.609 Server Crashes

Wolfe · Post by **Wolfe** » 2007-07-19 04:52

It seems that servers are crashing every 2-3 maps; seems to be random; no specific maps. Not just ours, but other servers as well. Any other server admins/players notice this?

Post by **eggman** » 2007-07-19 05:04

any log info?

type of server?

running abr?

Wolfe · Post by **Wolfe** » 2007-07-19 05:22

Will try to get some log info, but in the meantime

it's PROS
64 player
PB Streaming
No ABR
Windows Server

Also, if you look at the server monitor stats for each server, they're like roller coasters. up, down. up, down.

Post by **eggman** » 2007-07-19 05:28

Wolfe wrote:Also, if you look at the server monitor stats for each server, they're like roller coasters. up, down. up, down.

Can you show me an example of that?

Also need to know the maps when a server crashes if possible. Unfortunately Windows servers dont give very good logging info. Linux servers provide much better crash logs.

Wolfe · Post by **Wolfe** » 2007-07-19 06:55

click on my sig for our server stats

Stats Page:
TF21
Tactical Gamer

other servers

Note that the server population history is up/down all day. These are server crashes.

Post by **eggman** » 2007-07-19 07:37

Any admins with a Linux server able to provide log data? Never had a lot of crashes during the open beta, so my thinking is it might be related to some of the maps not tested in open beta, need to see if we can figure out what maps are running when the server crashes.

Wolfe · Post by **Wolfe** » 2007-07-19 09:38

Server crashed on the following maps tonight:

Quai
Phoenix
Operation Ghost Train

And it wasn't just us. When our server would crash, we would migrate over to another populated server. After a map or two that server would crash, and we'd move to another or back to ours.

We always knew another server crashed when our server would go from 20-50 people in less than 5 minutes, then watch players complain that the other server just crashed. Also, been hearing tales about CTD's on map changes. Not sure if it's related.

Like I said, look at the server stats for the top servers. They're full, crash, lose population, then regain it after a different server crashes. Would like to hear from other server admins on this too.

applplyr6 · Post by **applplyr6** » 2007-07-19 14:04

I find that on my game the maps don't load at all so I haven't played the game yet

[DVB]Neo.US · Post by **[DVB]Neo.US** » 2007-07-19 17:47

Hi Wolfe,

We've been running 0.6 since the release without the first server crash. Our OS is Windows Server 2003. We have run all the maps without any problems. I hope you get it sorted soon.

Neo

Wolfe · Post by **Wolfe** » 2007-07-20 20:23

Update: Hackers.

We had no server crashes yesterday, however we did have 2 instances where everyone on the server instantly had 300-500 pings each. I've never seen that happen on any game. Memory leak or something more...? Restarting the server cleared it.

I should note that on the day that several servers were crashing and just before it began to happen, we had problems with hackers. First, a player by the name of EA Admin Chuck shows up. I asked that he remove his name font and title or I would remove it for him. I should have insta banned him without saying a word, but he said "ok" then about 100 supply crates started dropping from the sky on Ghost Train. He left before I could ban him.

On the following maps the same day, we mysteriously had issues with people not being able to be the commander; it would accept then insta-resign you. This lasted for serveral maps on and off. Then more supply crates rained down. We also saw several people with aim-bots; basically running around with shotguns doing crazy spinning/jumping shots that would insta-kill at range. Then the map crashes began. Every 2-3 maps across several servers.

Strangely enough yesterday, the map crashes stopped. Everyone could be the commander, and supply crates were no longer raining from the sky.

I dunno... I'm suspicious. Hackers with aimbots and commander hacks for sure, but did they also cause the server crashes with dns attacks? It would explain quite a bit...

Post by **TheRealFritz** » 2007-07-21 20:08

Commander hack... Be sure you use the latest master ban list from http://www.punksbusted.com, that should filter out a lot of undesirable hackers.