PR constantly shut down with error and not

Help and support regarding PR:BF2 installation and in-game issues
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yrod
Posts: 2
Joined: 2015-06-07 09:00

PR constantly shut down with error and not

Post by yrod »

My PR often shut down. Half times i have same error like in https://www.realitymod.com/forum/f27-pr-bf2-support/134969-critical-error-unhandled-exception-has-occured.html, another half : i dont get anything. I see black screen few seconds, hear voices in the mumble and then i see my desktop.
I often play as SL or pilot and this **** very annoying. :( Pleas help.
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: PR constantly shut down with error and not

Post by LITOralis.nMd »

Please post System Specs:
PRLauncher->Support->Click the Copy to Clipboard button
Paste everything here.



There is a error in your video.con file.

1. PRlauncher->Options->Bottom left big blue "reset profiles" button, press it. Press Apply. close PRlauncher.
2. restart PRLauncher->Options->Video Tab->set your game to run at 19020x1080 and check the fullscreen box. Click APPLY.
3. run PR to test.

---------
other option:
go to documents\projectreality and rename it to documents\projectrealityOLD
go to C:\Program Files (x86)\Project Reality\Project Reality BF2 and run PRBF2.exe once.
you will get to main screen where it says you must use launcher to start PR.
Shutdown PRBF2.
Start PRLauncher and run PR to test.
yrod
Posts: 2
Joined: 2015-06-07 09:00

Re: PR constantly shut down with error and not

Post by yrod »

I clear my PR profile as you say. Error with video.con i did not get yet, but shut down with out error still happens. This is my support info:

Code: Select all

System Information
------------------
  Operating System: ?????????? Windows 8.1 ??? ?????? ????? (6.3.9600)
      Architecture: 64-?????????
   Current Culture: Russian (Russia)
       Motherboard: LENOVO VIQY0Y1
         Processor: Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz (Physical: 2, Logical: 4)
            Memory: 6,00 GB
      DIMM Modules: DIMM0: 2,00 GB @ 1600 MHz
                    DIMM2: 4,00 GB @ 1600 MHz
         Page File: 6,00 GB
    .NET Framework: 4.5.1, Runtime: 4.0.30319.34014

Display Information
-------------------
 Display Device(s): Dell U2412M(Digital) on Intel(R) HD Graphics 4600
   Display Mode(s): 1920 x 1200 (32 bit) @ 59 Hz
    Driver Version: 9.18.13.4725 (347.25)
    Display Memory: 2,00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: ???????? (Realtek High Definiti
 Primary Recording: ???????? (Realtek High Definiti
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: d:\games\Project Reality BF2
                    Free: 94,38 GB, Total: 830,08 GB, FS: NTFS, SSD: False
          Mod Path: d:\games\Project Reality BF2\mods\pr
                    Free: 94,38 GB, Total: 830,08 GB, FS: NTFS, SSD: False
     Profiles Path: D:\Users\Documents\ProjectReality\Profiles
                    Free: 94,38 GB, Total: 830,08 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\???????\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 10,51 GB, Total: 62,49 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\???????\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 10,51 GB, Total: 62,49 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.0.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: iwons
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1920x1200@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Medium
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
By the way, when it happen i can see PR notify window that saying something about unloading resources.
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: PR constantly shut down with error and not

Post by LITOralis.nMd »

Try lowering your in-game resolution:

PRLauncher->Options->Video Tab->Select a lower resolution->Click Apply.

Display Mode: 1920x1200@60Hz is too big to play PR on a integrated Intel HD4600 GPU.
LITOralis.nMd
Retired PR Developer
Posts: 5658
Joined: 2010-04-10 16:15

Re: PR constantly shut down with error and not

Post by LITOralis.nMd »

Found another problem:
your screen:
Display Mode(s): 1920 x 1200 (32 bit) @ 59 Hz

your display mode:
Display Mode: 1920x1200@60Hz

PR is crashing because of wrong Refresh rate in settings.
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