re: Increase in Server crashes 1.3.6/1.3.7

Post by Garderoben »

I got you mate, to bad there's no real log dump system. :( but imo just because the crashes has been there a decade does not mean we cant try to fix them.

I will keep looking and try to spot a "pattern" when and why its happening.

Updated with another load crash, Happend on "Ulyanovsk cq std" again, and directly after that it crashed again on Marlin cq std
Last edited by Garderoben on 2015-11-10 18:39, edited 2 times in total.
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Garderoben
Posts: 8
Joined: 2015-11-05 12:37

Re: Increase in Server crashes 1.3.6/1.3.7

Post by Garderoben »

Happend serveral times now server dies this last week when chaning map to Ulyanovsk this is just some of the crashes that happend when i been on the server, other tells me the same, Ulyanovsk crash allot on loading, also have had some massive CTD?s on it.

Sebene Outhskirths | Ulyanovsk cq std
Kashan Desert | Ulyanovsk cq std
Muttrah | Ulyanovsk cq std
Asad Kahl | Ulyanovsk cq std
Sebene Outhskirths | Ulyanovsk cq std
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