[Solved] Optical Drive won't work.

Locked
Johncro
Posts: 1146
Joined: 2009-06-11 20:50

[Solved] Optical Drive won't work.

Post by Johncro »

My optical drive is stuck inside my PC.
It has destroyed a CD that was in it(I can hear the pieces)

Now I've tried the paperclip trick and I've tried ejecting it from My Computer and With the button, but nothing is working.

I've also googled, and can't find anything.

Any help?
I really don't want to send back my PC, I have exams and term papers coming up.
Last edited by SnipingCoward on 2010-12-30 16:53, edited 1 time in total.
Reason: solved, locked, customer support fixed it
SnipingCoward
Posts: 2326
Joined: 2007-12-31 22:40

Re: Optical Drive won't work.

Post by SnipingCoward »

As this is probably constantly trying to read the pieces you first off will want to unplug it from the power (open the pc's case and detach the power cable off the drive).
This should stop it from making things worse.

You will need a replacement for that drive. As you can not be sure whether or not it was responsible for that mess.
As an alternative you could maybe get a USB-stick for data transfers. But if you want to play games that require CDs you will need a replacement.
Got a PROBLEM? Check this: PR:BF2 Installation Guide

Got a common QUESTION? check here first: PR:BF2 FAQ, MUMBLE FAQ

"Hello, IT! ... Yes, have you tried turning it on and off again?"
Johncro
Posts: 1146
Joined: 2009-06-11 20:50

Re: Optical Drive won't work.

Post by Johncro »

[R-COM]SnipingCoward wrote:As this is probably constantly trying to read the pieces you first off will want to unplug it from the power (open the pc's case and detach the power cable off the drive).
This should stop it from making things worse.

You will need a replacement for that drive. As you can not be sure whether or not it was responsible for that mess.
As an alternative you could maybe get a USB-stick for data transfers. But if you want to play games that require CDs you will need a replacement.
I'll get on that ASAP

Its looking like it eh?

I'm also stuck in the "warrenty" clause, my mother got this PC for me, and decided she was gonna be nice and get the 2 year extended warrenty, but I'll see if a retail store is allowed to replace it without voiding the warrenty
Locked

Return to “General Technical Support”