PR 1.0 disconnects after like 15 minutes

Help and support regarding PR:BF2 installation and in-game issues
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matty1053
Posts: 2007
Joined: 2013-07-03 00:17

Post by matty1053 »

You need ideas ?
Something that is disconnectin from the server
I am gonna play some COH 2 while waiting for a fix hopefully
(Please take ur time devs it's a long game)
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samthegreat4
Posts: 185
Joined: 2010-06-13 10:46

Re: PR 1.0 disconnects after like 15 minutes

Post by samthegreat4 »

matty1053 wrote:You need ideas ?
Something that is disconnectin from the server
I am gonna play some COH 2 while waiting for a fix hopefully
(Please take ur time devs it's a long game)
I tried playing on my Laptop (just installed PR 1.0).. I got kicked after 45 minutes because I was AFK. But I didn't get disconnected even 1 time!.. Wtf.. My laptop is on a wireless connection on the same router that my PC is connected to with a LAN cable.

I don't get this fucking shit :? ??:
Herbiie
''I never have had to wait for deviation, all you have to do is fire from the hip alot screaming like a girl like I do and you'll be fine.''

http://www.youtube.com/watch?v=v3bVctvzcwQ&feature=related
Some comment on IDF movie
''Key words: two dead terrorists. End of story. High fuckin 5.''
X1 Spriggan
Retired PR Developer
Posts: 427
Joined: 2007-08-31 04:24

Re: PR 1.0 disconnects after like 15 minutes

Post by X1 Spriggan »

Im going back and suspecting PB. Does this log help?
Starting PunkBuster Service Tests (v0.993) (08/11/13 13:03:13)
Checking OS
Windows NT 6.1 (build 7601, Service Pack 1) 64-bit
Checking PnkBstrA service status RUNNING
Checking PnkBstrA Version OK (1036)
Extracting "PnkBstrB.exe" to:
"C:\Users\Anthony\AppData\Roaming\PnkBstrB.exe"
OK
Checking firewall settings OFF
Is PnkBstrA explicitly allowed?
C:\Windows\system32\PnkBstrA.exe NO
Is PnkBstrB explicitly allowed?
C:\Windows\system32\PnkBstrB.exe NO
Checking if PnkBstrB is running RUNNING
Manually stopping PnkBstrB STOPPED
Getting port for PnkBstrA OK (44301)
Opening socket for packet send OK
Sending version packet to PnkBstrA SENT
Receiving version from PnkBstrA OK
Received 6 bytes from 127.0.0.1:44301
Response = 8081 (ms) Version = v1036
Getting PnkBstrB install instance OK
Sending start packet to PnkBstrA SENT
Waiting for packet from PnkBstrA OK
Received 3 bytes from 127.0.0.1:44301
Response = 16224 (ms) PnkBstrB started.
Load SUCCESSFUL.
Watching for PnkBstrB instance change (1) CHANGED (2)
Getting port for PnkBstrB OK (45301)
Sending version packet to PnkBstrB SENT
Receiving version from PnkBstrB OK
Received 5 bytes from 127.0.0.1:45301
Response = 2995 (ms) Version = 2202
Checking PnkBstrK driver status NOT FOUND
Manually stopping PnkBstrB STOPPED
Removing test PnkBstrB file OK

----------------------------------
Tests finished.

[17:21] Falkun: im making spaghetti
[17:21] Falkun: lal
[17:22] Falkun: i'll put some in an envelope for you
Elephants in the forest
Posts: 12
Joined: 2013-08-03 00:55

Re: PR 1.0 disconnects after like 15 minutes

Post by Elephants in the forest »

well, about 3 days ago i played 3 fulls rounds. felt content that I had worked the problem out, took a break for a couple days, hopped on this morning, and the problem is back.

