game wont launch (win 11)

[cyber_buster127]

The launcher works just fine but when i click on play the launcher just closes and the game never actually launches (i am on win 11 if that matters and i have tried restarting my pc already)

[PvtNewb]

The launcher works just fine but when i click on play the launcher just closes and the game never actually launches (i am on win 11 if that matters and i have tried restarting my pc already)

Send your support info here so we can take a look at your system and the logs.

[cyber_buster127]

Send your support info here so we can take a look at your system and the logs.

Code: Select all

System Information
------------------
    Operating System: Microsoft Windows 11 Home (10.0.22621)
        Architecture: 64-bit
     Current Culture: Greek (Greece)
         Motherboard: ASUSTeK COMPUTER INC. PRIME B450M-A II
           Processor: AMD Ryzen 5 3600 6-Core Processor               (Physical: 6, Logical: 12)
              Memory: 16,00 GB
        DIMM Modules: DIMM_A2: 8,00 GB @ 3200 MHz
                      DIMM_B2: 8,00 GB @ 3200 MHz
           Page File: 34,00 GB
      .NET Framework: 4.6+ Release Build: 533320, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on AMD Radeon RX 6600
     Display Mode(s): 1920 x 1080 (32 bit) @ 75 Hz
      Driver Version: 31.0.23013.3005
      Display Memory: 4,00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Microsoft Sound Mapper
   Primary Recording: Microphone (2- USBFC1 X)
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 542,75 GB, Total: 930,74 GB, FS: NTFS, SSD: True
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 542,75 GB, Total: 930,74 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\User\Documents\ProjectReality\Profiles
                      Free: 542,75 GB, Total: 930,74 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\User\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 542,75 GB, Total: 930,74 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\User\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 542,75 GB, Total: 930,74 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.7.4.5
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: cyber_buster127
                Type: Online
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@75Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: True
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-01-15T19:51:29

Warning: Unable to delete fci

 > The process cannot access the file 'C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\vars\fci' because it is being used by another process.

[PvtNewb]

Seems like you have a third party antivirus that's blocking PR, look for things like McAfee, Avast, AVG, 360 security and uninstall them.
Windows' built-in antivirus is plenty strong since it's also using the integrated secure processor anyway.

[cyber_buster127]

I uninstalled avast (the only 3rd party antivirus i have) but the game still does not launch

[PvtNewb]

Then you have to send us procdump so we can analyze why it keeps crashing.
Follow the instructions on this page, you can upload the dumps to gdrive or mediafire then send the link here.

[cyber_buster127]

I have sent you a private message with the link since i cant sent the link here for some reason, i submited the message but it was never actually uploaded.

[PvtNewb]

I have sent you a private message with the link since i cant sent the link here for some reason, i submited the message but it was never actually uploaded.

I'm very sorry for the late response, I've sent your crash dump to the devs for analysis.

[cyber_buster127]

Oh its alright, thanks

[heitz]

The launcher works just fine but when i click on play the launcher just closes and the game never actually launches (i am on win 11 if that matters and i have tried restarting my pc already)

I have had exactly the same problem, I thought there was an error in the installation but even reinstalling there is no difference

[R1CARDO.abb]

I was having this issue yesterday. I had to format the pc and now it works. (Using Win10)