BUGS FORUM AND PROCEDURES: READ BEFORE POSTING

If you find a bug within PR:BF2 (including PRSP), please report it here.
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Jafar Ironclad
Retired PR Developer
Posts: 2203
Joined: 2008-11-26 00:45

BUGS FORUM AND PROCEDURES: READ BEFORE POSTING

Post by Jafar Ironclad »

Before you start reporting bugs, a few things to keep in mind:

The most common form of "bugs" are actually end user problems, not issues to do with the game itself. Please check out this FAQ first, as your issue might be already covered.

Project Reality Forums - FAQ

If it's not, and your positive it's a bug, post away!

If you have seen a bug or glitch that you think we should know about, please post it here.

We will endeavour to resolve your bug locally; failing that, the bug will be escalated to the Project Reality Testing team to try and replicate and confirm the bug for future fixing.
----------------------
***EXPLOITS***

Sometimes you find a bug that can be exploited or should not be seen by the majority of the public for various reasons.

In such cases, please do not make a thread in these forums, instead PM one of the following testing lead staff members:

[R-DEV]Max_ (Test Team Lead)


----------------------

Please use this template for posting bug fixes.

Description:
give a detailed description of exactly what the problem is.

Steps to Reproduce:
post clear and concise steps to reproduce the problem.

Screenshots / Video:
post any relevant screenshots, use imageshack / youtube or some other free hosting service.

Tested On:
Kashan Desert AAS-64, Tcombat.com PR v0.856

-map name
-game mode / layer
-server name (if not dedicated list as local)
-version number

Video Settings (if needed):
If the bug has something visually wrong, especially related to lighting or effects, you should post up your Video settings and your GFx card make+model.

Audio Settings (if needed):
If the bug has something to do with sound, you should post up your Audio settings and your sound card make+model.




Thread Title:
[version #] Subject & Problem
*be sure to note if its just a minor issue*

EXAMPLE
Thread Title:
[0973] Kashan Desert - Minimap problem
Description:
Both map and mini map show corruption on lower half (certainly on 16 & 32 player)
Steps to Reproduce:
1) open up the map you should be able to see the bug immediately.
Screenshots/Video:
uploaded image 1
uploaded image 2
Tested On:
Kashan Desert 16&32, Local, PR 0973
Settings (if needed; open launcher, click "Support", then "Copy to clipboard" and paste in forums):
Should look something like this:

Code: Select all

System Information
------------------
  Operating System: Microsoft Windows 7 Professional  (6.1.7601)
      Architecture: 64-bit
   Current Culture: English (United States)
       Motherboard: Intel Corporation DX79SI
         Processor: Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz (Physical: 6, Logical: 12)
            Memory: 32.00 GB
      DIMM Modules: DIMM1: 4.00 GB @ 1334 MHz
                    DIMM5: 4.00 GB @ 1334 MHz
                    DIMM2: 4.00 GB @ 1334 MHz
                    DIMM6: 4.00 GB @ 1334 MHz
                    DIMM3: 4.00 GB @ 1334 MHz
                    DIMM7: 4.00 GB @ 1334 MHz
                    DIMM4: 4.00 GB @ 1334 MHz
                    DIMM8: 4.00 GB @ 1334 MHz
         Page File: 31.92 GB
    .NET Framework: 4.5.1, Runtime: 4.0.30319.18444

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 650
                    Generic PnP Monitor on NVIDIA GeForce GTX 650
   Display Mode(s): 1920 x 1200 (32 bit) @ 59 Hz
                    1920 x 1080 (32 bit) @ 60 Hz
    Driver Version: 9.18.13.1422 (314.22)
    Display Memory: 2.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (2- USB Audio Device)
 Primary Recording: Microphone (Webcam Pro 9000)
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\EA GAMES\Battlefield 2
                    Free: 43.52 GB, Total: 465.66 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\EA GAMES\Battlefield 2\mods\pr
                    Free: 43.52 GB, Total: 465.66 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\brent\Documents\ProjectReality\Profiles
                    Free: 43.52 GB, Total: 465.66 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\brent\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 43.52 GB, Total: 465.66 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\brent\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 43.52 GB, Total: 465.66 GB, FS: NTFS, SSD: False

Game Information
----------------
      CD Key Valid: True
       CD Key Type: Dashless (Normal)
    Installed Mods: bf2, pr, pr_repo, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.1.6.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Thanks!

The Project Reality Development Team
Last edited by Airsoft on 2016-08-13 23:27, edited 5 times in total.
Airsoft
Retired PR Developer
Posts: 4713
Joined: 2007-09-20 00:53

Re: BUGS FORUM AND PROCEDURES: READ BEFORE POSTING

Post by Airsoft »

Bump for new release. Please try to follow this format for all bug reports, it will help us solving some of these issues much quicker.
Image

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