Project Reality crash when I try to join any server

Help and support regarding PR:BF2 installation and in-game issues
untouchablelmao
Posts: 9
Joined: 2021-02-28 19:02

Project Reality crash when I try to join any server

Post by untouchablelmao »

When I try to join DIVSUL or HOG, PR crashes, the map does not load and the screen freezes and the game closes.

Warning: Error 1 in WinApi parsing modulesC:\Windows\SYSTEM32\dxdiagn.dll

I tried to create a local game and it also crashed.
Last edited by untouchablelmao on 2021-02-28 19:14, edited 1 time in total.
AlonTavor
PR:BF2 Developer
Posts: 2991
Joined: 2009-08-10 18:58

Re: Project Reality crash when I try to join any server

Post by AlonTavor »

People say that updating reshade works.
If it still doesn't work, uninstall it.

We're not going to spend time fixing reshade.
Last edited by AlonTavor on 2021-02-28 20:43, edited 1 time in total.
untouchablelmao
Posts: 9
Joined: 2021-02-28 19:02

Re: Project Reality crash when I try to join any server

Post by untouchablelmao »

AlonTavor wrote:People say that updating reshade.
If it still doesn't work, uninstall it.

We're not going to spend time fixing reshade.
How do I uninstall the reshade?
AlonTavor
PR:BF2 Developer
Posts: 2991
Joined: 2009-08-10 18:58

Re: Project Reality crash when I try to join any server

Post by AlonTavor »

Reshade is a tool that changes graphics. We have nothing to do with it, and if you didn't install it you don't have it. I don't know how to uninstall reshade. Its not part of PR.

If you do not have Reshade, post a dump: https://www.realitymod.com/forum/showth ... p?t=147961
untouchablelmao
Posts: 9
Joined: 2021-02-28 19:02

Re: Project Reality crash when I try to join any server

Post by untouchablelmao »

I reinstalled the game twice, now I get this error when trying to enter a server: Warning: mumble error: 0


I'll create a dump.
untouchablelmao
Posts: 9
Joined: 2021-02-28 19:02

Re: Project Reality crash when I try to join any server

Post by untouchablelmao »

Image

Acces denied when I try to create a dump.
AlonTavor
PR:BF2 Developer
Posts: 2991
Joined: 2009-08-10 18:58

Re: Project Reality crash when I try to join any server

Post by AlonTavor »

Run as admin
untouchablelmao
Posts: 9
Joined: 2021-02-28 19:02

Re: Project Reality crash when I try to join any server

Post by untouchablelmao »

I managed to make the dump, now I get another error in the PR log:

Code: Select all

Project Reality Log File
PRLauncher.exe started at: 2021-03-01T13:40:37

Warning: Error 1 in WinApi parsing modulesC:\Windows\SYSTEM32\CRYPTSP.dll
Warning: Error 1 in WinApi parsing modulesC:\Windows\SYSTEM32\VERSION.dll
This is the dump: https://www.upload.ee/files/12951301/PR ... 6.dmp.html
AlonTavor
PR:BF2 Developer
Posts: 2991
Joined: 2009-08-10 18:58

Re: Project Reality crash when I try to join any server

Post by AlonTavor »

We'll look into it
User avatar
Mats391
PR:BF2 Lead Developer
Posts: 7643
Joined: 2010-08-06 18:06

Re: Project Reality crash when I try to join any server

Post by Mats391 »

Post your system information as well please
Image

Mineral: TIL that Wire-guided missiles actually use wire
untouchablelmao
Posts: 9
Joined: 2021-02-28 19:02

Re: Project Reality crash when I try to join any server

Post by untouchablelmao »

Mats391 wrote:Post your system information as well please
In this Imgur album are my system information screenshots

https://imgur.com/a/SJiFY3v
User avatar
Mats391
PR:BF2 Lead Developer
Posts: 7643
Joined: 2010-08-06 18:06

Re: Project Reality crash when I try to join any server

Post by Mats391 »