Please, PR staff, make it clear that you are trying to help us.
samthegreat4
Posts: 185
Joined: 2010-06-13 10:46

Re: PR 1.0 disconnects after like 15 minutes

Post by samthegreat4 »

Elephants in the forest wrote:well, about 3 days ago i played 3 fulls rounds. felt content that I had worked the problem out, took a break for a couple days, hopped on this morning, and the problem is back.

Please, PR staff, make it clear that you are trying to help us.
I feel you man. It's so terribly strange that it works on my laptop which is using the same connection only wireless. Apparently it's something to do with the Windows installation or something or the LAN drivers maybe.
Herbiie
''I never have had to wait for deviation, all you have to do is fire from the hip alot screaming like a girl like I do and you'll be fine.''

http://www.youtube.com/watch?v=v3bVctvzcwQ&feature=related
Some comment on IDF movie
''Key words: two dead terrorists. End of story. High fuckin 5.''
skooterkid23
Posts: 60
Joined: 2007-11-02 22:48

Re: PR 1.0 disconnects after like 15 minutes

Post by skooterkid23 »

Can you guys play BF2 fine? I can't, so it's not PR that's causing the problem, its BF2.
Elephants in the forest
Posts: 12
Joined: 2013-08-03 00:55

Re: PR 1.0 disconnects after like 15 minutes

Post by Elephants in the forest »

skooterkid23 wrote:Can you guys play BF2 fine? I can't, so it's not PR that's causing the problem, its BF2.
Confirmed, I get this same error in BF2.
samthegreat4
Posts: 185
Joined: 2010-06-13 10:46

Re: PR 1.0 disconnects after like 15 minutes

Post by samthegreat4 »

samthegreat4 wrote:I feel you man. It's so terribly strange that it works on my laptop which is using the same connection only wireless. Apparently it's something to do with the Windows installation or something or the LAN drivers maybe.
SCRATCH THAT

I'm getting disconnected on my laptop as well.. just randomly took a bit longer I guess.
Herbiie
''I never have had to wait for deviation, all you have to do is fire from the hip alot screaming like a girl like I do and you'll be fine.''

http://www.youtube.com/watch?v=v3bVctvzcwQ&feature=related
Some comment on IDF movie
''Key words: two dead terrorists. End of story. High fuckin 5.''
dave61218
Posts: 45
Joined: 2013-07-04 02:26

Re: PR 1.0 disconnects after like 15 minutes

Post by dave61218 »

Devs or tech mods, this single topic has reached 13 pages worth of problems. Can you let us know we are actually being heard?
samthegreat4
Posts: 185
Joined: 2010-06-13 10:46

Re: PR 1.0 disconnects after like 15 minutes

Post by samthegreat4 »

dave61218 wrote:Devs or tech mods, this single topic has reached 13 pages worth of problems. Can you let us know we are actually being heard?
Yeah, would be good to hear something from the devs.
Herbiie
''I never have had to wait for deviation, all you have to do is fire from the hip alot screaming like a girl like I do and you'll be fine.''

http://www.youtube.com/watch?v=v3bVctvzcwQ&feature=related
Some comment on IDF movie
''Key words: two dead terrorists. End of story. High fuckin 5.''
dave61218
Posts: 45
Joined: 2013-07-04 02:26

Re: PR 1.0 disconnects after like 15 minutes

Post by dave61218 »

Best strategy for a hacker?

1.Make an amazing game/mod that kicks players after 15 minutes.
2.Sit back as they willingly lower their computer security to the bare minimum to attempt to play without being kicked
3.ATTACK!!
sprint113
Posts: 113
Joined: 2009-12-08 03:45

Re: PR 1.0 disconnects after like 15 minutes

Post by sprint113 »

I had this issue in 0.98, which I initially suspected to be related to punkbuster. This affected both PR and vBF2, suggesting that it is a core engine issue and not directly related to PR. I still have some suspicions that it may be a UDP flood protection that my ISP (Comcast) is using, since I have disabled the router and OS firewall. I monitored a couple rounds with Wireshark and found that I was sending packets out but not getting anything from the server.

