ERROR 1301 & secure SSL/TLS channel

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Le_Big_Mac_25
Posts: 2
Joined: 2025-12-23 23:41

ERROR 1301 & secure SSL/TLS channel

Post by Le_Big_Mac_25 »

Good afternoon,
I've been playing PR for years, and in fact I was playing until a few months ago without any problems, until yesterday.
In short, I log in through STEAM without any problems, but when I try to log in with my internet username, I get “Error 1301...etc etc.”
Checking the “Support” tab, under “Support Info,” at the end of all the information, I get:
"Warning: Unable to load latest version information

> Request canceled: Unable to create a secure SSL/TLS channel."

This is the first time this has happened to me. I tried changing the DNS to Google's (8.8.4.4), but it doesn't seem to have any effect.

If anyone can help, I would be very grateful.

Good afternoon and Merry Christmas to all.

This is my "Support Info":

Code: Select all

System Information
------------------
    Operating System: Microsoft Windows 7 Ultimate  (6.1.7601)
        Architecture: 64 bits
     Current Culture: Spanish (Bolivarian Republic of Venezuela)
         Motherboard: ASUSTeK COMPUTER INC. SABERTOOTH 990FX R2.0
           Processor: AMD FX(tm)-8350 Eight-Core Processor            (Physical: 4, Logical: 8)
              Memory: 16,00 GB
        DIMM Modules: DIMM1: 8,00 GB @ 1066 MHz
                      DIMM3: 8,00 GB @ 1066 MHz
           Page File: 15,90 GB
      .NET Framework: 4.6+ Release Build: 528049, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Monitor PnP genérico on NVIDIA GeForce GTX 660
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 30.0.14.7212 (472.12)
      Display Memory: 2,00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Asignador de sonido Microsoft
   Primary Recording: Micrófono (Realtek High Definit
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False
       Profiles Path: C:\Users\Lee-Moon-Son\Documents\ProjectReality\Profiles
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False
      Update DL Path: C:\Users\Lee-Moon-Son\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False
     Update Log Path: C:\Users\Lee-Moon-Son\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.8.1.2
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: Le_Big_Mac
                Type: Online
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Custom
       Multisampling: 4x
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: High
     Texture Quality: High
    Lighting Quality: High
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: High
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: High
                 EAX: True

        Profile 0002: Le_Big_Mac
                Type: Offline
   Last Used Profile: True
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Custom
       Multisampling: 4x
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: High
     Texture Quality: High
    Lighting Quality: High
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: High
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: High
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2025-12-24T15:35:02

Warning: Unable to load latest version information

 > Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.

User avatar
bad_nade
Support Technician
Posts: 1497
Joined: 2008-04-06 18:26
Location: Finland

Re: ERROR 1301 & secure SSL/TLS channel

Post by bad_nade »

Le_Big_Mac_25 wrote: 2025-12-24 19:53 Good afternoon,
I've been playing PR for years, and in fact I was playing until a few months ago without any problems, until yesterday.
In short, I log in through STEAM without any problems, but when I try to log in with my internet username, I get “Error 1301...etc etc.”
Checking the “Support” tab, under “Support Info,” at the end of all the information, I get:
"Warning: Unable to load latest version information

> Request canceled: Unable to create a secure SSL/TLS channel."

This is the first time this has happened to me. I tried changing the DNS to Google's (8.8.4.4), but it doesn't seem to have any effect.

If anyone can help, I would be very grateful.

Good afternoon and Merry Christmas to all.

This is my "Support Info":

