I can't get my nickname back

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J.Bastos
Posts: 27
Joined: 2018-10-13 15:21

I can't get my nickname back

Post by J.Bastos »

I reinstalled my PR and could no longer log into my profile. I linked the account to Steam, but it is not displayed in the "remote profiles" tab. I also cannot enter it through the old profile recovery tab, as it is displayed that the nick is already in use. How can I get it back?
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Mats391
PR:BF2 Lead Developer
Posts: 7643
Joined: 2010-08-06 18:06

Re: I can't get my nickname back

Post by Mats391 »

What is the profile you try to recover? You can PM me, if you do not want to post it publicly. I can then check which steam profile it is linked to.
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Mineral: TIL that Wire-guided missiles actually use wire
J.Bastos
Posts: 27
Joined: 2018-10-13 15:21

Re: I can't get my nickname back

Post by J.Bastos »

Mats391 wrote:What is the profile you try to recover? You can PM me, if you do not want to post it publicly. I can then check which steam profile it is linked to.
Nick: J.Bastos
Member of the SPARTACUS (SPTS) clan since 2020;
2019 - to today | PRSA, CSA, DIVSUL, MANUAL LEVEL UP! and Reality Brasil Administrator.
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Mats391
PR:BF2 Lead Developer
Posts: 7643
Joined: 2010-08-06 18:06

Re: I can't get my nickname back

Post by Mats391 »

The profile is linked to the same account as the profile "Jhonathas01". Is that the one you currently use?
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Mineral: TIL that Wire-guided missiles actually use wire
J.Bastos
Posts: 27
Joined: 2018-10-13 15:21

Re: I can't get my nickname back

Post by J.Bastos »

Mats391 wrote:The profile is linked to the same account as the profile "Jhonathas01". Is that the one you currently use?
I'm not currently playing on any accounts, but "Jhonathas01" belongs to me.
Member of the SPARTACUS (SPTS) clan since 2020;
2019 - to today | PRSA, CSA, DIVSUL, MANUAL LEVEL UP! and Reality Brasil Administrator.
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Mats391
PR:BF2 Lead Developer
Posts: 7643
Joined: 2010-08-06 18:06

Re: I can't get my nickname back

Post by Mats391 »

Jhonathas_01 wrote:I'm not currently playing on any accounts, but "Jhonathas01" belongs to me.
Do you still have access to the steam account that profile got created on? Otherwise you will not be able to retrieve the other profile.
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Mineral: TIL that Wire-guided missiles actually use wire
J.Bastos
Posts: 27
Joined: 2018-10-13 15:21

Re: I can't get my nickname back

Post by J.Bastos »

Mats391 wrote:Do you still have access to the steam account that profile got created on? Otherwise you will not be able to retrieve the other profile.
Yes, I have access.
Member of the SPARTACUS (SPTS) clan since 2020;
2019 - to today | PRSA, CSA, DIVSUL, MANUAL LEVEL UP! and Reality Brasil Administrator.
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Mats391
PR:BF2 Lead Developer
Posts: 7643
Joined: 2010-08-06 18:06

Re: I can't get my nickname back

Post by Mats391 »

Can you retrieve the profile with that account?
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Mineral: TIL that Wire-guided missiles actually use wire
J.Bastos
Posts: 27
Joined: 2018-10-13 15:21

Re: I can't get my nickname back

Post by J.Bastos »

Mats391 wrote:Can you retrieve the profile with that account?
In the "recover old profile" tab, the error 2000 (profile already used) appears with any password I try. In the "remote profiles" tab, nothing appears.
Member of the SPARTACUS (SPTS) clan since 2020;
2019 - to today | PRSA, CSA, DIVSUL, MANUAL LEVEL UP! and Reality Brasil Administrator.
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J.Bastos
Posts: 27
Joined: 2018-10-13 15:21

Re: I can't get my nickname back

Post by J.Bastos »

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Member of the SPARTACUS (SPTS) clan since 2020;
2019 - to today | PRSA, CSA, DIVSUL, MANUAL LEVEL UP! and Reality Brasil Administrator.
Image
User avatar
Mats391
PR:BF2 Lead Developer
Posts: 7643
Joined: 2010-08-06 18:06

Re: I can't get my nickname back

Post by Mats391 »

Please PM me the steam id of the account you are using. I will double check it is the correctly linked.
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Mineral: TIL that Wire-guided missiles actually use wire
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