Aside from updating and rolling back drivers, I eventually completely wiped BF2 from my system. After which, perhaps by coincidence, I was able to play again (now disconnects occur maybe once every couple hours, if that). If this was the cause, it could be due to BF2's netcode optimizer/latency compenstation values getting thrown off by a bad lag spike and then getting stuck in an invalid region, and the wipe cleared out improper values from the Usersettings.con file.

The other thought could be along the line of why people with X-Fi soundcards cannot play with X-Fi mode/Ultra high sound setting combination. For whatever reason, graphic-intense scenes (e.g. explosions) in BF2 will cause DPC latency to spike up to 2 seconds. This causes various devices to be starved of data. In the case of the X-Fi, this results in corrupted sound. This could also affect network cards in a similar way, causing the card to behave as if it lost its internet connection for a couple seconds, disconnecting from the server.
matty1053
Posts: 2007
Joined: 2013-07-03 00:17

Re: PR 1.0 disconnects after like 15 minutes

Post by matty1053 »

sprint113 wrote:I had this issue in 0.98, which I initially suspected to be related to punkbuster. This affected both PR and vBF2, suggesting that it is a core engine issue and not directly related to PR. I still have some suspicions that it may be a UDP flood protection that my ISP (Comcast) is using, since I have disabled the router and OS firewall. I monitored a couple rounds with Wireshark and found that I was sending packets out but not getting anything from the server.

Aside from updating and rolling back drivers, I eventually completely wiped BF2 from my system. After which, perhaps by coincidence, I was able to play again (now disconnects occur maybe once every couple hours, if that). If this was the cause, it could be due to BF2's netcode optimizer/latency compenstation values getting thrown off by a bad lag spike and then getting stuck in an invalid region, and the wipe cleared out improper values from the Usersettings.con file.

The other thought could be along the line of why people with X-Fi soundcards cannot play with X-Fi mode/Ultra high sound setting combination. For whatever reason, graphic-intense scenes (e.g. explosions) in BF2 will cause DPC latency to spike up to 2 seconds. This causes various devices to be starved of data. In the case of the X-Fi, this results in corrupted sound. This could also affect network cards in a similar way, causing the card to behave as if it lost its internet connection for a couple seconds, disconnecting from the server.
!!!!!
ME TOO! :)
I had this same exact issue on .98! :(
.973 didn't have no problems at all.
I have comcast too, (I got it on Feburary 2nd or 7th I can't remember)

Do you have a fix?


**Does anyone have a "freeze", but you can still hear people on mumble, then boom... DC?

Hard to explain the question above ^

It's like your playing, then it's like the game froze, then disconnection.
It's also doing this on vBF2! Also I tried on FH2 and it did it too! :\

I know the devs are working hard. They have lives too! :)
Last edited by matty1053 on 2013-08-12 16:29, edited 1 time in total.
Reason: my mom told me so
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: PR 1.0 disconnects after like 15 minutes

Post by LITOralis.nMd »

We are working on this problem in the Dev Team forums.

For now, anyone with Vista/7/8 , can you please do the following:
1. record the exact time of your CTDs
2. Start Event Viewer
Getting started
You can find and launch Event Viewer by opening the Control Panel, accessing the System and Security category, selecting the Administrative Tools item, and double-clicking the Event Viewer icon. However, you can also simply click the Start button, type Event in the Start Search box, and press Enter once Event Viewer appears and the top of the results display.
3. Custom filter for Error ID 1002 ID 1003 and ID 1014 in Adminstrative tasks:

Tutorial on using Event Viewer and custom filters: Use Windows 7 Event Viewer to track down issues that cause slower boot times - TechRepublic

You should end up seeing something like this:
http://imageshack.us/f/96/eventviewer.png/
Image



4. See if the CTD time and the Error ID 1003 are roughly the same, within a few seconds of each other.

IF you see this pattern, we need to know
if you have a static IP from router to PC.
if you do not have a static IP from router to PC, what is the DHCP renewal period set to in your router settings.
And for everyone, we need make , model and firmware revisions of your routers.