Code: Select all

System Information
------------------
    Operating System: Microsoft Windows 7 Ultimate  (6.1.7601)
        Architecture: 64 bits
     Current Culture: Spanish (Bolivarian Republic of Venezuela)
         Motherboard: ASUSTeK COMPUTER INC. SABERTOOTH 990FX R2.0
           Processor: AMD FX(tm)-8350 Eight-Core Processor            (Physical: 4, Logical: 8)
              Memory: 16,00 GB
        DIMM Modules: DIMM1: 8,00 GB @ 1066 MHz
                      DIMM3: 8,00 GB @ 1066 MHz
           Page File: 15,90 GB
      .NET Framework: 4.6+ Release Build: 528049, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Monitor PnP genérico on NVIDIA GeForce GTX 660
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 30.0.14.7212 (472.12)
      Display Memory: 2,00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Asignador de sonido Microsoft
   Primary Recording: Micrófono (Realtek High Definit
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False
       Profiles Path: C:\Users\Lee-Moon-Son\Documents\ProjectReality\Profiles
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False
      Update DL Path: C:\Users\Lee-Moon-Son\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False
     Update Log Path: C:\Users\Lee-Moon-Son\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.8.1.2
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: Le_Big_Mac
                Type: Online
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Custom
       Multisampling: 4x
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: High
     Texture Quality: High
    Lighting Quality: High
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: High
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: High
                 EAX: True

        Profile 0002: Le_Big_Mac
                Type: Offline
   Last Used Profile: True
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Custom
       Multisampling: 4x
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: High
     Texture Quality: High
    Lighting Quality: High
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: High
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: High
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2025-12-24T15:35:02

Warning: Unable to load latest version information

 > Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.

This is a certificate error. Windows 7 is so old that it's not supported anymore, not by us, not by Microsoft. You might get it working if you update root certificates manually but we really can't help with that viewtopic.php?t=152187
Le_Big_Mac_25
Posts: 2
Joined: 2025-12-23 23:41

Re: ERROR 1301 & secure SSL/TLS channel

Post by Le_Big_Mac_25 »

bad_nade wrote: 2025-12-24 21:45
Le_Big_Mac_25 wrote: 2025-12-24 19:53 Good afternoon,
I've been playing PR for years, and in fact I was playing until a few months ago without any problems, until yesterday.
In short, I log in through STEAM without any problems, but when I try to log in with my internet username, I get “Error 1301...etc etc.”
Checking the “Support” tab, under “Support Info,” at the end of all the information, I get:
"Warning: Unable to load latest version information

> Request canceled: Unable to create a secure SSL/TLS channel."

This is the first time this has happened to me. I tried changing the DNS to Google's (8.8.4.4), but it doesn't seem to have any effect.

If anyone can help, I would be very grateful.

Good afternoon and Merry Christmas to all.

This is my "Support Info":

Code: Select all

System Information
------------------
    Operating System: Microsoft Windows 7 Ultimate  (6.1.7601)
        Architecture: 64 bits
     Current Culture: Spanish (Bolivarian Republic of Venezuela)
         Motherboard: ASUSTeK COMPUTER INC. SABERTOOTH 990FX R2.0
           Processor: AMD FX(tm)-8350 Eight-Core Processor            (Physical: 4, Logical: 8)
              Memory: 16,00 GB
        DIMM Modules: DIMM1: 8,00 GB @ 1066 MHz
                      DIMM3: 8,00 GB @ 1066 MHz
           Page File: 15,90 GB
      .NET Framework: 4.6+ Release Build: 528049, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Monitor PnP genérico on NVIDIA GeForce GTX 660
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 30.0.14.7212 (472.12)
      Display Memory: 2,00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Asignador de sonido Microsoft
   Primary Recording: Micrófono (Realtek High Definit
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False
       Profiles Path: C:\Users\Lee-Moon-Son\Documents\ProjectReality\Profiles
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False
      Update DL Path: C:\Users\Lee-Moon-Son\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False
     Update Log Path: C:\Users\Lee-Moon-Son\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 41,14 GB, Total: 465,66 GB, FS: NTFS, SSD: False

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.8.1.2
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: Le_Big_Mac
                Type: Online
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Custom
       Multisampling: 4x
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: High
     Texture Quality: High
    Lighting Quality: High
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: High
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: High
                 EAX: True

        Profile 0002: Le_Big_Mac
                Type: Offline
   Last Used Profile: True
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Custom
       Multisampling: 4x
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: High
     Texture Quality: High
    Lighting Quality: High
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: High
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: High
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2025-12-24T15:35:02

Warning: Unable to load latest version information

 > Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.

This is a certificate error. Windows 7 is so old that it's not supported anymore, not by us, not by Microsoft. You might get it working if you update root certificates manually but we really can't help with that viewtopic.php?t=152187
Thank you, ill see what i can do about it!
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