PRISM Error logging into server, worked yesterday...

Help and support regarding PR:BF2 installation and in-game issues
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SemlerPDX
Posts: 530
Joined: 2011-01-16 21:49
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PRISM Error logging into server, worked yesterday...

Post by SemlerPDX »

PRISM was working fine after the last Update where we had to update PRISM as well -- after updating it, was able to log in just fine...

Today, before I updated to 1.6.2.2, figured I'd log into PRISM to toss up a chat that server going down for update after EoR... got this error.

Naturally, updated PR to latest, then tried again just now... same issue. Secondary note, per pic, link at bottom goes to Error page. Log file attached. Cheers!

Image
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Last edited by SemlerPDX on 2020-07-20 21:12, edited 2 times in total.
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AlonTavor
PR:BF2 Developer
Posts: 2991
Joined: 2009-08-10 18:58

Re: PRISM Error logging into server, worked yesterday...

Post by AlonTavor »

Do you know which map it was?
Have you updated the data.zip to 1.6.2.0?
m823us
Posts: 3
Joined: 2017-06-20 18:29

Re: PRISM Error logging into server, worked yesterday...

Post by m823us »

I am having it for all MAPS and the data.zip was downloaded from the SA sticky that was updated to 1.6.2.
AlonTavor
PR:BF2 Developer
Posts: 2991
Joined: 2009-08-10 18:58

Re: PRISM Error logging into server, worked yesterday...

Post by AlonTavor »

Can't replicate any issue locally.
PM me a user + pass + ip.

Used:
data.zip MD5 6A5122F9101B5B114A68D682255E6E01
prism.zip MD5 DF3F3E87C7518E2D52940F2D1D13C9FC
Last edited by AlonTavor on 2020-07-21 15:10, edited 1 time in total.
SemlerPDX
Posts: 530
Joined: 2011-01-16 21:49
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SOLUTION FOUND: Re-Download PRISM.zip, extract/overwrite

Post by SemlerPDX »

Yea, I can confirm the MD5 hash of the PRISM.zip that I installed PRISM from a few months ago does not match what you show above - Data.zip hash is correct on my system, though.

File hash from PRISM.zip downloaded on 5/12/2020 from SA DL's:
AVCS4 - (hashed file via MD5) "D:\VG Files\PRISM.zip" = 2AE1DBC99990DAE85864BFF550FAE0C0

File hash from Data.zip downloaded on 7/19/2020 per Private Message re SA DL's:
AVCS4 - (hashed file via MD5) "D:\VG Files\VG PRISM\Data.zip" = 6A5122F9101B5B114A68D682255E6E01

just downloaded and checked PRISM.zip from SA DL's:
AVCS4 - (hashed file via MD5) "D:\VG Files\NEW PRISM\PRISM.zip" = DF3F3E87C7518E2D52940F2D1D13C9FC

Found the problem there, of course.... It seems there is a new file that was not present before, clearly I missed an update - my bad. Re-download the PRISM.zip from SA files, delete everything in the local PRISM folder (except Data.zip) and re-extract from new PRISM.zip. Password is remembered and everything, and was able to login without issues...

Problem solved - thought we merely got the note with last Update to install new Data.zip, and that is all... but I've been busy with my AVCS4 voice control project, when I read this line,
Updated PRISM client .. Data package was also updated.
I think I might have come off it thinking I just needed a new Data package, and that's on me. Sorry for taking up your time.

I blame m823us ;) He should have caught my mistake and downloaded the new PRISM Client as well as Data.zip, thanks a lot, mate! (j/k lol)

Image
Last edited by SemlerPDX on 2020-07-21 20:31, edited 2 times in total.
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