We're working on a concept that DHCP renewal requests are altering the packet flow of PRBF2.exe netcode.
Last edited by LITOralis.nMd on 2013-08-12 18:00, edited 1 time in total.
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: PR 1.0 disconnects after like 15 minutes

Post by LITOralis.nMd »

If you want to help us test this,
Set a static IP from router to your PC
change the DHCP CLient Lease time to the maximum allowed, (usually 9999 minutes)
For Cisco retail Routers, should look something like this:
Imageshack - dhcp.png
Image
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: PR 1.0 disconnects after like 15 minutes

Post by LITOralis.nMd »

You can check on the lease expire time, etc.. from ipconfig /all

1. run Command Prompt
2. type in ipconfig /all

example
Wireless adapter Local Area Connection:
Lease Obtained. . . . . . . . . . : Monday, August 12, 2013 10:44:35 AM
Lease Expires . . . . . . . . . . : Tuesday, August 13, 2013 10:44:35 AM
matty1053
Posts: 2007
Joined: 2013-07-03 00:17

Re: PR 1.0 disconnects after like 15 minutes

Post by matty1053 »

'[R-COM wrote:LITOralis.nMd;1934699']If you want to help us test this,
Set a static IP from router to your PC
change the DHCP CLient Lease time to the maximum allowed, (usually 9999 minutes)
For Cisco retail Routers, should look something like this:
Imageshack - dhcp.png
Image
What do you mean by this?

For my DHCP Lease time...

Here are pics of my router's menu.

I have the troubleshooting logs for my routers firewall...
It starts from the time I started playing the round:

Start: 18:49:40, 2013-08-11
Disconnected from server: 19:06:31, 2013-08-11


A little bit over 15 min :P

*First PIC... Should I set my DHCP lease to forever? or 9999 (max) weeks?

Note, the troubleshooting logs might be a pain to read.

EDIT, I changed my DHCP lease to 52 weeks... (1year.)
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samthegreat4
Posts: 185
Joined: 2010-06-13 10:46

Re: PR 1.0 disconnects after like 15 minutes

Post by samthegreat4 »

This is what I get, I have a static IP though (setup in my LAN adapter IPV4 tab). Does this still matter with a static IP address?
Image

I'll try PR now.
Herbiie
''I never have had to wait for deviation, all you have to do is fire from the hip alot screaming like a girl like I do and you'll be fine.''

http://www.youtube.com/watch?v=v3bVctvzcwQ&feature=related
Some comment on IDF movie
''Key words: two dead terrorists. End of story. High fuckin 5.''
matty1053
Posts: 2007
Joined: 2013-07-03 00:17

Re: PR 1.0 disconnects after like 15 minutes

Post by matty1053 »

samthegreat4 wrote:This is what I get, I have a static IP though (setup in my LAN adapter IPV4 tab). Does this still matter with a static IP address?


I'll try PR now.
Most likely it will be the same... Disconnection issues.
My buddy on PR just tried that and he said still same issue.


EDIT:
Someone said my speed isn't fast enough...

http://www.speedtest.net/my-result/2896607818

Bull Poop it isn't enough!
Last edited by matty1053 on 2013-08-12 19:44, edited 2 times in total.
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LITOralis.nMd
Retired PR Developer
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Re: PR 1.0 disconnects after like 15 minutes

Post by LITOralis.nMd »

matty, those troubleshooting logs are almost certainly recording your PR CTD times within a second or two.

This is good folks, we're getting there.

Matty, I was on holiday, I flushed my brain out with alcohol and need to re ask yousome basic Q's:

wired or wireless?
static IP or dynamic IP to your gaming PC?
which router, make and model, and which firmware revision?
Do you have many other clients connecting to the router, i.e. other people's PCs/tablets/smartphones/whatever?
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