Can you create a full dump? For that use -ma instead of -mm. It will be a lot bigger (above 1gb)
Image

Mineral: TIL that Wire-guided missiles actually use wire
untouchablelmao
Posts: 9
Joined: 2021-02-28 19:02

Re: Project Reality crash when I try to join any server

Post by untouchablelmao »

Mats391 wrote:Can you create a full dump? For that use -ma instead of -mm. It will be a lot bigger (above 1gb)
http://www.mediafire.com/file/65odbgge5 ... 6.dmp/file

It only created a 274mb files, the dump duration was fourteen seconds, a few seconds longer than the first dump I created.
User avatar
Mats391
PR:BF2 Lead Developer
Posts: 7643
Joined: 2010-08-06 18:06

Re: Project Reality crash when I try to join any server

Post by Mats391 »

Thanks a lot for all the information. One last thing: Can you copy the Support info from Launcher? In the Launcher to go Support and just copy-paste everything here.
Image

Mineral: TIL that Wire-guided missiles actually use wire
AlonTavor
PR:BF2 Developer
Posts: 2991
Joined: 2009-08-10 18:58

Re: Project Reality crash when I try to join any server

Post by AlonTavor »

We made a mistake with one of the changes and somehow it works for most people, we'll have a fix sometime this week.

A workaround is to disable DEP for prbf2, but i do not recommend keeping it disabled.
untouchablelmao
Posts: 9
Joined: 2021-02-28 19:02

Re: Project Reality crash when I try to join any server

Post by untouchablelmao »

Mats391 wrote:Thanks a lot for all the information. One last thing: Can you copy the Support info from Launcher? In the Launcher to go Support and just copy-paste everything here.
System Information
------------------
Operating System: Microsoft Windows 8.1 Pro (6.3.9600)
Architecture: 64 bits
Current Culture: English (United States)
Motherboard: Gigabyte Technology Co., Ltd. G31M-S2L
Processor: Intel(R) Core(TM)2 Duo CPU E7300 @ 2.66GHz (Physical: 2, Logical: 2)
Memory: 4.00 GB
DIMM Modules: A0: 2.00 GB @ 800 MHz
A1: 2.00 GB @ 800 MHz
Page File: 3.00 GB
.NET Framework: 4.5.2, Runtime: 4.0.30319.34209

Display Information
-------------------
Display Device(s): Generic PnP Monitor on NVIDIA GeForce 8400 GS
Display Mode(s): 1440 x 900 (32 bit) @ 60 Hz
Driver Version: 8.15.10.2697
Display Memory: 256.00 MB
Multisampling: 2, 4, 8
DPI: 96 (100%)

Audio Information
-----------------
Primary Playback: Asignador de sonido Microsoft
Primary Recording: Micrófono (Realtek High Definit
Open AL Renderer: Software
EAX: True
EAX 1.0: False
EAX 2.0: True
EAX 3.0: False
EAX 4.0: False
EAX 5.0: False
X-RAM: False

Disk Information
----------------
Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
Free: 40.33 GB, Total: 148.71 GB, FS: NTFS, SSD: False
Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
Free: 40.33 GB, Total: 148.71 GB, FS: NTFS, SSD: False
Profiles Path: C:\Users\User\Documents\ProjectReality\Profiles
Free: 40.33 GB, Total: 148.71 GB, FS: NTFS, SSD: False
Update DL Path: C:\Users\User\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 40.33 GB, Total: 148.71 GB, FS: NTFS, SSD: False
Update Log Path: C:\Users\User\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 40.33 GB, Total: 148.71 GB, FS: NTFS, SSD: False

Game Information
----------------
Installed Mods: pr
Current Mod: pr
Version: Standalone - 1.0
PR Version: 1.6.4.3
Language: spanish
Debug Available: False
Large Address: True
Supported Hardware: None

