Mumble Crashes When Joining Server

[OUT FOX EM]

I've just installed the latest PR Mumble (0.5 beta) and it's crashing every time I try to join a server. This happens whether I skip the wizard or not, or whether I bind the squad leader shortcut key or not. The first time I attempt to join a server after install it will ask me to accept the security certificate, and once I do, it crashes. Every time thereafter it will crash when I try to join a server. I also tried it on multiple servers besides the PR server and I get the same result.

I've reinstalled multiple times, and made sure that the settings were deleted out of the Application Data folder after each uninstall as well.

This is pretty crappy considering this is the only version of Mumble that's "allowed" to join the PR server, and now I'm being threatened to be kicked in some servers if I don't join Mumble. So hopefully someone can rectify this issue.

This shouldn't be the only version allowed to join the server though, considering it IS a beta after all, so problems are expected and will arise, and not just for myself. If I'm being booted out of servers for not being on Mumble, through no fault of my own, then that will really be a crappy situation.

Here are some other threads of people having the same issue I am, but I didn't find a solution or a thread dedicated to this very issue (at least not on these forums):

SourceForge.net: Mumble: Help

https://www.realitymod.com/forum/f27-pr-support/59970-mumble-crashing-when-setting-squad-leader-shortcut.html

https://www.realitymod.com/forum/f360-technical-support/59527-mumble-issue.html

The second thread started off about the squad leader shortcut issue, but a couple other people posted with the same problem as this.


PR Mumble 0.5 beta
Windows XP (32-bit)
Pentium D 920 (3.0 GHz)
4 GB RAM
Nvidia 8800 GTX
No firewalls installed
No other versions of Mumble installed

[Mr.Hyde]

Sorr I haven't been able to help you out. The reason I've been looking for a solution is because I think Mumble has great potential and if people start getting wind of problems with no solutions they tend to stear away from it.

I kinda figured the port forwarding wouldn't be the issue, but I was running out of ideas. I've even try duplicating the problem with no success.

The Sourceforge help forum doesn't seem likes its moderated very well and it looks as if a lot of questions go unaswered over there.

I understand its a beta and these are the rough times, but if you could get the damn thing running, even with these bugs, its still a great program. Just think how good it will be when they finally get these bugs worked out.
If I do find a solution I'll post it up here.


P.S Google: "mumble crashes"

[Mr.Hyde]

Lets see if we can get the Mumble experts to figure this out.

I'll need for you to do some techy stuff in order to get recognition on the sourceforge.net help forum. They have a tracker system to report bugs, but it's invite only. Anyways....

Download the Windows Debugger Tool from MS.
Once it's installed, click>WinDbg>--go to File>Open Executable>--browse for PRmumble(0.5beta).exe.

Once you do this the debug process will begin. After this, simply open mumble and try to connect to a server. Once it crashes, go back to the debug program, copy the entire debug log and paste it in a new thread at Sourceforge.net.

A guy named slicer should answer your thread pretty quick as long as you paste the debug log into your post. In the tracker threads for reporting bugs, someone has brought up this situation and slicer responded that he needed additional debug info, but the original poster hasn't responded.

I thought about doing all this myself, but I can't duplicate the problem.

Questions?

[OUT FOX EM]

Well I found out what was causing the issue. I didn't end up using the debugger tool, though that might have helped if I would have seen your post sooner. It took awhile to hunt down but I found out the QWAVE (Quality Windows Audio Video Experience) service was the culprit. I disabled that and I'm good to go. I don't know what repercussions will come about from disabling the service, but all videos, games, music sound fine, and plus now I can join Mumble again.

I'll post over at Sourceforge so the word can spread. Thanks for the help.

[Robbi]

That service gets turned off by me every time a Format, so shouldbt cause any greif

[OUT FOX EM]

I guess I should post step-by-step instructions on how to disable the service instead of assuming that everyone knows how to.

1. Click Start > Run > type 'msconfig' (without quotes) > press Enter or click OK.
2. Click on the Services Tab at the top.
3. Scroll down to the QWAVE service and uncheck the box. Click OK.
4. Reboot.

Now you should be good to go from here on out, as that service will be disabled permanently (unless another program turns it back on).

[Robbi]

Mate, seriously, we only need one thread on this lol

N1

[Twisted Helix]

That service gets turned off by me every time a Format, so shouldbt cause any greif

Its priority packet routing scheduler for home networks.

Read the white paper about it ---> http://www.microsoft.com/whdc/archive/qWave.mspx

I have never heard of it being on WinXP though ... is it somekind of media edition that has it ?