Getting banned even without playing the game.

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BilboShaggins
Posts: 1
Joined: 2019-03-22 23:29

Getting banned even without playing the game.

Post by BilboShaggins »

So the situation is that I downloaded the game today for the first time ever, never played it before. Set everything up and made an account and tried to join a server my friends were on.
Could not get in and got a message saying u were kicked from the server.
Tried checking multiple different things, search solutions from the forums with no answer.
Decided to make another account, then with a fresh account just made tried to join in to the same server it literally said u were banned from the server.
Went back to my original account to try that again and the same thing happened, got banned aswell.

Any advises ?

And here are my specs.

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 10 Pro (10.0.17763)
      Architecture: 64-bittinen
   Current Culture: Finnish (Finland)
       Motherboard: ASRock Z390 Taichi
         Processor: Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (Physical: 8, Logical: 8)
            Memory: 16,00 GB
      DIMM Modules: ChannelA-DIMM1: 8,00 GB @ 3200 MHz
                    ChannelB-DIMM1: 8,00 GB @ 3200 MHz
         Page File: 5,75 GB
    .NET Framework: 4.6+ Release Build: 461814, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on NVIDIA GeForce RTX 2080
   Display Mode(s): 1920 x 1080 (32 bit) @ 144 Hz
    Driver Version: 25.21.14.1722 (417.22)
    Display Memory: 4,00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Kaiuttimet (Sound Blaster Z)
 Primary Recording: Microphone (Sound Blaster Z)
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: True
           EAX 4.0: True
           EAX 5.0: True
             X-RAM: False

Disk Information
----------------
      Install Path: D:\PR
                    Free: 417,40 GB, Total: 465,75 GB, FS: NTFS, SSD: True
          Mod Path: D:\PR\mods\pr
                    Free: 417,40 GB, Total: 465,75 GB, FS: NTFS, SSD: True
     Profiles Path: C:\Users\BilboShaggins\Documents\ProjectReality\Profiles
                    Free: 171,12 GB, Total: 232,29 GB, FS: NTFS, SSD: True
    Update DL Path: C:\Users\BilboShaggins\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 171,12 GB, Total: 232,29 GB, FS: NTFS, SSD: True
   Update Log Path: C:\Users\BilboShaggins\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 171,12 GB, Total: 232,29 GB, FS: NTFS, SSD: True

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.5.5.2
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: BilboShaggins
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1920x1080@144Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: Off
             VSync: False
            NoLods: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True

      Profile 0002: [66th]Bilbo
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1920x1080@144Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
            NoLods: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
User avatar
Suchar
PR:BF2 Lead Developer
Posts: 2208
Joined: 2016-10-12 13:25
Location: Poland

Re: Getting banned even without playing the game.

Post by Suchar »

You probably couldn't join due to whitelist being on. You need to make a ban appeal on a website of each server so the admin team can add you to the whitelist.
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SSG
PRTA
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Arab
PR:BF2 Developer
Posts: 2898
Joined: 2012-05-18 03:37

Re: Getting banned even without playing the game.

Post by Arab »

Please appeal to the server forum of the server you tried to join.

Also in the future please don't post non-bug reports in this section.
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