Profile Information
-------------------
Profile 0001: CarlosTGC
Type: Online
View Intro: True
Fullscreen: True
Display Mode: 800x600@60Hz
Display Mode Valid: True
Graphics Scheme: Personalizado
Multisampling: Apagado
VSync: False
Terrain Quality: Bajo
Effects Quality: Alto
Geometry Quality: Bajo
Texture Quality: Bajo
Lighting Quality: Bajo
Dynamic Shadows: Apagado
Dynamic Lights: Apagado
Texture Filtering: Bajo
NoLods Statics: False
NoLods Overgrowth: False
NoLods Terrain: False
Audio Provider: Hardware
Provider Valid: True
Audio Quality: Medio
EAX: True
untouchablelmao
Posts: 9
Joined: 2021-02-28 19:02

Re: Project Reality crash when I try to join any server

Post by untouchablelmao »

AlonTavor wrote:We made a mistake with one of the changes and somehow it works for most people, we'll have a fix sometime this week.

A workaround is to disable DEP for prbf2, but i do not recommend keeping it disabled.
I did it and it works, thank you all for your help.
Alucardednoc
Posts: 5
Joined: 2019-04-04 19:34

Re: Project Reality crash when I try to join any server

Post by Alucardednoc »

Hello there guys.
I got the same problem after the update. the game starts but can not join any server.
***************************************************************************

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Professional  (6.1.7601)
      Architecture: 64 bits
   Current Culture:
       Motherboard: Intel Corporation DG31PR
         Processor: Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz (Physical: 4, Logical: 4)
            Memory: 4,00 GB
      DIMM Modules: J6H1: 2,00 GB @ 800 MHz
                    J6H2: 2,00 GB @ 800 MHz
         Page File: 5,99 GB
    .NET Framework: 4.6+ Release Build: 528049, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Monitor PnP genérico on NVIDIA GeForce GTX 750 Ti
   Display Mode(s): 1360 x 768 (32 bit) @ 60 Hz
    Driver Version: 27.21.14.5730 (457.30)
    Display Memory: 2,00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Asignador de sonido Microsoft
 Primary Recording: Micrófono (Webcam 905)
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 85,62 GB, Total: 111,69 GB, FS: NTFS, SSD: True
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 85,62 GB, Total: 111,69 GB, FS: NTFS, SSD: True
     Profiles Path: C:\Users\shawn\Documents\ProjectReality\Profiles
                    Free: 85,62 GB, Total: 111,69 GB, FS: NTFS, SSD: True
    Update DL Path: C:\Users\shawn\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 85,62 GB, Total: 111,69 GB, FS: NTFS, SSD: True
   Update Log Path: C:\Users\shawn\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 85,62 GB, Total: 111,69 GB, FS: NTFS, SSD: True

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.6.4.3
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: 
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1360x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Low
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Low
  Lighting Quality: Low
   Dynamic Shadows: Low
    Dynamic Lights: Low
 Texture Filtering: Low
    NoLods Statics: False
 NoLods Overgrowth: False
    NoLods Terrain: False
    Audio Provider: Hardware
    Provider Valid: True
     Audio Quality: Medium
               EAX: True

      Profile 0002: 
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1360x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    NoLods Statics: False
 NoLods Overgrowth: False
    NoLods Terrain: False
    Audio Provider: Hardware
    Provider Valid: True
     Audio Quality: Medium
               EAX: True

      Profile 0003: shawn
              Type: Offline
        View Intro: True
        Fullscreen: True
      Display Mode: 1360x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    NoLods Statics: False
 NoLods Overgrowth: False
    NoLods Terrain: False
    Audio Provider: Hardware
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
Alucardednoc
Posts: 5
Joined: 2019-04-04 19:34

Re: Project Reality crash when I try to join any server

Post by Alucardednoc »

in my case DEP its alredy disable.
User avatar
Mats391
PR:BF2 Lead Developer
Posts: 7643
Joined: 2010-08-06 18:06

Re: Project Reality crash when I try to join any server

Post by Mats391 »

Alucardednoc wrote:in my case DEP its alredy disable.
Then please try to create a dump for us using procdump
Image

Mineral: TIL that Wire-guided missiles actually use wire
Post Reply

Return to “PR:BF2 Support”