Wont install

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xsistance
Posts: 1
Joined: 2016-02-18 20:10

Wont install

Post by xsistance »

My friend have windows 10 and each time he try to install the game he get an error and the game dont install at all.

error say :

Code: Select all

Project Reality Log File prlauncher.exe started at: 2018-02-10T16:22:22  Critical Error: An unhandled exception has occured. Details are as follows:  Could not find file 'C:\Users\night\Documents\ProjectReality\Profiles'.  Further details can be found in the following file:  [url]C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\bin\prlauncher.log[/url]  Please report this error to the Project Reality Team, and include the log file in your report.  [url="https://www.realitymod.com/forum/f27-pr-bf2-support%22]Visit Support Forum[/url]   > System.IO.FileNotFoundException: Could not find file 'C:\Users\night\Documents\ProjectReality\Profiles'. File name: 'C:\Users\night\Documents\ProjectReality\Profiles'    at System.IO.Error.WinIOError(Int32 errorCode, String maybeFullPath)    at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)    at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)    at Reality.BF2.Settings.Global.CreateDefault()    at -.f.a()    at -.f.OnStartup(StartupEventArgs a)    at System.Windows.Application.<.ctor>b1_0(Object unused)    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler) 
Raklodder
Posts: 940
Joined: 2013-04-22 08:36

Re: Wont install

Post by Raklodder »

Does he have a previous copy of Project Reality installed on his computer?

Try removing the ~\Documents\ProjectReality folder.

Recheck the .iso file integrity in your torrent client (right click to verify) then mount it by double clicking on it.

Now try running the installer (setup.exe) as an administrator and reinstall the game.

While you're at it, ask him to run Windows Update.
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