my game does not start

Help and support regarding PR:BF2 installation and in-game issues
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Gui1k
Posts: 3
Joined: 2022-05-01 01:05

my game does not start

Post by Gui1k »

I'm having a problem starting the game, when I click play the game doesn't open and doesn't show any error box, I've already done the serivodor procedures on discord and nothing works

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System Information
------------------
    Operating System: Microsoft Windows 10 Pro (10.0.19044)
        Architecture: 64 bits
     Current Culture: Portuguese (Guinea-Bissau)
         Motherboard: ASUSTeK COMPUTER INC. H61M-A/BR
           Processor: Intel(R) Core(TM) i3-3240 CPU @ 3.40GHz (Physical: 2, Logical: 4)
              Memory: 16,00 GB
        DIMM Modules: ChannelA-DIMM0: 8,00 GB @ 1333 MHz
                      ChannelB-DIMM0: 8,00 GB @ 1333 MHz
           Page File: 2,88 GB
      .NET Framework: 4.6+ Release Build: 528372, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic Non-PnP Monitor on NVIDIA GeForce GTX 750 Ti
                      Generic PnP Monitor on Intel(R) HD Graphics
     Display Mode(s): 1600 x 900 (32 bit) @ 75 Hz
                      1024 x 768 (32 bit) @ 60 Hz
      Driver Version: 10.18.10.4252
      Display Memory: 2,06 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Microsoft Sound Mapper
   Primary Recording: SteelSeries Sonar - Microphone 
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 23,84 GB, Total: 111,08 GB, FS: NTFS, SSD: True
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 23,84 GB, Total: 111,08 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\guiga\Documents\ProjectReality\Profiles
                      Free: 23,84 GB, Total: 111,08 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\guiga\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 23,84 GB, Total: 111,08 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\guiga\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 23,84 GB, Total: 111,08 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.7.1.1
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: 0001Gui1k
                Type: Online
          View Intro: True
          Fullscreen: True
        Display Mode: 1600x900@75Hz
  Display Mode Valid: True
     Graphics Scheme: High
       Multisampling: 8x
               VSync: False 
     Terrain Quality: High
     Effects Quality: High
    Geometry Quality: High
     Texture Quality: High
    Lighting Quality: High
     Dynamic Shadows: High
      Dynamic Lights: High
   Texture Filtering: High
   Statics Lod-Scale: 5,0
Overgrowth Lod-Scale: 5,0
      NoLods Terrain: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: High
                 EAX: True
PRLauncher.log

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Project Reality Log File
PRLauncher.exe started at: 2022-04-30T20:08:14

Warning: FlashMenu, deleted, killed
Last edited by Gui1k on 2022-05-01 01:14, edited 1 time in total.
Reason: PRLauncher.log
User avatar
Suchar
PR:BF2 Lead Developer
Posts: 2208
Joined: 2016-10-12 13:25
Location: Poland

Re: my game does not start

Post by Suchar »

Code: Select all

Display Mode: 1600x900@75Hz
The engine only accepts @60Hz
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Gui1k
Posts: 3
Joined: 2022-05-01 01:05

Post by Gui1k »

I changed it on my video card and also through the launcher and it didn't work
SemlerPDX
Posts: 530
Joined: 2011-01-16 21:49
Contact:

Re: my game does not start

Post by SemlerPDX »

Suchar wrote:

Code: Select all

Display Mode: 1600x900@75Hz
The engine only accepts @60Hz
Are you trying to say that the engine does not accept 75Hz? Because it certainly allows plenty of other refresh rates to be set other than 60Hz, and it's not like they don't work or anything, either.

Image
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Suchar
PR:BF2 Lead Developer
Posts: 2208
Joined: 2016-10-12 13:25
Location: Poland

Re: my game does not start

Post by Suchar »

Sorry, I should have said "The engine will only accept @60Hz in this case". I think having two monitors with different refresh rates confuses BF2.
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SemlerPDX
Posts: 530
Joined: 2011-01-16 21:49
Contact:

Re: my game does not start

Post by SemlerPDX »

Suchar wrote:Sorry, I should have said "The engine will only accept @60Hz in this case". I think having two monitors with different refresh rates confuses BF2.
No problems here with two monitors with different refresh rates - must be selective as to when it causes issues. Again, he does have a 75Hz display and this doesn't appear to be in the options
Gui1k
Posts: 3
Joined: 2022-05-01 01:05

Re: my game does not start

Post by Gui1k »

SemlerPDX wrote:No problems here with two monitors with different refresh rates - must be selective as to when it causes issues. Again, he does have a 75Hz display and this doesn't appear to be in the options
Okay, but what should I do?
PBAsydney
Posts: 369
Joined: 2016-10-15 22:14

Re: my game does not start

Post by PBAsydney »

Suchar wrote:Sorry, I should have said "The engine will only accept @60Hz in this case". I think having two monitors with different refresh rates confuses BF2.
I run PR at 144Hz on my main monitor with two 60Hz secondary monitors connected, never any issues.
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HITREG CARRY
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Suchar
PR:BF2 Lead Developer
Posts: 2208
Joined: 2016-10-12 13:25
Location: Poland

Re: my game does not start

Post by Suchar »

Gui1k wrote:Okay, but what should I do?
You will need to send us a memory dump.

Instructions are here:
https://www.realitymod.com/forum/showth ... p?t=147961
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