(8.1?) Installation Issues

[DerpyDivarco]

Hi!

First off, I am new to this game AND computers so bare with me please...

I downloaded the game and followed the setup to get it started. When I go to open the game, it lets me through the main menu just fine. When I click launch (play, or whatever it is, not at home to see what it actually says) it goes to a black screen for a second then back to the desktop. There is a popup from PR that says something (EDIT: it says 'PR has closed, cleaning up resources'), but its only up for a split second so I haven't been able to see what it actually says. It doesn't appear to be an error message.

As far as I know I have downloaded/ updated the required plugins (directX, C++, and .netframework). I'm unsure what to do! Or even what I haven't done..I followed the installation guide to a T.

As far as I'm aware my computer meets the minimum required specs, even the recommened specs that the manual suggests.

I would love to start playing this game and any help or tips for a new PC user to get me started would be appreciated!!!!

Thanks!

EDIT: Computer Specs according to PR launcher support

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 8.1 Pro (6.3.9600)
      Architecture: 64-bit
   Current Culture: English (United States)
       Motherboard: PEGATRON CORPORATION VIOLET
         Processor: AMD Phenom(tm) 8400 Triple-Core Processor (Physical: 3, Logical: 3)
            Memory: 8.00 GB
      DIMM Modules: DIMM0: 2.00 GB @ 667 MHz
                    DIMM1: 2.00 GB @ 667 MHz
                    DIMM2: 2.00 GB @ 667 MHz
                    DIMM3: 2.00 GB @ 667 MHz
         Page File: 1.25 GB
    .NET Framework: 4.5.2, Runtime: 4.0.30319.34209

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTS 250
   Display Mode(s): 1768 x 992 (32 bit) @ 30 Hz
    Driver Version: 9.18.13.4144 (341.44)
    Display Memory: 1024.00 MB
     Multisampling: 2, 4, 8
               DPI: 144 (150%)

Audio Information
-----------------
  Primary Playback: Speakers (USB Audio Device)
 Primary Recording: Microphone (USB Audio Device)
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 856.11 GB, Total: 931.17 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 856.14 GB, Total: 931.17 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\ASUS\Documents\ProjectReality\Profiles
                    Free: 856.16 GB, Total: 931.17 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\ASUS\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 856.18 GB, Total: 931.17 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\ASUS\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 856.19 GB, Total: 931.17 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: DerpyDivarco
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1768x992@60Hz
Display Mode Valid: True
   Graphics Scheme: Low
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Low
  Lighting Quality: Low
   Dynamic Shadows: Low
    Dynamic Lights: Low
 Texture Filtering: Low
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: True

[iglotruck]

Are you using McAfee anti-virus?

[DerpyDivarco]

I don't believe so. I'm not sure if there is any antivirus that is installed. This computer was given to me recently and I'm pretty new to all of it as is lol

[DerpyDivarco]

I noticed that my monitor has a 30Hz refresh rate and PR is trying to load in with 60Hz. I don't see an option to change it to 30 via PR. Is that what is preventing the game from loading?? If so how can I fix that??

[iglotruck]

That could be the issue, I have no idea how to sort that out though. Hopefully someone with a bit more knowledge will give you a reply.

[DerpyDivarco]

No worries! Thanks for trying at least

[DC_K]

your monitor is running at 30hz. pr only runs at 60Hz. assuming this is a monitor: i don't recall the exact steps, but if you have nvidia drivers, you should be able to right click and go to nvidia control panel and play around with it to see if you change your refresh rate to 60. be sure if you run it at native resolution..

if this is an HDTV, this won't run unless it can run 60 hz

[DerpyDivarco]

Thanks for the info. It is indeed an HDTV so...I guess we will see lol.