Game freeze
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Frogg.FTP
- Posts: 2
- Joined: 2024-05-07 13:31
Game freeze
My game freezes every time i get hit or die, please help me i have all my settings on default too.
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PvtNewb
- Support Technician
- Posts: 131
- Joined: 2018-04-26 23:50
Re: Game freeze
Please send your support info to this thread so we can take a look at your system.Frogg.FTP wrote:My game freezes every time i get hit or die, please help me i have all my settings on default too.


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Frogg.FTP
- Posts: 2
- Joined: 2024-05-07 13:31
Re: Game freeze
PvtNewb wrote:Please send your support info to this thread so we can take a look at your system.
Code: Select all
System Information
------------------
Operating System: Microsoft Windows 11 Pro (10.0.22631)
Architecture: 64-bit
Current Culture: English (United States)
Motherboard: ASUSTeK COMPUTER INC. X1504ZA
Processor: 12th Gen Intel(R) Core(TM) i5-1235U (Physical: 10, Logical: 12)
Memory: 16.00 GB
DIMM Modules: Controller0-ChannelA: 8.00 GB @ 3200 MHz
Controller1-ChannelA-DIMM0: 8.00 GB @ 3200 MHz
Page File: 8.00 GB
.NET Framework: 4.6+ Release Build: 533320, Runtime: 4.0.30319.42000
Display Information
-------------------
Display Device(s): Generic PnP Monitor on Intel(R) Iris(R) Xe Graphics
Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
Driver Version: 31.0.101.4255
Display Memory: 1024.00 MB
Multisampling: 2, 4, 8
DPI: 120 (125%)
Audio Information
-----------------
Primary Playback: Microsoft Sound Mapper
Primary Recording: Microphone Array (Realtek(R) Au
Open AL Renderer: Software
EAX: True
EAX 1.0: False
EAX 2.0: True
EAX 3.0: False
EAX 4.0: False
EAX 5.0: False
X-RAM: False
Disk Information
----------------
Install Path: D:\Games
Free: 552.68 GB, Total: 931.51 GB, FS: NTFS, SSD: Unknown
Mod Path: D:\Games\mods\pr
Free: 552.68 GB, Total: 931.51 GB, FS: NTFS, SSD: Unknown
Profiles Path: C:\Users\Mihai\Documents\ProjectReality\Profiles
Free: 28.34 GB, Total: 135.49 GB, FS: NTFS, SSD: True
Update DL Path: C:\Users\Mihai\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 28.34 GB, Total: 135.49 GB, FS: NTFS, SSD: True
Update Log Path: C:\Users\Mihai\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 28.34 GB, Total: 135.49 GB, FS: NTFS, SSD: True
Game Information
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Installed Mods: pr
Current Mod: pr
Version: Standalone - 1.0
PR Version: 1.7.4.5
Language: english
Debug Available: False
Large Address: True
Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None
Profile Information
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Profile 0001: FROG.FTP
Type: Online
Last Used Profile: True
View Intro: False
Fullscreen: True
Display Mode: 1920x1080@60Hz
Display Mode Valid: True
Graphics Scheme: Medium
Multisampling: Off
VSync: False
Terrain Quality: Low
Effects Quality: High
Geometry Quality: Low
Texture Quality: Medium
Lighting Quality: Low
Dynamic Shadows: Medium
Dynamic Lights: Medium
Texture Filtering: Medium
Statics Lod-Scale: 1.0
Overgrowth Lod-Scale: 1.0
Use advanced shaders: False
Audio Provider: Hardware
Provider Valid: True
Audio Quality: Medium
EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-05-17T18:03:53
Warning: Unable to find localized text for id: HUD_LEVELNAME_
Warning: Unable to find localized text for id: HUD_LEVELNAME_
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PvtNewb
- Support Technician
- Posts: 131
- Joined: 2018-04-26 23:50
Re: Game freeze
Looks like you're running a very old version of the Xe Graphics driver, install the new one from here https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.htmlFrogg.FTP wrote:Code: Select all
Processor: 12th Gen Intel(R) Core(TM) i5-1235U (Physical: 10, Logical: 12) Display Information ------------------- Display Device(s): Generic PnP Monitor on Intel(R) Iris(R) Xe Graphics Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz Driver Version: 31.0.101.4255 Display Memory: 1024.00 MB Multisampling: 2, 4, 8 DPI: 120 (125%)
The newest version as of my writing is the 5522 driver.

