The exception unknown software

[starji420]

i downloaded projet reality on my old laptop ,laptop is veeery old i wanted to play project reality because i sold my pc so i downloaded did the set up and then i opened project reality and this happens error that says:

the exception unknown software exception (0xe0434352) occured in the application at location 0xfd60bccd.

i tried on windows 7 because i cant install windows 10 my laptop is very old
i hope you will help me
sorry for my english i am from lithuania

[bad_nade]

i downloaded projet reality on my old laptop ,laptop is veeery old i wanted to play project reality because i sold my pc so i downloaded did the set up and then i opened project reality and this happens error that says:

the exception unknown software exception (0xe0434352) occured in the application at location 0xfd60bccd.

i tried on windows 7 because i cant install windows 10 my laptop is very old
i hope you will help me
sorry for my english i am from lithuania

Unfortunately, we don't support Windows 7 or 8 anymore. All I can say is that your computer is probably missing several important updates and other software pieces required by PR. You have very slight chance of getting it running on Windows 7 Service Pack 1, but like I said, it's not supported.

Here is a list of things you can try. Pay special attention to step #5 because it includes running two installers before it's complete.

1. Run launcher as administrator.
2. Make sure your antivirus is not blocking prbf2.exe, prlauncher.exe, or the folder where they are installed in, or your %LOCALAPPDATA%\Project Reality folder.
3. Download and install .NET Framework 4.7.2 Runtime. You might have to update Windows root certificates got get it installed.
4. Download and install Visual C++ Redistributable.
5. Download DirectX End-User Runtimes (June 2010), run it and give it a temporary folder for extracting files. Then go to that temporary folder and run DXSETUP.exe.
6. Download d3dx9_43.dll and copy it into your C:\Windows\SysWOW64 folder, overwriting the file that might already be there.

You are on your own. Good luck