PR 1.0.35.0 SOUND CRASHING

Help and support regarding PR:BF2 installation and in-game issues
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Chaos 508
Posts: 21
Joined: 2010-11-29 00:02

PR 1.0.35.0 SOUND CRASHING

Post by Chaos 508 »

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Home Premium  (6.1.7601)
      Architecture: 64-bit
          Language: English (United States)
       Motherboard: PEGATRON CORPORATION 2AB5
         Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (Physical: 4, Logical: 4)
            Memory: 8.00 GB
      DIMM Modules: DIMM2: 4.00 GB @ 1333 MHz
                    DIMM4: 4.00 GB @ 1333 MHz
         Page File: 7.98 GB
    .NET Framework: 4.0

Display Information
-------------------
 Display Device(s): Acer S201HL(Analog) on NVIDIA GeForce GT 545 
                    HP w1707 Wide LCD Monitor on NVIDIA GeForce GT 545 
   Display Mode(s): 1600 x 900 (32 bit) @ 60 Hz
                    1440 x 900 (32 bit) @ 60 Hz
    Driver Version: 9.18.13.1106 (311.06)
    Display Memory: 3.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers / Headphones (IDT High
 Primary Recording: Microphone (IDT High Definition
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\EA GAMES\Battlefield 2
                    Free: 217.34 GB, Total: 914.50 GB, NTFS
          Mod Path: C:\Program Files (x86)\EA GAMES\Battlefield 2\mods\pr
                    Free: 217.34 GB, Total: 914.50 GB, NTFS
     Profiles Path: C:\Users\Tim Admin\Documents\ProjectReality\Profiles
                    Free: 217.34 GB, Total: 914.50 GB, NTFS
    Update DL Path: C:\Users\Tim Admin\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 217.34 GB, Total: 914.50 GB, NTFS
   Update Log Path: C:\Users\Tim Admin\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 217.34 GB, Total: 914.50 GB, NTFS

Game Information
----------------
      CD Key Valid: True
    Installed Mods: bf2, fh2, pr, sandbox, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.0.35.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: [508th_PIR]Chaos
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1600x900@60Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: Off
             VSync: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
So this is kind of a new problem I've been facing. Since updating to 1.0.35.0 I've been having trouble with my entire computers sound crashing. It's never been a problem before, but as soon as I load completely into a server (I tried multiple servers) it usually crashes and I can't hear not only the game, but I can't hear mumble or teamspeak 3. I tried researching the issue on the forum and the closest solution I read was installing teamspeak 32 bit version. Now, I tried that and for about 30 minutes it seemed to work okay, but it ended up doing it again. Once I exit PR and Teamspeak, for some reason my computer starts playing sound again and working. I have no clue why this is doing this :(
smgunsftw
Posts: 242
Joined: 2012-10-26 21:43

Re: PR 1.0.35.0 SOUND CRASHING

Post by smgunsftw »

Try changing audio quality to high?
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: PR 1.0.35.0 SOUND CRASHING

Post by LITOralis.nMd »

Audio Provider: Software
Provider Valid: True
Audio Quality: Medium

Switch to
Audio Provider: hardware
Audio Quality: High.
Chaos 508
Posts: 21
Joined: 2010-11-29 00:02

Re: PR 1.0.35.0 SOUND CRASHING

Post by Chaos 508 »

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Home Premium  (6.1.7601)
      Architecture: 64-bit
          Language: English (United States)
       Motherboard: PEGATRON CORPORATION 2AB5
         Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (Physical: 4, Logical: 4)
            Memory: 8.00 GB
      DIMM Modules: DIMM2: 4.00 GB @ 1333 MHz
                    DIMM4: 4.00 GB @ 1333 MHz
         Page File: 7.98 GB
    .NET Framework: 4.0

Display Information
-------------------
 Display Device(s): Acer S201HL(Analog) on NVIDIA GeForce GT 545 
                    HP w1707 Wide LCD Monitor on NVIDIA GeForce GT 545 
   Display Mode(s): 1600 x 900 (32 bit) @ 60 Hz
                    1440 x 900 (32 bit) @ 60 Hz
    Driver Version: 9.18.13.1106 (311.06)
    Display Memory: 3.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers / Headphones (IDT High
 Primary Recording: Microphone (IDT High Definition
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\EA GAMES\Battlefield 2
                    Free: 217.03 GB, Total: 914.50 GB, NTFS
          Mod Path: C:\Program Files (x86)\EA GAMES\Battlefield 2\mods\pr
                    Free: 217.03 GB, Total: 914.50 GB, NTFS
     Profiles Path: C:\Users\Tim Admin\Documents\ProjectReality\Profiles
                    Free: 217.03 GB, Total: 914.50 GB, NTFS
    Update DL Path: C:\Users\Tim Admin\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 217.03 GB, Total: 914.50 GB, NTFS
   Update Log Path: C:\Users\Tim Admin\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 217.03 GB, Total: 914.50 GB, NTFS

Game Information
----------------
      CD Key Valid: True
    Installed Mods: bf2, fh2, pr, sandbox, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.0.36.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: [508th_PIR]Chaos
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1600x900@60Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: Off
             VSync: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Hardware
    Provider Valid: True
     Audio Quality: High
               EAX: True



Tried it, sound froze up and crashed again. It resumes if I completely exit PR and teamspeak, so idk. It may be a teamspeak issue or something?

EDIT: Tried PR without teamspeak, crashed sound except for mumble, I could hear mumble clearly and windows clearly thought I had sound when I tested it through my playback tab, so I guess it isn't teamspeak specific after all.
Last edited by Chaos 508 on 2013-08-21 21:39, edited 1 time in total.
Reason: Updated info
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: PR 1.0.35.0 SOUND CRASHING

Post by LITOralis.nMd »

Are you using a TS 32 bit overlay program?
We had similar problems reported with the overlays in use.

Are you using a USB headphone/headset/mic? Do you have any audio device connected through USB? (or even more exotic sound/music recording equipment?)

You also might want to update your motherboard audio drivers at this point.

or alternatively,
download new audio drivers,
completely uninstall your audio drivers,
REBOOT
do not allow new hardware wizard to autoinstall drivers,
install your newly downloaded drivers.
Chaos 508
Posts: 21
Joined: 2010-11-29 00:02

Re: PR 1.0.35.0 SOUND CRASHING

Post by Chaos 508 »

I do have a turtle beach headset, but its never been a problem before this version, so I'm not sure it would have an effect on it now. I did update audio drivers but even after that I tested PR and it still crashes sound, usually as I join a server and get through the loading screen. For now, I can look up new audio drivers I suppose, although I don't know how successful that will be. In terms of Teamspeak, I'm not quite sure if that is directly effecting PR as when I tested it without running teamspeak, sound crashed, although mumble did not.


Well, for now, thanks anyways. Hopefully something will fix itself and I can get back to it :/
StrayShotFirst
Posts: 1
Joined: 2014-02-27 20:16

Re: PR 1.0.35.0 SOUND CRASHING

Post by StrayShotFirst »

Hi, I'm having the same problem with the game. Audio worked fine this afternoon, now everything is deadly silent in game except for TS and mumbles. Can't figure out what's going on.
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